Brainerd Lumber Co

My contractor had some lumber delivered
from Brainerd Lumber Co. 4401 Rossville Blvd, Chattanooga, TN 37407.
I had an area on my driveway for them to put the lumber. I had to run
up the road for a minuet and left my 13 year old with instructions on
where the lumber was to be put and to call if the driver showed up
his name is Lee. My son called me when the driver arrived and I told
him I would be home in 5 minuets. The driver told my son he could not
wait, my son showed him where to put the lumber. The man lifted his
truck bed up and slid all the lumber not on the drive way but on to
my shrubs and removed the bark from one of my trees. Half of the
lumber landed on the driveway the other half in the dirt, shrubs,
flowers and up against the tree where the bark was removed. The
lumber was scattered. My son told the man that he had crushed our
shrubs and other things and he said sorry and left. When I pulled in
the subdivision I saw their truck leaving and came home to lumber
scattered everywhere. We immediately call Brainerd Lumber Co and
where told that the driver was to far down the road and could not
turn around, I asked for the manager to call me when he got in. The
manager Art called back 10 minuets later and said that the driver was
already back at the lumber yard ( which is not even possible as
Brainerd Lumber Co is a good 45 minuets away from where I live). He
was rude, never apologized, and my son and I had to remove the lumber
from the shrubbery ourselves. On top of it I have never seen such a
poor excuse for lumber. The boards are bowed, split and warped. There
where a few good boards but they where few and far between. When you
spend $2,200 you expect to be treated a little better I WILL NEVER
USE THEM AGAIN. this is just who my contractor uses. We have always
used Evans Lumber they sell quality wood and are very
pleasant, and will do whatever they can to make their customers
happy.