Merry Maids of Chattanooga
About us
Locally owned & operated. Additional DBA - Bill Bowers LLC.
Business highlights
46 years of experience
Services we offer
Home cleaning, appliance, bathrooms, deodorizing, dusting, floor, maid including kitchens, sanitizing, trash removal, vacuuming, windows washing & furniture.
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
3.812 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 42% | ||
| 25% | ||
| 8% | ||
| 17% | ||
| 8% |
Showing 1-12 of 12 reviews
John M.
May 2018
Never use this service again!
Response from Merry Maids of Chattanooga
"We are sorry the that we couldn't please you sir, it's sometimes difficult to meet the customers demands especially when it doesn't fit in our business profile, however we feel we really tried in your case! We realize it impossible to please everyone however we will always try our best to do so. We have always corrected any issues that might arise with the cleaning and that's the main reason people love to use Merry Maids. Merry Maids is celebrating our 33 year of doing business in the scenic city and surrounding areas. Merry Maids has has held to the highest business standards by maintaining a A PLUS rating with the BBB. Sincerely yours, Bill Bowers Franchise owner Merry Maids Chattanooga,Tn"
Stephanie S.
Nov 2016
They are always very prompt and do a nice job. There are different crews and some crews are better than others.
George M.
Jul 2015
The lady that did the cleaning was excellent. She arranged her schedule around my schedule. Occasionally, she was unable to come and another lady was sent. Although she did an adequate job I preferred the normal lady as I felt she was more professional.
Amanda M.
Jul 2015
I used this service for housecleaning every 2 weeks for a few months. Same as most other cleaning companies. Ok job for the first couple cleans, but spotty and sloppy work (and less time spent) thereafter. I always speak to the manager at least twice before firing a service to tell them my complaints and give them a chance to improve. The cleaning after a complaint is always better, but after that it is back to sloppy as usual.
Response from Merry Maids of Chattanooga
"We are sorry that we were unable to please you. We certainly appreciate your honesty, and we'll do our best to improve from it. Sincerely your, Bill Bowers,owner Merry Maids"
Tracy J.
Jun 2015
.
Mark P.
Apr 2015
unknown
Response from Merry Maids of Chattanooga
"Thanks you for your input, we do offer top to bottom spring cleaning and do them every day. Sills, blinds, washing baseboards, inside windows, ovens, refrigerator, etc, It's very important that a customer made it clear as to what their wanting, as this sometimes causes the misunderstandings. Thanks you so much for being our valued customer. Sincerely yours, Bill Bowers, owner Merry Maids 423-899-2062"
Don H.
May 2013
We've had very good experiences from Merry Maids of Chattanooga. They're very cooperative. They come when they say they're going to come. They're dependable and on time.
Response from Merry Maids of Chattanooga
"Thanks [Member Name Removed], We appreciate you and hope to see you again soon. Sincerely yours, Bill Bowers, owner Merry Maids 423/899-2062"
Laura R.
May 2013
I have paid them 150 dollars for a lot of cleaning and I think they were pretty good. I can't say that they were excellent but they were good. I don't think they are as thorough as I have expected.
Response from Merry Maids of Chattanooga
"Thanks you, We try harder the next time! Thanks again, Bill Bowers, owner Merry Maids 423-899-2062"
Dale R.
Mar 2013
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Jennifer P.
Dec 2012
I just moved to town and this is the first maid service I have tried in Chattanooga. While they are good, I have had better cleaning in other cities. They are quick, prompt and dependable. Right now, they are good enough to continue. I am hopeful they will improve as I communicate the things that matter most to me. I am certainly satisfied enough to keep using them.
Stephanie S.
May 2012
They come in every two weeks. It is $89 every time they come in. We have been using them for at least five years or longer. They are always very good. They come when they say they are coming and they do a great job. They are very professional. They do a very good job.
Pat H.
Dec 2008
We have used this company about 4 times to clean our house (every other week). I wanted to give them the benefit of the doubt but have been unhappy with their service. They were hired to clean our house and they seem more interested in being fast instead of good. Unclean mirrors in my bathroom this week is the last straw. I will not be asking them to return.
Licensing
State Contractor License Requirements
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FAQ
Merry Maids of Chattanooga is currently rated 3.8 overall out of 5.
Merry Maids of Chattanooga accepts the following forms of payment: CreditCard
Yes, Merry Maids of Chattanooga offers free project estimates.
No, Merry Maids of Chattanooga does not offer eco-friendly accreditations.
No, Merry Maids of Chattanooga does not offer a senior discount.
No, Merry Maids of Chattanooga does not offer emergency services.
No, Merry Maids of Chattanooga does not offer warranties.