The Honey Do Service, Inc. - Bristol, VA
About us
Handyman Specialists - A General Contractor suited for your Home Maintenance and Improvement Needs. The Honey Do Service, Inc. is a licensed and insured contractor specializing in handyman services, small odd jobs and maintenance services. No Job Too Small, We Do It All! The Honey Do Service, Inc. has introduced a new level of professionalism to the home maintenance / handyman industry. Many homeowners have become leery of the “handyman” trade. When we arrive at the customer's home, they are greeted by professional craftsmen in uniform and driving a company vehicle. We offer a skilled, qualified tradesman, insurance, a one year warranty on work performed and a company that stands behind its work. Franchises also available. We utilize our network of licensed plumbers, electricians, and HVAC technicians to perform work not authorized under our General Contractor's license.
Business highlights
23 years of experience
Services we offer
Carpentry, awnings & porches, concrete brick & block, decks, doors & windows, electrical, fencing, guttering, heating & air., kitchen & baths, landscaping trees & stumps, painting & sheetrock, pergolas, plumbing, roofing, siding
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.350 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 70% | ||
| 10% | ||
| 6% | ||
| 8% | ||
| 6% |
Showing 1-25 of 50 reviews
Kim B.
Sep 2017
The guys were on time. The replacement deck was awesome. They finished in a timely manner and the end result was excellent. All jobs performed were wonderful. Looks great!
Susan S.
Aug 2017
Justin was excellent, on time, friendly, informative.
Mike C.
Aug 2017
on time reasonable quote, less than expected all craftsman were professional
Lucetta W.
Jul 2017
Not sure the person who did electric work was licensed electrician. When paper removal became difficult...even though it was only one layer, it was just painted over. Some of the workers were very good, but I had the impression some had never done this kind of work before.
Response from The Honey Do Service, Inc. - Bristol, VA
"Thanks for taking the time to provide your review. All electrical work we do that is required to be done by a licensed electrician, is done by a licensed electrician. We warranty our work for a full year, and customer satisfaction is our top priority, so if you're unsatisfied with any part of your project, all you have to do is give us a call and we will happily make it right. Thanks!"
Dean C.
Apr 2017
Very pleased. Excellent service.
Mary G.
Nov 2016
Donna was 30 mins late. I am very picky but she took suggestions well. Had to go back over a few things. The job took 1 hr longer than expected.
Response from The Honey Do Service, Inc. - Bristol, VA
"Thank you for taking the time out of your busy schedule to write this review. We're a customer service driven organization and your feedback is invaluable to our success. The Honey Do Service normally works on a fixed-cost basis, but our quality cleaning services are done hourly for your convenience. We apologize that Donna was late - we take pride in being punctual for our clients and this is not the norm for our company. We do hope you'll allow us to serve you again in the future."
Marc S.
Oct 2016
The workers were on time and very professional. They took on the job when very few other contractors would. They surpassed all my expectations and made my house whole again. The not only fix the damage but rectified poor decision made by an earlier contractor. it was obvious that they cared about what they were doing and reflected that in the quality and care they took into the work they did.
Debra D.
Sep 2016
Estimate part went fine. Re-pointing job, no. First man came out, said he was a roofer and did not work on chimneys. He said someone would call us that afternoon. Three days later Honey do called and said they were sending out another man. He said he couldn't do the job unless we paid extra for materials and he couldn't guarantee not damaging our new metal roof. We said, no way. First he said he was the general contractor, then he said he was brand new. We both agreed we needed a refund of our deposit, which I went and got the next day. No more honey do.
Response from The Honey Do Service, Inc. - Bristol, VA
"Thank you for taking the time out of your busy schedule to share your honest feedback with us. The Honey Do Service, Inc. employs quality craftsmen in all trades of home improvement from electrical and plumbing to roofing and masonry. We are licensed general contractors. We determined that in your particular case, a lift was needed to re-point your chimney in order to protect your new roof. When you elected to not move forward due to the cost of renting the lift, we promptly returned your deposit. Safety and the protection of your home is very important to us, and we do apologize we were unable to assist you further. Thank you again for your comments and we hope you'll reconsider allowing us to serve you again in the future."
Tonda F.
Aug 2016
unknown
Sherry J.
Aug 2016
We needed to have some work done and had been unable to find anyone to do it so I looked on line to find someone. I found The Honey Do Service listed so I gave them a call. I called to arrange an appointment for estimate for repair of nail pops in a 17 foot ceiling, a crack in the dry wall on one wall and painting the ceiling. Scheduled appointment for two days later. They called back to say the could come the next day. Gentleman arrived the next day promptly and took measurements and went back to his car and said he would let us know cost within 10 minutes. We were pleasantly surprised at the price and he estimated it would take around 8 hours. We agreed to it and signed a contract and paid a deposit. The work was scheduled a week out. One worker showed up promptly and called back to advise scaffolding would be needed. He went ahead and started trimming until the other workers came with the scaffolding. They were very neat and took care with the furniture and floors. After doing repairs and applying one coat of paint, it was agreed another coat of paint was needed and would require coming back the next day. A supervisor came buy to check on things both days to make sure we were satisfied with everything. It was a pleasant experience and we are very pleased with the work they did.
Michael M.
Jul 2016
It went alright.
Tonda F.
Jul 2016
Job went well. Good about clean up each day. Job took 2 days longer than expected.
Robert C.
