The Honey Do Service, Inc. - Kingsport, TN
About us
Handyman Specialists - A General Contractor suited for your Home Maintenance and Improvement Needs. The Honey Do Service, Inc. is a licensed and insured contractor specializing in handyman services, repairs and maintenance services. No Job Too Small, We Do It All!! The Honey Do Service, Inc. has introduced a new level of professionalism to the home maintenance / handyman industry. Many homeowners have become leery of the “handyman” trade. When we arrive at the customer's home, they are greeted by a professional craftsmen in uniform and driving a company vehicle. We offer a skilled, qualified tradesman, insurance, a one year warranty on work performed and a company that stands behind its work.
Business highlights
21 years of experience
Services we offer
Offering the services in all of the following areas: plumbing .electrical, bath and kitchen remodels, carpentry, carports, concrete, decks, doors, flooring, guttering, landscaping, much more!, painting, roof repairs, sheet rock, sidewalks, siding, tiling, water heaters, water proofing, weatherization, windows
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.644 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 75% | ||
| 18% | ||
| 0% | ||
| 2% | ||
| 5% |
Showing 1-25 of 44 reviews
Tim H.
Feb 2021
Requested an estimate to install a shower door on 1/5/21. Contractor arrived and delivered estimate 1/8/21; price was fair. Given a rough date of "late January early February" for install. They cashed the deposit check early and didn't contact me until I reached out on 2/1/21. I was then told the install date would be 2/22/21, but I would be contacted if they could move it up. No contact received, so I called back 2/2/21, was told they couldn't change the schedule, so I cancelled the service and was informed I'd be charged a 10% cancellation fee even though they missed their own estimated timeline. Definitely won't go anywhere near this "service" again. Out 10% and wasted a month for absolutely nothing.
Alicia C.
Sep 2019
First, we were told the professional would arrive at noon, but they showed up at 2:15PM. There seemed to be a miscommunication that it should have been "any time after noon" but instead we were told noon. One of the owners had come out previously and given an estimate for replacing a 20 AMP with a 30 AMP to the garage. Upon arrival, the service professional told me that the owner misquoted, and it was $125 for just the first hour, and would go up from there if it took longer plus materials. So, I was already on alert that something shady was going on. The service professional, however, was polite and knowledgeable. After inspection, he told me that the wire wouldn't support a 30 AMP and there was really nothing that could be done (which I find it odd that the owner of the business couldn't determine, since it was his recommendation to replace with a higher AMP--and the only reason we even scheduled the visit). The service professional kindly offered to call the owner to see if he could get the service fee reduced, because he wasn't able to do anything, and after about 20-30 mins of holding and waiting for the owners to return the call, said they weren't willing to drop the rate. So, we paid $125 for someone to come out to perform the service the OWNER told us we needed, only to be told they can't do it and the OWNER wanted to charge the full price anyway for the service we can't get. If the owner doesn't know enough about the services he's providing estimates for, he shouldn't be the one doing estimates. And certainly shouldn't be charge full price for a service call he tricked us into. DO NOT USE. They are not professional or ethical. As noted, the service professional who came out was fully transparent and tried to be kind and honest, it's the owners who are shady and can't be trusted! USE ANOTHER COMPANY. Also, we were given a form to fill out on the spot and I felt very pressured to leave a good review while the technician looked on, which was really awkward considering I was not happy at all. I gave him good ratings, but said I wasn't comfortable reviewing the rest.
Response from The Honey Do Service, Inc. - Kingsport, TN
"Hi [Member Name Removed], thank you so much for helping your mom with today's technology, sharing your opinion, and bringing this to our attention. There was a miscommunication, and you're absolutely right, there is no charge if we do not help you fix your issue. A full refund has been issued in light of the clarification of the miscommunication. Please be sure to keep us in mind for your future projects!"
Barbara E.
Jun 2017
Very well.
Response from The Honey Do Service, Inc. - Kingsport, TN
"Dear Ms. [Member Name Removed], Thank you for the nice review. I am happy to consider you part of our growing loyal clients. We look forward to helping you again in the future."
Danielle D.
Feb 2017
They were very reasonable, on time, didn't charge a service fee and were very professional. I would definitely recommend them!
Kenneth L.
Nov 2016
Good job. I would hire again.
