It was great.

One of my male dogs was hit by a car that cause his back foot to pop out of socket. They put a cast on it and six weeks later when they removed the cast his leg had healed out of socket. They lied and said the cast was put on for the wound. The "wound" came from the out of socket foot rubbing inside the cast. He had no wound when they put the cast on. Imho they are incompetent and untruthfully. Honestly this is a bad place if you care for your pets. $900.00 for a foot messed up worse than when I brought him in to begin with. The dog is still lame but he gets around. It upsets me everytime I see him 3 legged hopping accross the yard.

Being new to the area we wanted to meet & greet to be established in case our most important family member, Sam, ever needed emergency care, and of course, keep up with his routine care. He is a lab mix, approx 100lb 3 year old pup. We moved from SC, and Sam is having some adjustment issues, so this was a good time to see if we were a good fit. The front desk staff was amazing-very friendly and knowledgeable, which is very important to me. I felt the wait time was a little too long-animals aren't as patient as people, and you cant explain to a pet why you are sitting for a bit like you can a human-and I've never experienced that before-so just a thought there. The vet tech, Kristin, was very friendly, and Sam loved her immediately. Always a good sign! She was also very knowledgeable and able to answer many questions before the vet even came in, and Sam was disappointed when she left the room! Now to be fair, Jones Animal Hospital advertises as a small animal hospital, and Sam is 100lbs. So when I say the rooms are small, I am guessing they are made for small animals. I was a bit claustrophic, as was Sam. There was one spot that was big enough for him to lay down in, and that was it. A table and two seats, one counter with a sink-that was the rest of the room. Perhaps there are other rooms that are larger, but as I said, they are a small animal hospital. The vet, Dr Bodenhorst, was great with Sam, was available to answer all our questions, and when I mentioned Sam was having adjustment issues knew exactly who to recommend to help with those issues. That was a big relief, as in SC vets won't recommend trainers or behavioral specialists-you have to do the hunting and hope you find someone qualified yourself. Anyway-Dr. Bodenhorst was current on a new medication Sam had been on ( a previous visit at another place was not) and put our minds at ease about it. She ran a current blood test on him so we would have a new starting point on him, which I had wanted as well. At check out, my payment was taken in the room, and when the woman came back with my credit card, she came in, rushing towards me, hand coming up fast to hand me my card, and Sam was not having it-to him, she was coming at me to hurt me. He lunged and scared the dickens out of her. Fortunately my son had him on the leash and had control of him. I have given Jones Animal Hospital 100% A's, and I stand by that. They are a great place to be-but it was our first visit and that comes with getting to know the ins & outs. Sam can't be couped up in a small room for a long period of time like that, and you can't approach the owner of a dog quickly with a raised hand, I would think, in any situation-so payments must be taken out of the room for us. This is what would work for us. Sam is trained to protect me as I come from an abusive relationship, but I have had dogs all my life, and not one of my dogs would let a perceived threat come near me or another family member. On the other hand, as a responsible dog owner, we also know that keeping control of our animals is our responsibility, which is why we always keep our dogs on a leash when in public and are aware of our surroundings. It goes both ways. I highly recommend Jones Animal Hospital if you want people who will love your pets, do their best, and go out of their way for you and your loved one. Best of all, they are knowledgeable, so you are in good hands. Cost wise, I have no idea. To me, it is not the cost but the peace of mind that my pup is being taken care of appropriately that matters. And I feel this place will do that.

went just fine

unknown

I use them for my small animals' care. They have always taken care of whatever was wrong with my animal, and most of the time my animals recover from whatever it was. They are really good at telling you what your options are and what the prognosis is. I just really appreciate them for being honest. Compared to other vets, the price is reasonable but I feel that the overall pricing for veterinarian services is terrible.

They are excellent. We saw them day before yesterday, and we have been using them for about a year. Their prices are good.

We've never been to this vet.... We live about sixty miles from this vet.

They provide the most comforting services.

I have been using them for the past 7 years and I will continue to use their services in the future for our pet.

They do a really good job.

All the doctors there are good for different reasons but my favorite is probably Dr. Allen.

Great, I've been there once before with my other puppy and also had a good experience.

Dr. Allen suggested a series of tests to try to determine the problem, while prescribing medicine to control symptoms. I was kept informed as to the costs and what I could expect from the tests. The results were discussed with me and options offered. After Dr. Allen consulted with a vet at Blacksburg, I was referred there. I appreciated Dr. Allen's careful consideration and follow-up.