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HGS Home Improvement

Acoustic Ceiling Tiles - Install, Deck or Porch - Build or Replace, Drywall - Install,

About us

Juan Jose Hernandez started Hernandez General Services in 2014 with over 25 years of experience under his belt, and HGS has provided quality remodeling services to the Chattanooga tri-state area ever since. As a roofing and renovations contractor company, our mission is to provide quality service and to both uphold and surpass the American standard for roofing and renovations. Hernandez General Services is dedicated to homeowners' peace of mind, and we value customer service above all. In addition to roofing, we specialize in both exterior and interior remodeling, and are both an EPA certified and a LRRP renovator. Visit our services page to find out more.

Business highlights

Se habla espanol
11 years of experience

Services we offer

Additions, Decks, Framing, New Construction, Painting, Remodeling, Roofing, Siding

Reviews
4.67 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
0%
3
0%
2
14%
1
0%
Showing 1-7 of 7 reviews
Ted B.
Sep 2023
2.0
$11,995
Started out well with demolition. walls and ceiling repainted. overhead vent in shower was installed. Contracted selected shower stall and hardware. Installation of same went ok. Now the shower swing out door will not open at all (it is frozen) and the shower water does not completely drain from the shower pan.
Response from HGS Home Improvement
"this happened after one year of the project been completed also if one of the door hinges got stuck from not maintaining it lubricated i have no control over hinges also if there was an issue with some water standing we could have fixed it he also wanted to change the door for another door which we agreed to purchase one for them if they pay for it but never agreed to that insted they went with another contractor to help them with those details. by doing that they void any warranties they had left . after one year your warranty expires"

Virginia M.
Nov 2022
5.0
Yes, I recommend this pro
Excellent. The work was from ceiling to floor. Popcorn ceiling removed and painted. the new floors put in. Very little detail taken care of. Wonderful people to work with. I knew nothing about remodeling and they were right there to help me in any way I needed
Response from HGS Home Improvement
"Miss [Member Name Removed] we thank you for the opportunity and the friendship we developed with you We will continue doing our best thank you so much. God bless you."

Deanna F.
May 2021
5.0
Yes, I recommend this pro
$25,000
They were all hard working and got the job completed quickly and correctly. We have no complaints at all and would definitely recommend them and use them again if needed.

Glenda H.
Jan 2021
5.0
Yes, I recommend this pro
They were extremely nice. They were very good at what they're doing. They were very professional and approachable. They were very nice people to work with.
Response from HGS Home Improvement
"we thank the [Member Name Removed] family for the opportunity and for been great people to work with! we thank you so much for taking the time to give US a positive review and looking forward to continue working with you on any future projects! have a happy new year!!"

Michelle C.
Dec 2020
5.0
Yes, I recommend this pro
We had a very positive experience. We are very pleased with the quality of work, price and the exceptional professionalism and promptness. Highly recommend!
Response from HGS Home Improvement
"[Member Name Removed] we at Hernandez General Services thank you so much for the opportunity and thank you for the positive review ! we are looking forward to continue working with you on any future projects Have Merry Christmas!!"

Jamie M.
Dec 2020
5.0
Yes, I recommend this pro
$6,400
Awesome! Juan and his crew are very professional and very quick and efficient I would definitely recommend and rehire them
Response from HGS Home Improvement
"Thank you so much [Member Name Removed] you guys are awesome to work with we thank you for the opportunity and looking forward to work with you or your friends projects thank you Juan Hernandez HGS Roofing and Home Improvement Contractors"

Trish H.
Nov 2020
5.0
Yes, I recommend this pro
$5,200
They did excellent work. They were there when they said they would be, got the job completed quickly, and cleaned up the debris. The owner and the workers were very polite. I would highly recommend them.
Response from HGS Home Improvement
"THANK YOU! WE APPRECIATE YOUR REVIEW AND ALSO THANK YOU FOR THE OPPORTUNITY. WE WILL CONTINUE GIVING THE BEST SERVICE AND PROVIDING PROFFESSIONAL WORKMANSHIP ON EVERY SINGLE PROJECT ONCE AGAIN THANK YOU JUAN HERNANDEZ."

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

HGS Home Improvement is currently rated 4.6 overall out of 5.

No, HGS Home Improvement does not offer free project estimates.

No, HGS Home Improvement does not offer eco-friendly accreditations.

No, HGS Home Improvement does not offer a senior discount.

No, HGS Home Improvement does not offer emergency services.

No, HGS Home Improvement does not offer warranties.