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TOM'S CARPET OUTLET

About us

Tom, the owner, started his flooring store in the early 00’s in East Ridge, Tennessee. Using his previous 21 years of experience in the flooring industry, he was able to put together a team of flooring professionals, many of which he has worked with many years prior. His team is local. Tom’s Carpet provides flooring, both for residential and commercial locations. They have received the “Best of the Best Award” for floor covering in Chattanooga as well as multiple BBB Awards.

Business highlights

24 years of experience

Services we offer

Tom’s Carpet provides flooring, both for residential and commercial locations. Have received the “Best of the Best Award” for floor covering in Chattanooga as well as multiple BBB Awards.

Accepted Payment Methods

  • CreditCard
Reviews
4.97 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
14%
3
0%
2
0%
1
0%
Showing 1-7 of 7 reviews
Steve C.
Nov 2024
5.0
Yes, I recommend this pro
$9,000
Tom's carpet did an excellent job putting in hardwood floors throughout my mother's house replacing carpet and some old hardwood. Will was excellent to work with and it was very helpful in selecting color and particular floor. Their installation crew was excellent finished in a timely manner left everything in a neat condition. Would highly recommend Tom's to anyone.

Kim P.
Dec 2017
5.0
Yes, I recommend this pro
Went very well.

Paul F.
Nov 2015
4.0
Yes, I recommend this pro
$1,200
unknown

Chris S.
Oct 2014
5.0
Yes, I recommend this pro
$2,500
Great people to deal with!  Installer showed up early in the AM, moved  furniture,removed old carpet, installed new carpet, and hauled old stuff off.  They did a great job!  Some houses may have to have the doorway heightened to let Joe in; he's about 6'5" :-)

Sandra W.
Jun 2013
5.0
Yes, I recommend this pro
I thought it was great. Tom, who owns the store, waited on me. Of course, he is very knowledgeable and he helped me pick out heirloom rugs. He was happy to help me and had a very pleasing personality. He did the work for me, he ordered what I wanted, he found the carpet and he himself delivered it to me with a helper. I was very pleased and would go back to him in a second. I thought the carpet was very reasonably priced.

Janet U.
Mar 2013
5.0
Yes, I recommend this pro
$1,700
Tom was very helpful and patient as I picked out the carpeting that I desired.  The installer was efficient and courteous and arrived right on time.  He and his partner were professional and completed the job in a timely fashion and catered to my special requests.  The work was done well.  I was pleased with the final product and felt I got excellent service for the price.  I would defiinitely use them again.

Lisa B.
Nov 2012
5.0
Yes, I recommend this pro
$1,000
apet

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

TOM'S CARPET OUTLET is currently rated 4.9 overall out of 5.

TOM'S CARPET OUTLET accepts the following forms of payment: CreditCard

No, TOM'S CARPET OUTLET does not offer free project estimates.

No, TOM'S CARPET OUTLET does not offer eco-friendly accreditations.

No, TOM'S CARPET OUTLET does not offer a senior discount.

No, TOM'S CARPET OUTLET does not offer emergency services.

No, TOM'S CARPET OUTLET does not offer warranties.