Sparkman Roofing Remodeling and Restoration

"The homeowner received his "Lifetime Warranty" the first time, however, because he didn't understand that the Warranty is prorated after 10 years, we gave him the Non-Prorated version. I paid for the upgraded warranty and got a complaint, not exactly a good deal for me. It really makes me sad when people don't call and ask me, but rather rush to complain. As a business owner I strive for transparency, it is easy to get my cell number and discuss any issues you may have, rather than rushing to complain."

"Thank you, it was a pleasure working for you. I hope you will call us when you have a need for Heating and Cooling, Plumbing, Electrical, and any other Roofing or Remodeling needs."

"We've done repairs in the past, and so often you don't make a lot when you try to help someone with such small issues. And when you fix something small on a home, you often assume the responsibility of the shotty work by the builder in that area. And it makes you re-think helping people out on the small jobs. However, this man solidifies my resolve to help them. It is nice to be appreciated. Thank you sir for your review."

"We are bound with how fast or how slow an insurance company responds to our invoicing, and because of the amount of claims coming in both winter and spring, State Farm was moving very slow. Up to this point we have not even been paid entirely for the roof, and we usually only proceed once the roof has been paid in full. However, I moved forward in order to expedite the work and completed his Gutters, siding and fascia. In addition, we've been calling the member for final payment, to no avail. And after giving him every upgrade on his roof, leaving him with the best looking roof on the block, for absolutely no out-of-pocket cost, and to receive this (less than flattering review) instead of final payment, is a little un-nerving."

"Member, I am glad to do a good service for you. And even more proud to give you an architectural roof. It really breaks my heart to have to put a 3-tab shingle on a home, and if it were up to me, I would outlaw them. Take care. -John Sparkman"

"These are hard times, and I pride myself in that I, as well as everyone of my guys, will tell you honestly if you need a new roof, or if it needs to be repaired. We will continue to do so, and we will continue to do repairs (roofing companies that repair roofs are getting more and more scarce). Honesty is our policy. -John Sparkman"

"Thank you so much for going the extra mile for our review. I would gladly work for you again! -John Sparkman"

"THE JOB LASTING 5 DAYS IS FALSE. WE WERE NOT ABLE TO START THE JOB ON TIME AND SO THE HOMEOWNER IS INCLUDING THIS IN HOW LONG IT TOOK TO FINISH THE JOB. MY ROOFING COORDINATOR AT THE TIME DID NOT MAKE IT OUT TO THE JOB IN TIME TO GET THE PLYWOOD ON THE PLANTS AND WAS FIRED FOR THIS SPECIFIC JOB. HOWEVER, PLANTS WERE COVERED ON THIS PROPERTY. NO MATTER HOW MUCH YOU COVER PLANTS AND ITEMS IN THE YARD, THERE WILL ALWAYS BE BROKEN ITEMS. SPARKMAN CONSTRUCTION HAS ALWAYS REPAIRED ANY FIXTURES THAT HAVE BEEN DAMAGED DUE TO ROOFING. WHICH IS, INCIDENTALLY MAJOR RECONSTRUCTION. SPARKMAN CONSTRUCTION DID 500 ROOFS IN 2006, MOST EVERYONE WAS VERY PLEASED AND EASY TO WORK WITH. THIS PERSON WAS SIMPLY NEUROTIC. THERE WILL ALWAYS BE MOMENTS WHEN SOMEONE DROPS THE BALL WHEN DOING SO MUCH WORK IN ONE YEAR. STORM CHASERS CAME INTO THE AREA AND LEFT A LOT OF HOMEOWNERS VERY UNHAPPY.MY COMPANY ON THE OTHER HAND GAVE SPRING HILL WHAT THE BUILDERS DID NOT GIVE THEM, A BETTER ROOF. FURTHERMORE, SPARKMAN CONSTRUCTION DID ALL DAMAGES FROM THE HAIL EVEN THE SMALL REPAIRS, LIKE SCREENS AND POWER WASHING DECKS. ON THE ISSUE OF NAILS, ALL OF MY CREWS CARRY MAGNETS, AND MY ROOFING COORDINATOR CARRIES ONE AS WELL. HOWEVER, IF THIS HOMEOWNER FOUND A NAIL 4 WEEKS LATER, SHE WOULD'VE BLOWN HER STACK. I WARN ALL COMPANIES ABOUT DOING BUSINESS WITH THIS PERSON."

"Thank You for such a nice review. You were very pleasant to work with. By working with the insurance companies numbers, rather than low-ball with a bid, we were able to make sure that your bid was not underbid by the insurance company. If I had to underbid an insurance company on the work, they would be back within a few years picking up wind blown shingles again... Instead, because the member was forthright with me on what the insurance company paid, so I upgraded her roof, and took the stress off of her, completing all damage repairs. Thanks again. Sincerely, John Sparkman"

"Member, I enjoyed being in your employ. You and your family were quite pleasant, and seemed more like friends than clients. It's the personal connection that I enjoy so much about this business. Quite frankly, I think that's why I give such good deals. I care about my homeowner's like they are my own neighbors, like they are my family. Welcome to the "Sparkman Family," and I'm here when you need windows, gutters, or any other home repairs. Thanks member! -John Sparkman"