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Two Men and A Truck
In-State Moving Service, Out-of-State Moving Service, Professional Moving Service Piano,
About us
TWO MEN AND A TRUCK® Chattanooga was started in 1999. Joey and Jennifer Hale are the franchisees for the locations and have received numerous awards for the franchise's success in the Chattanooga area. The Chattanooga location recently received recognition for its achievement if areas such as high standards in customer service, community involvement, and operational excellence. The Chattanooga office was ranked 1st out of more than 200 franchises. Our goal is to exceed your expectations. We want to make your home or business move in or around Chattanooga goes as efficiently and smoothly as possible. TWO MEN AND A TRUCK® is the nation's first and largest local franchised moving company. We operate at an international level, but maintain a small-town, friendly, professional and personalized moving service in Chattanooga.
Business highlights
26 years of experience
Services we offer
Our team is able to handle any type of home or business move. Whether it's an entire home, just moving a piano or moving your office. We offer a flexible schedule to meet your needs. All of our movers are fully trained, licensed and insured. You will find them to be polite, professional and in uniform. We are determined to live up to our reputation of being caring and helpful. We also offer packing and unpacking services in addition to offering moving boxes and packing supplies for sale.
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.655 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 82% | ||
| 7% | ||
| 4% | ||
| 4% | ||
| 4% |
Showing 1-25 of 55 reviews
Marie C.
Apr 2022
Do not trust this company's word that they will complete the job. We had a great experience with them in 2015, but things have changed recently. The company approved the job, confirmed the job, and even approved it upon walk-through. They started the move, which begins the hourly cost, and then stopped and informed us that they could not complete the job. It's a long story, but in the end, they made me (a small woman) do a significant amount of the moving while 3 men watched, while billing us at their full hourly rate. They damaged some pieces; and made me pay for an hour when there was a disagreement and we were waiting on management to call back. I filed a complaint with corporate, who kicked it back to the local office. They are not going to reimburse one bit of the money. We will never use Two Men and A Truck again. Beware! I recommend calling different moving companies.
Dee C.
Feb 2018
They did a great job. Very professional and punctual. No surprises. Would hire again.
GARY P.
Oct 2017
I had them move furniture around my house and to the garage. They were great.
Rebecca H.
Jun 2017
Hired to move heavy appliances and large bedroom furniture--everything was performed as promised with no damage to any items. Would hire again if needed.
Andy B.
Apr 2017
It went extremely well.
Bob B.
Apr 2017
Very well!
Alexandra B.
Apr 2017
Adam and Rocko were fantastic. They were careful with our belongings but also really hustled to get the move done quickly. We had items at our apartment and another location that needed to be picked up before we could deposit everything at our home and they accommodated us with no problem. We had a small upright piano to move to the second floor of our home. They were able to get it in quickly with just the two of them. I was floored that they were not charging us extra for moving a piano like many companies do. We thought the whole process would take about 5 hours but they did it in 3, saving us time and money! Pricing was very reasonable. I would hire them again in a heartbeat!
CONNIE M.
Jan 2017
They did really well. They were professional and they did a really good job. It was over a two to three day move to another state. Everything was good.
Gina S.
Jul 2016
unknown
Cathy G.
Apr 2016
unknown
George P.
Feb 2016
unknown
Eric A.
Oct 2015
unknown
Michele L.
Aug 2015
This is the third time I have used Two Men and a Truck. This time it was to move me from my house in Tennessee to my house in Georgia. As always, they are timely, take care loading and unloading my furniture. The guys I had even carried things to the basement of my new house. They did a lot of work and did a great job!
FayeLynn L.
Aug 2015
Had a bedroom set delivered that was heavy and required assembly. That showed up within 24hrs. With tools and went right to work. Did a great job. Quick and on time! Thanks!
Susette K.
Aug 2015
Two Men and a Truck were very responsive setting up the move and handling the replacement for the bolts to the refrigerator door which did not make it to TN. The movers were very friendly and helpful. My one complaint was the guys were rushing at the end because they wanted to get dinner and get on the road. I was not as prepared as I should have been and in the rush, some of the things that should have been loaded on the truck didn't make it. I consider part of that my fault. I was also tired and not able to direct them as I should have.
Response from Two Men and A Truck
"[removed member's name], We are sorry to hear things got rushed. Moving can be stressful for all parties involved. Your movers will be reminded of this as well. We are however glad that everything else went well. Welcome to Tennessee! And thank you for choosing Two Men and a Truck to get you here!"
Scott W.