Jun 2016
On Monday 28 September 2015, the Honey Do Service representative with whom I had previously made an appointment (Patrick Lilley) arrived at 11 a. m. (on time) to estimate the cost of repairs. He was present for one hour. On Thursday 08 October 2015 at 08:30 a. m. Charlie from Honey Do arrived and completed the estimated repairs for the agreed price. He finished by approximately 10:45 a. m. No problems occurred. All work was accomplished professionally.
Kristi H.
Apr 2016
unknown
Patricia E.
Dec 2015
unknown
Response from The Honey Do Service, Inc. - Bristol, VA
"Thank you for taking the time to review us, however we were unable to find you in our system and are unsure as to whether we've ever done any work or ever given a quote to you? If we were to, we think you'd find we're one of the most professional companies around."
Seth B.
Nov 2015
I want to give a pros and cons view of Honey Do, because there is a lot they do right. First, the contractor performed several free inspections. Most commercial companies do not provide free inspections. Honey Do also tended to be less expensive than most services that also inspected our home. They did install pex plumbing correctly, meaning that it has not leaked.
My criticisms have more to do with specifics and the long-range well being of our home. Just months afterwards their work was performed, I had a new pressure-reducer valve installed to fix water pressure since Honey Do indicated that was the final step to doing so. However, I learned that the problem was the size of the pex Honey Do installed--the water line from the street to the house is new, so that was not the issue. Now, if I want to improve the water pressure in our home, I will need to pay a plumber to fix what I paid to have repaired last year. Additionally, HD also left some of the old copper plumbing in place instead of taking it out.
Since, we also had problems with moisture in our crawl space, Honey Do recommended crawl space fans. However, after observing the fans for more than a year, they did not help with the moisture at all. In fact, they caused mold to form on the joists they were located closest to; nor did the french drain pull water away from a particular side of our house, either.
Initially, I was pleased with Honey Do's efforts, but after observing and learning more about plumbing and crawl space ventilation, I'm ambivalent about the work, to say the least.
My criticisms have more to do with specifics and the long-range well being of our home. Just months afterwards their work was performed, I had a new pressure-reducer valve installed to fix water pressure since Honey Do indicated that was the final step to doing so. However, I learned that the problem was the size of the pex Honey Do installed--the water line from the street to the house is new, so that was not the issue. Now, if I want to improve the water pressure in our home, I will need to pay a plumber to fix what I paid to have repaired last year. Additionally, HD also left some of the old copper plumbing in place instead of taking it out.
Since, we also had problems with moisture in our crawl space, Honey Do recommended crawl space fans. However, after observing the fans for more than a year, they did not help with the moisture at all. In fact, they caused mold to form on the joists they were located closest to; nor did the french drain pull water away from a particular side of our house, either.
Initially, I was pleased with Honey Do's efforts, but after observing and learning more about plumbing and crawl space ventilation, I'm ambivalent about the work, to say the least.
Sherry W.
Sep 2015
Gary, the contractor, was on time. He was sure to cover floors to prevent water damage. He was very efficient. He performed an excellent job.
Cliff S.
Aug 2015
unknown
Melanie C.
Jul 2015
unknown
Brent C.
Jun 2015
Did not take in to consideration the light fixtures and had to lower medicine cabinet that he just installed.
Carl C.
Feb 2015
Charlie was great overseeing and working. Was a great job and very professional.
Walter B.
Dec 2014
2014The work on my house is stil on going. Soon as they get through with the remodeling, I Wil make a complete report to naturalist. Thank you.
The work on my house was completed week of December 7,2014.Over all the work was excellent.
Work on the house:
Remodel the kitchen, enlosed the carport, had new garage door. Put a sink in the carport room.
Had new tile put in the master bath room.
That all we had done.
The work on my house was completed week of December 7,2014.Over all the work was excellent.
Work on the house:
Remodel the kitchen, enlosed the carport, had new garage door. Put a sink in the carport room.
Had new tile put in the master bath room.
That all we had done.
Ronnie S.
Dec 2014
replaced my front door
Matthew C.
Sep 2014
unknown
Response from The Honey Do Service, Inc. - Bristol, VA
"We do not normally use a drop-cloth when painting outside, but we are taking your feedback into consideration and would like to apologize for any paint dripped in your grass. We are a bit perplexed about the cigarette butts as the craftsman assigned to your project is a nonsmoker and it is our policy to never smoke at a customer's home, even for smokers. The electrical job was not considered in the bid, but we did it at no extra charge to ensure your satisfaction. If there is ever a problem, we guarantee our work for a full year and welcome the chance to make it right. Again, we'd like to apologize for these issues and hope that you'll reconsider allowing us to serve you again in the future."
Cliff S.
Jul 2014
Punctuality is perfect from showing up to do the estimate to finishing the job, Honey-Do is always where they say they will be when they say they'll be there. All jobs I have used them for started and ended on-time. This was refinishing the grill deck using Behr Deck Over and the preparation was top-notch work, followed by 2 perfect coats. They've never been anything but outstanding. I've used Honey-Do of Bristol 4 times now for various projects and they'll be the first people I think of for future needs.
Licensing
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FAQ
The Honey Do Service, Inc. - Bristol, VA is currently rated 4.3 overall out of 5.
The Honey Do Service, Inc. - Bristol, VA accepts the following forms of payment: CreditCard
Yes, The Honey Do Service, Inc. - Bristol, VA offers free project estimates.
No, The Honey Do Service, Inc. - Bristol, VA does not offer eco-friendly accreditations.
No, The Honey Do Service, Inc. - Bristol, VA does not offer a senior discount.
No, The Honey Do Service, Inc. - Bristol, VA does not offer emergency services.
No, The Honey Do Service, Inc. - Bristol, VA does not offer warranties.