Merrell Home Improvement

Great and fast.

They don't do estimates involving insurance.

I got a Patio Cover and ceiling fan installed by Merrell Home Improvement. Even delaying by Covid-19, finally they started, and got it done in less than three days. It came out much more beautiful than I expected. They did a great job. Before they left they cleaned up all trash. I will use them again. I highly recommend Merrell Home Improvement.

We had Merrell Home Improvement come out to fix a water drainage issue in our yard. They ended up hiring someone else to fix it instead of them. The work they “completed” made us have water issues we have never had before that went straight to our house that eroded large sections of our yard and almost flooded our garage. The owner of the company came by and stormed out of our house mid-conversation after yelling at me and my husband for being upset about our new (bigger) issue. Very unprofessional. Save yourself your money and never hire them!

unknown

unknown

unknown

unknown

unknown

unknown

We were never given a warranty and we now already have a crack in the glass in one of the windows.

unknown

Beware of the snake oil salesman. This is how it will go: They will sell you quickly then tell you it will take 6-8 weeks to start. I signed a contract in February. It is now the end of June. We are just now completing the job. Overpriced and very unprofessional. Never saw the salesman after the contract was signed. No follow up, no customer service, no punch list after completion. Thank God I had an amazing contractor to make it right. Merrell will sub out your job to various contractors, none of whom you will have any knowledge or background on. Merrell doesn't do the work so the end result depends on the contractor of the day. I will never recommend Merrell to any of my family, friends or neighbors. If you are considering Merrell, keep looking.

They were prompt and they did everything just like they said they would. They were reasonable.

The service has been excellent. They are very easy to work with, and they have done a great job. The workers are always very timely, and the price is reasonable for the amount of work we are having done. I also appreciate how they are willing to work with you. I would recommend them.

They did great carpentry work I really liked the finished product. I will be using them again in the future for other projects around my home. They were very professional and great to work with.

They were excellent. I like them a lot. They exceeded our expectations

The flashing was not installed as per the original estimate, but was done professionally and looks great. Unfortunately while looking great, it did not solve all the drainage issues . After several calls and many weeks, Mark came to reinspect the job and told us that further sealing and grouting would need to occur - we were told that their company did not do this, but he would have someone else call us to do sealing, but never heard from anyone after giving Mark the final check. The crew showed up late about everyday and left early (being this was an outside job it was not a problem). They always left the area clean and tidy.

Excellent-start to finish. Will use them agian

Everything was done on time. The quality was good. The tradespeople arrived on schedule. There was no high pressure sales pitch when the estimate was prepared.

They showed up a day late but worked hard and complete the project in the window of time I gave them. The crews were pleasant and professional. Clean up and took pride in there job. Sales followed up. Over all a good experience.