Response from The Honey Do Service, Inc. - Kingsport, TN
"Dear Mr. [Member Name Removed], As always, we appreciate your kind words and thoroughly enjoy working with you as well."
Rickie B.
May 2016
The job started and finished on time and on schedule. The workers were extremely courteous and professional. During the excavation process, an unforeseen problem arose with an existing lamp post and buried wiring. They did not even hesitate in helping solve the problem correctly and the wiring is now better protected than it was before this job. I have had more than one person comment on the concrete work, even a complete stranger. The work matches exactly with the slope and height of the existing drive. Aside from the new look, both slabs look as one. The finish, contour and quality of work using proper materials for the job was exceptional. The work exceeded my expectations.
Johnna W.
Dec 2015
unknown
Peggy L.
Nov 2015
This work was done a couple of years ago, I'm not sure of the cost
Karen W.
Jul 2015
unknown
Response from The Honey Do Service, Inc. - Kingsport, TN
"Dear Member, Thank you for your recent review. Any additional comments will be greatly appreciated."
Andrew R.
May 2015
unknown
Response from The Honey Do Service, Inc. - Kingsport, TN
"Dear Member, Thank you for nice review. I hope that we will provide additional services for you in the future."
Dan H.
Mar 2015
They were prompt, efficient, did excellent work, cleaned up after themselves. But they are EXPENSIVE
Response from The Honey Do Service, Inc. - Kingsport, TN
"Dear Member, Thank you for your honesty. I know that you appreciate good service and a company that stands behind its name. Our pricing is competitive with licensed and insured professional trade contractors."
Becki H.
Nov 2014
Went fine. Right on schedule.
Wayne C.
Sep 2014
Good job - we were pleased with the bathroom tile flooring job. It was too cold that day to paint the window frames, so the worker returned promptly when the weather warmed to do that job.
Response from The Honey Do Service, Inc. - Kingsport, TN
"Dear Member, Thank you for the grade and comments. Please keep us in mind for any future projects."
Jacqueline A.
Aug 2014
The property is difficult to work on because of age and condition. The crews worked with great diligence and skill to perform the repairs. Better than expected. Great job.
Response from The Honey Do Service, Inc. - Kingsport, TN
"Dear Member, Thank you for your kind words. The Honey Do Service really does care about quality and customer service. Again, thank you and we look forward to working with you again."
Charles Y.
May 2014
I've used Honey Do Service of Kingsport three times and I've been disappointed by them all three times. I won't be using them again. For our kitchen cabinets, some of the handles weren't lined up correctly. They came back to fix the problem. We've also used them to install a door on our mobile home, and they broke the handle while they were putting it in. They fixed that, as well. We also called them in the past to check out an electrical short and he didn't do a whole lot. We had someone else fix it within an hour.
Response from The Honey Do Service, Inc. - Kingsport, TN
"Dear member; Thank you for your comments, even negative comments help me do a better job. With that said, I wish that I would have been given the opportunity to correct the situation. I can assure you that I have taken corrective measures to ensure that this would not happen again to any other client. Thank you again for the honest feedback and our continuing efforts to maintain the highest level of satisfaction."
Bert P.
Mar 2014
Noty much to say, just verysatisfied
Sharon D.
Nov 2013
I had purchased a drop-in range to replace my 25 year old one. The new one was shorter and wider than the old one so the install could not be done by the store where I purchased the range. The countertop had to be modified and a base bulit. The owner and the project person came out and gave me an initial free estimate and I then scheduled the work. The craftsman was very polite and professional and answered all of my questions. He also did an excellent job and I will call them again when I need any other updates/fixes.
Response from The Honey Do Service, Inc. - Kingsport, TN
"Dear [Member named removed], Thank you for using The Honey Do Service and giving us such nice comments. We strive to always provide the best customer service at a reasonable price. We hope that you will again contact us should the need arise."
Karl L.
Sep 2013
Excellent experience overall. Gregg and the team are complete professionals. Everything is done right, on time and on budget. They have been completely responsive and easy to work with.
Response from The Honey Do Service, Inc. - Kingsport, TN
"[member name removed], Thank you for taking time out to give such nice comments. As always, it is a pleasure with you and hope to do it again real soon."
Clarence F.
Aug 2013
Tear down of old wood was haphazard, causing some damage to the door next to the deck. Overall construction of the new deck was good; they reinforced my framing and did a very good job on the railing around the deck. At times, they seemed at odds with the owner and complained a lot about their treatment. They worked together well, though. The work was done in an efficient, neat fashion for the most part. They finished on time.
