A-1 SECURITY LOCKSMITHS
Reviews
4.58 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 88% | ||
| 0% | ||
| 0% | ||
| 0% | ||
| 13% |
Showing 1-8 of 8 reviews
Denny S.
Apr 2020
Steve's son made two copies of a deadbolt key. I took the keys home to find out they didn't even fit into the lock. I took the lock off the door and took the lock/keys to "Rick's lock and key" this time, who laughed and told me A-1 used the wrong blanks. Rick's advised to me to return to A-1 for a refund/correction of mistake. Rick's said they get A-1 screw-ups alot. Seemed like honest mistake though. I returned to A-1, explained everything, and showed them the the key copies with the store name "A-1 security" stamped on them and expected a quick resolution. I was shocked when Steve, the owner, and his son wouldn't admit the mistake, refused me a refund and refused to make the right keys. Instead, the owner called me a "moron" and physically threatened me. He said "get out of here before I kick your a__". I was incredulous. I was also physically scared, as Steve and his son are both 6'3" and imposing. Maybe this was a one-off and I caught him on a bad day. I don't know. Obviously, i give low marks for professionalism. I will take Rick's lock and key's advice and never return to that business again. If you are reading this, I suggest you do the same.
James L.
Oct 2017
All went well. He is nice and pleasant to talk with. Timely service and appears very experienced. He cleaned up the saw dust. The price was a little more than the telephone guess but not out of line. Lock works fine. I would use again.
Karen W.
Jun 2016
Steve was so responsive! He went by our house and evaluated the situation and recommended change of locksets and not the expense of putting in deadbolts in our situation. He took the initiative to evaluate the situation independently and even moved some boxes to provide more security to the property. He was prompt, efficient and professional. We will definitely call him for any future needs and would recommend him to all of our friends/family.
Larry D.
Dec 2015
This project went very well. Steve arrived as scheduled. He was professional and did an excellent job. He even worked in the rain. We were very please with the services provided and will use them again if needed.
R. B.
Dec 2014
unknown
Bonnie R.
Aug 2014
unknown
Peggie M.
Dec 2012
unknown
Paul B.
Apr 2012
He has done a lot of things for me in the past and is really good.
Licensing
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FAQ
A-1 SECURITY LOCKSMITHS is currently rated 4.5 overall out of 5.
No, A-1 SECURITY LOCKSMITHS does not offer free project estimates.
No, A-1 SECURITY LOCKSMITHS does not offer eco-friendly accreditations.
No, A-1 SECURITY LOCKSMITHS does not offer a senior discount.
No, A-1 SECURITY LOCKSMITHS does not offer emergency services.
No, A-1 SECURITY LOCKSMITHS does not offer warranties.