Aqua Colour Lounge & Medspa
Hair Salons/Barbers, Skin & Body Care - Day Spa Services, Skin & Body Care - General,
About us
Cost is determined by the job.
Business highlights
Emergency services offered
19 years of experience
Services we offer
Hair cutting, color, foils, blow out, relaxers, straighteners, make up applications, laser hair reduction, skin care, acne photo therapy, facial, eye zone wrap, exfoliation treatments, waxing & dermaplaining.
Amenities
Eco Friendly Accreditations
Yes
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- Visa
- MasterCard
Reviews
4.416 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 69% | ||
| 6% | ||
| 0% | ||
| 6% | ||
| 6% |
Filter reviews by service
Showing 1-16 of 16 reviews
Elizabeth C.
Nov 2014
Hair Salons/Barbers
They botched my hair so badly and the owner refused to even speak to me about it. The owner told them that I was just a liar and I was just trying to get a free haircut. They charged me $75 but that's $35 a haircut. The woman who cut my hair was their senior stylist and she spent more time with everybody else in the salon than actually paying attention to my hair. I would not use this provider again in the future.
Lori G.
Sep 2014
Hair Salons/Barbers
9/19/14 Worse haircut I have ever had. I was butchered on top and have had to wear a hat everywhere I go for the past week and half and it looks no better so far. Even my husband said he couldn't tell me it wasn't bad without lying to me. People that I have let see it are appalled. The girl that did it didn't seem to concerned and she has done my hair at least four times before which were ok, not great but ok. I have found it very hard to find anyone who cares and is consistent in what they do. I was actually told that my hair grows fairly fast so should look ok in a couple weeks.
The girl that is the senior stylist looked at it and had the other girl shape it up more but it didn't help. Where is the customer service and professionalism??
Went back 10/21/14 and senior stylist that looked at it after it was done tried to shape it and make it look decent as it tries to grow. I was impressed with how she handled the situation this trip and was surprised she did make my hair look a little better as it continues to try and grow back on top. I was impressed with her knowledge and willing to fix for me.
It's been four months and the top is maybe long enough to do something with, going back 1/13/15 to same senior stylist that helped before to see what can be done at this point. Anxious but hopeful.
Kate C.
Jul 2014
Hair Salons/Barbers
I had a great experience. Angel took the time to talk to me about my goals for my hair and answer my questions. When I decided I wanted to do a full color (something I've only done previously from a box), she helped me pick out a color along with a complimentary color for the highlights. She did a great job - I love the color! My layers were really grown out, and Angel got them all back in order. I couldn't be happier. I have long, thick hair, so my hair appointments are always really long. I kept Angel there a little later than the closing time, but she wasn't rude or upset about it. She was very pleasant. I gave the price a B simply because I wouldn't give any hair salon an A for price these days because it's gotten so expensive. I will say that I wasn't surprised by the price given what I have paid elsewhere an the length of the appointment. I will definitely go back.
Angela P.
Jun 2014
N/A
It was great! The staff is courteous and the service is great, thorough and timely.
Brittany O.
May 2014
Hair Salons/Barbers
My experience with them was excellent. My impression of them was very good. They are excellent. They were very professional. They were willing to sit down and work and discuss what they could do. And they gave realistic goals on what my hair would look like, because my hair is ( 0:03:08.3) and over processed. They took their time. They didn't rush through it. They are very clean and modern.
Donna S.
Apr 2014
Hair Salons/Barbers
When she was done I not only loved it but have received many compliments! Sent a picture of myself to my deployed husband, he loved the picture so much! He called me sexy and said that the pic was going to be his new background! They take their time and make it you feel so relaxed! I love going for my appointments and always look forward to seeing Corey! Whenever I leave I'm always pleased and feel a little more stress relieved and can't wait to show off my new look?
Misty P.
Mar 2014
Hair Salons/Barbers
I've been going to Aqua for years. It switched salons after a previous salon kept me waiting repeatedly. You won't have that problem with Aqua. Rusty runs a tight ship and her appointments are always on time. The service is always top notch and I've never left without a smile on my face. The atmosphere is amazing and the staff is not only friendly but beyond professional. You just don't get this kind of service from other salons. The stylist use the most modern techniques, equipment and products. I couldn't be more satisfied. I recommend Aqua to all my friends and family.
I've also used their med-spa and I couldn't be more pleased. The staff isn't pushy and they make you feel comfortable. I trust them to make recommendations based on my needs rather than trying to up sell me on more expensive procedures. What more can you ask for?
I've also used their med-spa and I couldn't be more pleased. The staff isn't pushy and they make you feel comfortable. I trust them to make recommendations based on my needs rather than trying to up sell me on more expensive procedures. What more can you ask for?
Donna S.
Mar 2014
Hair Salons/Barbers
I went pretty good and I like the stylist, Cory. I also tried to spa side once for a facial/massage and she was really good. The price is about average. They check up on everything and if I miss they talk with me so I definitely don't want to miss.
Donna S.
Nov 2013
Hair Salons/Barbers
Consultation, 2 hair colors, high lite w/ foils, wash and trim with blow out style. Looked great when she was done!
