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Dawson & Dawson Heating and Cooling

Electrical Baseboard or Wall Heater - Repair, Central A/C - Install, Central A/C - Service or Repair,

About us

Dawson and Dawson Heating and air conditioning has been serving the Clarksville and surrounding areas sense 1972!! Its been family owned and operated for 3 generations. We are mechanically licensed and NATE certified and are hopeful for your business! QUALITY MATTERS to us and that is the reason we have been helping many customers for over 40 YEARS!!

Business highlights

53 years of experience

Services we offer

Heating & Cooling repair, Heating & Cooling replacements. Gas piping service and installation, Service & Installations

Accepted Payment Methods

  • CreditCard
Reviews
3.97 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
57%
4
14%
3
0%
2
14%
1
14%
Showing 1-7 of 7 reviews
Rex E.
Oct 2016
5.0
Yes, I recommend this pro
$175
They showed up and worked as a team and finished in no time flat and were gone. Cleaned up and even took their trash with them. I was impressed.

Waqas A.
Aug 2016
1.0
$1,200
Tech came out, determined it was out of freon and refilled it. Did not tell me anything about the leaks. Few months later, have to call them back. They came out and put freon in 2 systems. Tell me I might have a small leak, but is plugged now. A week later, one of my units dysfunctions and stops cooling. Tech comes out, charges to put more freon in the system to check for leaks. Determines, coils need cleaning, need a new coil as well. Total in repairs comes to 2800, offers to install a new system for 3200. They took advantage of a customer who had no knowledge of all of this and when I tried to get refunded for the last freon they only refunded be 10% towards a new service call. Also, they charged me for a diagnostics everytime.

Homeowner
Jul 2016
5.0
Yes, I recommend this pro
unknown

Angela P.
Mar 2016
4.0
$100
The day Dawson & Dawson came to clean & inspect the HVAC unit, the service was great.  However, a year later, we had animal infestation problems in our crawl space.  It turned out, the animals entered our crawl space through holes in the HVAC unit.  "Rat shields" were not installed as is standard with some other HVAC companies.

Steven J.
Mar 2015
5.0
Yes, I recommend this pro
$75
The week this happened Clarksville had about 6 inches of snow which then went through a series of melting and re-freezing throughout the week, making road travel difficult. I called and left a message on Monday and the technician returned my call on Wednesday. I was not surprised by the delay because most businesses in Clarksville were still closed due to weather both Tuesday and Wednesday. But I was surprised that he said he could be at my house in about 20 minutes. I told him our roads had not been plowed but he did not think there would be any problem.  He got to my house about 40 minutes later, but could not get the truck up my driveway. He parked in the street and walked up to check out the heat pump. 
I told him my problem and he thought it might be the capacitor. He opened the unit, removed the capacitor, and checked it out with a multimeter and found nothing wrong with it. He told me I was correct, the motor was bad and that the only place open that day would charge about $100 more than what he could get it for once all of the suppliers opened up again. I told him what I could get it for online and he said he could not match that.
I then told him I would make the purchase online, and since replacing the motor was a fairly simple job that I would do it myself, but what did I owe him for the service call? He said since he did nothing, I owed him nothing!
He gave some good advice on not running the condenser without the blower motor working and getting the fan off the motor shaft of the old one. Once the motor arrived I installed it and everything is working fine now.

Angela P.
Jun 2014
5.0
Yes, I recommend this pro
The air conditioner is working normal and now it is cooler. They were punctual.

Janet N.
Jun 2012
2.0
$50
Run for this hills with them. I would never use them again.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

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FAQ

Dawson & Dawson Heating and Cooling is currently rated 3.9 overall out of 5.
Dawson & Dawson Heating and Cooling accepts the following forms of payment: CreditCard
No, Dawson & Dawson Heating and Cooling does not offer free project estimates.
No, Dawson & Dawson Heating and Cooling does not offer eco-friendly accreditations.
No, Dawson & Dawson Heating and Cooling does not offer a senior discount.
No, Dawson & Dawson Heating and Cooling does not offer emergency services.
No, Dawson & Dawson Heating and Cooling does not offer warranties.