They did NOT wear a uniform and were only marginally professional in their demeanor and work.
Since this job, I have asked for estimates for other work, but they have been extremely high; the last estimate was given by a poorly- dressed, smelly employee whom my wife did not like to let in the house.
They did NOT wear a uniform and were only marginally professional in their demeanor and work.
Since this job, I have asked for estimates for other work, but they have been extremely high; the last estimate was given by a poorly- dressed, smelly employee whom my wife did not like to let in the house.
Response from The Honey Do Service, Inc. - Kingsport, TN
"[member name removed], As always, we appreciate your comments both good and bad. I wish you would have let me know about the problems ( at the time ) so that I could handle them personally. We consistently monitor ourselves and strive to maintain quality work and a professional image."
Lesona D.
Jul 2013
Everything with Honey-do-Service was excellent. Steve did the estimate was very professional and very nice. The service provider was very professional and did a great job. I will definitely use this company again.
Response from The Honey Do Service, Inc. - Kingsport, TN
"Dear Member, Thank you for the kind words. We strive to provide outstanding client service everytime. Please tell your friends about The Honey Do Service!"
Melinda W.
Jul 2013
Very professional and easy to work with.
Response from The Honey Do Service, Inc. - Kingsport, TN
"(member name removed), Thank you for the high marks. We strive to always exceed your expectations."
Charlotte G.
Apr 2013
Honey Do Service of Kingsport are pretty good. While they were in my crawlspace, they accidentally hit a drain pipe, which got loose in my shower. I called them and told them it wasn't loose before they went under there and someone came and fixed it the next day.
Response from The Honey Do Service, Inc. - Kingsport, TN
"Dear Member, Thank you for your input and using The Honey Do Service. I see that you graded us low on pricing and would like to respond. It sounds like your overall experience was positive and we responded quickly to a problem. I wonder if another company that was cheaper would have responded the same way?"
Rob S.
Feb 2013
They are a little pricey but they are very good.
Rick M.
Dec 2012
unknown
Gerald A.
Oct 2012
Honey Do was prompt in answering my call for service and provided an estimator at my home within a couple days. The estimator was cordial and business-like and answered all my concerns pertaining to the job. Upon finishing, he told me I would get a call with the estimate within a couple days. As promised, the owner called me within two days and gave me what I considered a very reasonable estimate for material and labor. We agreed on the price and set the date for the work to be done.
The day the work was to be performed, the individual doing the job arrived precisely on time. He was polite and presented himself well. He immediately started on the job, performed in a timely fashion and in accordance with the estimate.
Upon completion he did a very good clean-up, hauled all his scrap material away and left things just as he had found them. I was very pleased with the job. Above in the ratings column for quality there should have been a Very Good between excellent and good and that's what I would have chosen.
Overall very well pleased and I would hire them again.
The day the work was to be performed, the individual doing the job arrived precisely on time. He was polite and presented himself well. He immediately started on the job, performed in a timely fashion and in accordance with the estimate.
Upon completion he did a very good clean-up, hauled all his scrap material away and left things just as he had found them. I was very pleased with the job. Above in the ratings column for quality there should have been a Very Good between excellent and good and that's what I would have chosen.
Overall very well pleased and I would hire them again.
Response from The Honey Do Service, Inc. - Kingsport, TN
"Dear member, Thank you for your kind words and honest review. The Honey Do Service strives to provide the best service for our clients. We are very pleased to hear that your experience was a good one and that you would consider using us again in the future. Your continued business and referrals is our road to success."
Licensing
State Contractor License Requirements
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FAQ
The Honey Do Service, Inc. - Kingsport, TN is currently rated 4.6 overall out of 5.
The Honey Do Service, Inc. - Kingsport, TN accepts the following forms of payment: CreditCard
Yes, The Honey Do Service, Inc. - Kingsport, TN offers free project estimates.
No, The Honey Do Service, Inc. - Kingsport, TN does not offer eco-friendly accreditations.
No, The Honey Do Service, Inc. - Kingsport, TN does not offer a senior discount.
No, The Honey Do Service, Inc. - Kingsport, TN does not offer emergency services.
No, The Honey Do Service, Inc. - Kingsport, TN does not offer warranties.