Scenic City Appliance Service

excellent. He came the same day and called to notify me when he was on the way. Very professional, courteous. I would absolutely use them again in the future.

Was contacted immediately after I called to set up an appointment for the next day. He showed up on time, was courteous and knowledgeable. He took apart my dishwasher and was able to make a diagnosis based on what he found. Unfortunately, after 12 years, the motor was going and he was upfront in telling me that it would cost more for him to repair than to replace the appliance. He made sure it was at least usable and recommended a couple of replacement options. Even though my dishwasher wasn't repaired - it still ran but not well - I appreciated his honesty. I checked out his diagnosis online and found that he was correct in his assessment. We now have a new machine and I'm thrilled with it.

I am so glad we called Scenic City and wish I would've called them as soon as we started having problems. I definitely will not hesitate to call them at first sign of trouble with any of our appliances in the future. One thing you might want to know is that Mike only takes checks or cash (as in real cash, not debit cards). I knew this going into it, but I had narrowed it down to two providers who both were highly rated, and I noticed Mike's prices were considerably lower (probably because it's more difficult to come up with cash than to use a credit card), so I decided on Scenic City. Mike came out the day we called him; he is not chatty, but pleasant, fair and honest. He told us it would cost $80 for the freon and didn't think it would be worth that for a dorm-sized fridge, but would be more than happy to do that if we wanted him to (we took his advice and declined); He ran a cycle of the dishwasher to see where it was leaking, etc. and cleaned a little of the gunk out of the filter in the door (I never even knew you could pop that little grill thing off that's in the door, much less that you should be cleaning it). He didn't charge us for that and said if we cleaned it out that might fix the problem. Let me tell you, it was nasty! The dishwasher is a Whirlpool (as is the fridge) and it hadn't been cleaned in 13 years! After using toothbrush, sharp knife, kitchen sink hose and wet vac, it was cleaned and ready to go. We have run 2 loads so far with no leaks, so I think it's fixed. He said he would have to replace the whole door if cleaning it didn't work and with the age of the dishwasher, it probably would be better to just buy a new one. The fridge needed a heat probe or something to that effect (it's 14 years old). The ice in the tray was melted together and the lines (line?) were blocked. I may not know the names of things or even what he did, but that's okay. I DO know that he knows what he's doing and does great work at a very fair price. We now have ice, no groans and no water in the fridge. What was I thinking putting up with this for so long?!! Don't hesitate to call him. You won't regret it.

Great! Mike has always done good work for us.

Very well.

Very well. Came same day I called.

was very prompt and asked a few questions about problem and got right to work. did not take long until he had repaired the problem . would hire again

Punctual, efficient, and effective. Would definitely hire again.

Mike and I agreed on a one-hour window, and he arrived on time. Very nice guy, very neat, very thorough. Within an hour, he diagnosed the problem as a faulty pressure switch and tube. He replaced them and all is well. He did let me know that his minimum service call is $55, which may be useful information for others.

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Awesome !!! Called Mr. Martin @ 9:30 am. He was on another call and asked if an hour would be acceptable. I was certainly surprised when he showed up on time because of the other call and my location.

He arrived !

He saw !

He conquered !

Thank you MIke

I called Mike about our gas clothes dryer that was not heating up.  After leaving a voice mail for him he returned my call within two hours and set up an appointment to come out the next morning.  He arrived within the agreed time window was dressed very neatly and presented himself in a very professional manner.  He quickly diagnosed the problem in the dryer and, to my utter amazement, he had the parts he needed with him to complete the repair.  The repair was completed in less than 1 hour.  I totally recommend Mike for any appliance repair needs.

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I called Mike and he asked about the model of the fridge (GE).  We set up an appointment for later that afternoon, and he was there on time.  He was very professional and courteous.  The appointment took about 20 minutes.  He answered every question I asked and explained why the ice maker wasn't working.  I would definitely recommend Mike and use him again in the future.

Service was good. He showed up, popped off some panels, ran the washer, and diagnosed it as a leak going into a bearing that would be more costly to fix than buying new. Total time spent was around 20 minutes. The price for such a quick service call wasn't exactly a bargain, but fair.

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Mike answered on my first call--set up timely appointment--called prior--showed up on time--repair completed--no issues

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Fast, punctual and fairly priced.

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