Wyatt Johnson Toyota

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Their fantastic, and their service was great.

unknown

I checked other Toyota Dealerships in the middle Tn. but it was extremely nice to find the best deal and service was found here locally. Wyatt Johnson Toyota has built a reputation of Integrity before, during and after the sale. I would highly recommend them to any family member. After the sale I was constantly surprised on the customer service. Each person I had contact with during the sale made an effort to make sure I was satisfied with my purchase,I received calls from Jeff Smith in Sales, Mike Service Manager, and Danny in finance.

Priced right. Mike D. took charge everything happened effortlessly with no hidden charges. The installation of the bumper and after market lights were installed as if they came directly from the factory. I couldn't have been happier.

I purchased a new truck with this dealership. Keith Haynes was my salesman, and he was extremely courteous, professional, and knowledgable. He made me feel like I was family. I did not feel rushed, and everything was explained to me in detail. I would definitely recommend asking for Keith if you want to buy a car from this dealership. It was a great experience.

.Extremely well. I was pleased with all aspects of this as well as the purchase of my vehicle

When you buy a new Toyota, you get free scheduled maintenance plan for 25,000 miles or 24 months, whichever comes first. Staff was friendly but the service was very basic, meaning they do the minimum required. my car was two years old and the wiper blades needed to be changed, and was not mentioned or completed.

The repair went well.
I was on a road trip and hit an object in the road. I called Wyatt Johnson Toyota and set up an appointment. I went in, they made the necessary repairs and i was on my way. The service department and body shop representatives were very courteous and professional.

I had originally brought my vehicle in for an inspection of it for any
necessary repairs they saw necessary because I had just bought it. They
said they saw nothing wrong with it but recommended I change the timing
belt. I made an appointment for that and a fuel service. I brought it
in and made the mistake of telling them I was interested in a new or
used vehicle from them. They started work on it and immediately told me
how horribly rusted it was (why didn't they tell me that at the
inspection?). They were trying to tell me the car wasn't worth fixing
and I should buy a car from them. I had them continue the work and told
them I was waiting on them to finish so I could leave to visit my
grandmother who had just been admitted to the hospital. They knew my
urgency. Many problems were encountered and it ended up costing double
what they quoted and it took double the time. I understand the rust
situation but I had taken it to another mechanic later on and they were
able to work with it even with the rust for much less money and time.
The brakes were horrible and they should have noticed that upon
inspection. When the car was finally done, they called the wrong
number. The car was also low on oil after an oil change with them too.
My car did not get any better gas mileage after a $200 fuel system
service also. All in all, they act very nice and professional at first,
but I don't believe their actual auto service is quality and their
prices are outrageous. Very bad experience

I haven't been there since the dealership changed names. The past service was excellent for body and other work. I hope the new people will be as good.