Kristin W.
Oct 2013
Hair Salons/Barbers
Staff was very nice and professional. Services for hair were pretty expensive. It took 2 1/2 hours for highlights, a trim and a blow dry. Be prepared to sit in very uncomfortable chairs with zero back support. Although my hair came out much darker than I wanted or anticipated based on the consultation, it still looks good.
Angela P.
Sep 2013
Hair Salons/Barbers
The facial was heavenly! I've had many facials, but this takes the cake! Because they're located with the MedSpa, they have a lot of equipment and products at their disposal that you wouldn't usually see when you get a facial. The purifying facial was very thorough - to include lots of extraction of blackheads and blemishes. For existing blemishes, they and quot;zappedand quot; them to kill all the bacteria and promote fast healing. It was a wonderful experience, and I'll be going every 6 weeks for the purifying facial!
Hannah A.
May 2013
Hair Salons/Barbers
They were reasonable. They are too far from my house. In comparison to all other salons that I have been to I guess, they beat all of them.
Nakita H.
Apr 2013
Hair Salons/Barbers
I have a baby, so I did have to get childcare for this appointment, which was no big deal. I was greeted politely by the desk staff and filled out some paperwork detailing what I expected from the experience. My stylist was Rose Rivera, a Level II colorist. Upon finishing my paperwork, I was walked to the color-bar, where we discussed the high and low lights as well as how I imagined the final product to be. All throughout the process, Rose showed me each product she used, how to use it and what technique she used to style my hair. She recommended a gloss treatment, which is still evident 4 weeks later. I have very long thick hair, so the price wasn't to terrible, especially for the level of service, attentiveness and overall experience. I was visited by a manager to ensure I liked the end result and later even called back by another manager Jessie, to ensure I was still liking the cut and color. Overall it was a good experience.
Jessica S.
Aug 2012
Hair Salons/Barbers
So far, I have been really happy with them every time I have been there. They treat me well and the customer service is great. I think there price is pretty fair.
Keitha D.
Jul 2012
N/A
I had a great experience there. They were wonderful. The staff was very nice. The lady who did the laser treatment explained everything before so there was nothing that was shocking or surprising. She was wonderful and the procedure is turning out to be wonderful. Actually I am saving up to go back.
Nadia S.
May 2012
Hair Salons/Barbers
Beware
Response from Aqua Colour Lounge & Medspa
"Thank you very much for your feedback. I apologize because its sounds like my desk staff didn't do a good job of explaining why we have those polices. We offer a very different salon atmosphere & experience, we cater to adults. While we do welcome children with appointments, we ask that they not come when they don't so that other clients can enjoy that time away and have an experience thats just about them. We do require a credit card to book certain services, the card is entered and staff cannot access that information in client records so client information is protected, we only charge clients who noshow, not those who have true emergencies or who cancel within a 24 notice. These policies aren't for everyone, only those who want this type of experience and atmosphere. Since you have not actually been to our salon, we welcome you to try us in the future so that you may understand why those policies make for a very good experience. Thanks for the feedback! Rusty Richards, owner."
Allan B.
Jul 2011
Hair Salons/Barbers
I have followed my stylist from her last shop to this one. She isn't one that hops around from place to place. But when she moved, I could tell this was the shop for her. It just fit her. Aqua started from a small business out of a house on Memorial St. to a sophisticated salon with a medspa next door that offers great services. The stylist that have had lots of training and have been doing this for a good while are a bit costly compared to the stylist that are newbies. But its worth it to tell someone how you'd like to look and have them do it perfectly or tell you if it will work for you and if not what will. I can tell my stylist, "I don't know what to do.I want something up dated. What do you think?" And then walk out feeling 100% satisfied. As for color, I couldn't be happier. I rarely color my hair, but on the occasion I get the wild idea to get some red highlights. All I got to say is WOW. She did it exactly as I pictured it would look. Not only that, but red is a hard color to hold but it held perfectly for longer than any other time I had my hair colored. Everyone is friendly and helpful. The owner takes pride in her achievements and her employees. I would trust any of them but especially Michelle, to do my hair. Hope others find it as pleasing as I have.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Aqua Colour Lounge & Medspa is currently rated 4.4 overall out of 5.
Monday: Closed
Tuesday: 9:00 AM - 8:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 8:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 9:00 AM - 3:00 PM
Sunday: Closed
Aqua Colour Lounge & Medspa accepts the following forms of payment: Visa, MasterCard
Yes, Aqua Colour Lounge & Medspa offers free project estimates.
Yes, Aqua Colour Lounge & Medspa offers eco-friendly accreditations.
No, Aqua Colour Lounge & Medspa does not offer a senior discount.
Yes, Aqua Colour Lounge & Medspa offers emergency services.
No, Aqua Colour Lounge & Medspa does not offer warranties.
Aqua Colour Lounge & Medspa offers the following services: Hair cutting, color, foils, blow out, relaxers, straighteners, make up applications, laser hair reduction, skin care, acne photo therapy, facial, eye zone wrap, exfoliation treatments, waxing & dermaplaining.