Jul 2015
The first team assigned to us included two inexperienced movers. This slowed down progress and frustrated the lead mover and eventually led to one of our boxes being 'rolled' up the steps. It contained tools and a hanging hardware organizer. My wife confronted the movers and they defended this practice and indicated it was the proper way to move it since the box was heavy. They did not attempt to use a hand truck, just rolled it end over end up the stairs. Obviously, the box was a mess when we finally unpacked it, with contents everywhere. Thankfully, there was nothing breakable in the box (even though it was marked 'Fragile').
We called to complain and received a new team of experienced movers and they were great. Two Men management handled this very well. However, we lost a lot of time in the transition (the original team retreated to the truck after being chastised). Overall, the move took over twice as long as estimated (we had to hire another set of movers for another day since the move still wasn't completed in 10 hours). Recall that the original estimate was for 5.25-7.25 hours. We used the other set of movers for about 6 hours on a subsequent day.
Disappointed in Two Men and a Truck overall!! Would not use again.
We called to complain and received a new team of experienced movers and they were great. Two Men management handled this very well. However, we lost a lot of time in the transition (the original team retreated to the truck after being chastised). Overall, the move took over twice as long as estimated (we had to hire another set of movers for another day since the move still wasn't completed in 10 hours). Recall that the original estimate was for 5.25-7.25 hours. We used the other set of movers for about 6 hours on a subsequent day.
Disappointed in Two Men and a Truck overall!! Would not use again.
William T.
Jun 2015
unknown
Annette K.
Apr 2015
The two movers, Josh and John, were from the Pinehurst Road, Chattanooga location. They were sent to our home to move furniture on 4/25/2015. The Shallowford Road, Chattanooga office made all the arrangements. Josh stole $200.00 from us. He was given this money to apply towards the cost of the move, but never turned it in to the office. We contacted, Bobbi, at the Shallowford Road location immediately on Monday, April 27th, when I noticed the charge on my card was $200 more than what Josh had stated. Bobbi indicated that Josh denied taking the cash and she could do nothing to resolve this issue, advised us to just call the police. Two Men and A Truck intend to keep a thief in their employment. I would never recommend this company to anyone.
Response from Two Men and A Truck
"Ms. [Member name], Thank you for taking the time to contact us. From our notes you called to inquire about your final total on April 27th. You stated that you gave the men $200 in cash on move day (4/25) and we pulled the image (and emailed to you)of the move sheet that you signed and it did not reflect the $200 cash payment. Upon an internal investigation the mover was spoken with and denied receiving any cash cash. As a result we were unable to refund any money. We advised you to file a police report and that we would cooperate with any investigation. The following day, April 28th, we received notice from our corporate office that you filed a complaint about the incident. Per their investigation they advised you to file a police report and once again that we would cooperate with any investigation. We apologize for any inconvenience this matter may have caused you. Two Men and a Truck Chattanooga"
Kathy D.
Apr 2015
Gave them a B for price only because there are cheaper movers in town, but sometimes you get what you pay for! Excellent job on a local move. We paid for the third guy just because we wanted to be sure we got everything out of a 4 bedroom house with 2 bonus rooms into a home with similar set up. The guys were so professional...took great care of our stuff...prompt and courteous. Took them about 8 hours. And even though we were paying by the hour, trust me, they were working non stop. No loafing around! I think I had a coupon out of the Kids First Coupon book for a certain percent off.
Curtis B.
Mar 2015
It went very smoothly.
Maria M.
Mar 2015
Wonderful! They were prompt. They were courteous. They were timely. They unloaded quickly. Everything was carefully moved. :)
Nastavia B.
Feb 2015
unknown
Response from Two Men and A Truck
"I went to your profile to see the paperwork for this particular move and we have no records of this. We also do not implement a 4 hour minimum. We only charge our customers the time they use. If you have any questions about us or our services please feel free to call us. I do not think we participated in this move but I am sorry for whoever treated you in such a manner. -Two Men And A Truck/Chattanooga"
Erik R.
Feb 2015
unknown
Helena C.
Feb 2015
unknown
Cyndy A.
Feb 2015
unknown
Licensing
State Contractor License Requirements
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FAQ
Two Men and A Truck is currently rated 4.6 overall out of 5.
Two Men and A Truck accepts the following forms of payment: CreditCard
Yes, Two Men and A Truck offers free project estimates.
No, Two Men and A Truck does not offer eco-friendly accreditations.
No, Two Men and A Truck does not offer a senior discount.
No, Two Men and A Truck does not offer emergency services.
No, Two Men and A Truck does not offer warranties.