AAA Heating & Air

Job was analyzed and quickly repaired same day

Absolutely great people to deal with!

I called AAA heating and cooling to come sort out some cooling system issues with my home. The situation: I just purchased this 2300 sq ft house and it has a 3 ton trane duel fuel system that's approximately 16 years old. We were in the hottest days of summer with outside temps peaking 100+ for the past two weeks. In order to cool my house I had to set my downstairs to 90 to keep it off and let the up stairs zone do the heavy lifting (cool air sinks). To add into the mix I discovered the thermostat wiring is fubar when I went to hook up my nest thermostats. I troubleshooted as far as I could go to improve airflow and efficiency. The system still ran all day trying to keep up and the house stayed at 80 until 3am when it finally cooled down each night. Time for the pros to step in. The customer service: My wife called and was greeted by Pam. Pam was extremely nice and worked with our schedule getting us a service call setup the next morning since we were leaving at lunch for a quick trip to Birmingham. Pricing was upfront and very reasonable. The service call: Keith arrived on time ready to work and got straight to the point. He asked whats wrong I set about explaining the situation. He listened to the whole thing tben set to work. He started at my thermostats checking the wiring then down to the crawlspace to look at my furnace and coil. Found out my coil was an older Carrier brand converted to the new refrigerant type he looked at the condenser and checked my refrigerant pressures. They were very low. But he didn't just shoot some in there and call it good. Since the system was a mixture of Trane and carrier components he didn't try and assume what pressure would do the trick. Keith hooked up his meter and slowly added the refrigerant watching the temperature of the refrigerant and the systems cooling capacity. He added a little at first to see if it would have an effect, then let me know how much refrigerant was going to cost before doing the full service. Ended up adding 3lbs of refrigerant to get 10? of subcooling and wow what a difference it made. He was extremely knowledgeable and gave me great advice for my system. He also made sure to emphasize my families safety by reminding me to install more and inspect current carbon monoxide detectors since I have a older gas furnace. I will most definitely be having AAA out again to do all my service calls and any upgrades I need. Very reasonable price and straightforward. Highly recommended

unknown

unknown