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Professionals Carpet Cleaning

Founded 2003 • With Angi since June 2006

4.7

(28) Verified Reviews

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Business Details

Phone Number

Address

PO Box 1623

Brentwood, TN 37024

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Description

Our highly trained, uniformed employees will deliver our services on time in an easily identifiable professional carpet systems vehicle. Professional Carpet Systems stands behind everything we do. We pledge that you will be satisfied that our work is completed at the highest professional standards.

Verified Reviews

A few reviews for this pro...
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Lynne H.
5.0
04/15/2015
It went excellent!
Description of Work
They cleaned my carpet, and my carpet was really bad!
Category
carpet cleaners
vanessa C.
5.0
01/23/2013
It went very well. He was on time and very thorough. He was courteous, which I really appreciated. He cleaned up after himself very well. The carpet looked good afterwards.
Description of Work
He cleaned the carpets in 3 rooms and a hallway.
Category
carpet cleaners
Carolyn A.
1.0
07/05/2012
He brought in a leaking dehumidifier and wrecked the carpet in my master bedroom closet. The carpet had to be replaced because of him. The dehumidifier didn't work properly and since it was a rainy weekend it pulled in all of the water in the air and dumped back into my carpet. I called the owner and he came and told me "yea, it's not working right, I will have to take it home and fix it". He didn't even bother to say "I'm sorry". I would not use them again under any circumstances.
Description of Work
I used Professionals Carpet Cleaning to come and clean my carpet after a water leak in my house.
Category
carpet cleaners
Ed M.
5.0
03/21/2012
Great results. I will be scheduling them to come back and do our hardwood floors.
Description of Work
Cleaned all installed carpet and two area carpets. Tim was on time, pleasant and very thorough. He performed the work quickly and efficiently.
Category
carpet cleaners
Jim M.
4.0
07/26/2011
Overall, they were okay. The carpets looked better, but I felt somebody would have done a better job.
Description of Work
I used the services of Professional Carpet Systems for carpet cleaning. I last used them in May 2011.
Category
carpet cleaners
Marie W.
5.0
05/24/2011
Representative was very nice and gave good advice regarding what made sense for me to do from a cost perspective.
Description of Work
Had wool carpet and upholstered sofa and chair cleaned. Representative was very nice and gave good advice regarding what made sense for me to do from a cost perspective.
Category
carpet cleaners
Megan D.
5.0
04/10/2011
John was scheduled to come between 12:00 and 2:00pm. He called at 9:40am, said he was ahead of schedule and asked to come early. I said sure. He arrived around 10:15am. He was very professional and honest. He did a great job and even gave me a price cut since I didn’t need the sides and back cleaned! Great job!
Description of Work
They cleaned our sectional sofa.
Category
upholstery cleaning
Danny S.
5.0
09/02/2010
After 5 years of not having our carpets professionally cleaned and I just had a major spill earlier in the day. I called PROFESSIONAL CARPET SYSTEMS at noon. This was my 3rd call to request an estimate. The owner James said he can send the tech. (John) out this afternoon. John arrived at 2pm, he gave me the best quoits and said he could squeeze me in and start now. Others were booked out 7-14 days before they could come out just to give me an est. Many stains had to be cleaned, now our carpets look almost new – two thumbs up for these fellows! Thank you, Danny S. in Franklin
Description of Work
Clean carpets in 5 rooms, closets , 2 Baths, 1 hallway and 1 set stairs.
Category
carpet cleaners
Jeff B.
5.0
08/26/2010
PCS came out on time and gave me an estimate for cleaning and repairing carpet. Since the estimate was acceptable, we hired them for the job. They showed up on time on the scheduled day and finished on time. The cleaning was exceptional and the repair work impeccable. We will always use PCS for our carpet cleaning needs. In fact, I'll be having them do another whole house cleaning in November.
Description of Work
Cleaned all carpets and stairs. Also repaired two areas that were damaged. Can't even tell where the rapired area is unless you know where to look.
Category
carpet cleaners
MITCHELL C.
5.0
08/18/2010
I was pleasantly surprised. They called in advance to let me know what time they would arrive and they arrived when they said they would. They didn't try to tack on a bunch of extra charges like some (many) carpet cleaners do. They carpets dried fast and looked great. What more could you ask for! The initial price quote was comparable to other companies that I called.
Description of Work
Cleaned carpets throughout the entire house.
Category
carpet cleaners
DONALD R.
5.0
07/14/2010
It was great. They did a fantastic job. They were prompt. They did what they said they would do. They came back later, as part of original contract, to do a basic clean. We were very happy with them.
Description of Work
They cleaned our carpets in three rooms, a hallway and our stairs.
Category
carpet cleaners
SHERIE E.
5.0
07/14/2010
PCS is a great company. I've used them twice. The first time was when I moved into my home in September of 2006. The previous homeowners were smokers, and the technician was able to totally remove the smoke odor from the carpets. The second time was sometime in Spring of 2009 (I think). I had two dogs at the time and the technician thoroughly cleaned the carpets and one of my chairs. The stains were gone from the carpet when he was finished. Both times I used PCS the technician showed up on time, was unobtrusive while working, and was polite and friendly. I would definitely use PCS again.
Description of Work
Carpet cleaning and upholstery cleaning
Category
carpet cleaners, upholstery cleaning
Linda H.
5.0
07/12/2010
It was fine. It was a reasonably priced. They showed up and did the job in a timely and expeditious manner.
Description of Work
I had some out of town relatives coming to visit. We had the rug cleaned.
Category
carpet cleaners
LYNN D.
5.0
07/12/2010
Everything turned out fine. The quality of the cleaning was great. The manner in which the gentlemen handled the work was very professional.
Description of Work
They cleaned our carpet.
Category
carpet cleaners
Daren R.
5.0
07/12/2010
They cleaned a couple carpets at rentals I owned.
Description of Work
They cleaned a couple carpets at rentals I owned.
Category
carpet cleaners
Laura M.
4.0
07/12/2010
It was good. They are personal. I would not use them again after discovering that Professional Carpet Systems comes in with solutions that will eventually ruin the rug.
Description of Work
They cleaned an orietal rug and the standard carpets that we have in our house.
Category
carpet cleaners, oriental rug cleaning
RICHARD S.
5.0
07/12/2010
It was perfect. They were on time. They were honest. They did what they said they were going to do. When they left they cleaned up and left. It doesn’t get any better than that.
Description of Work
They cleaned all of the carpeting in the hours. They spotted it and treated it as well.
Category
carpet cleaners
DON L.
5.0
07/12/2010
We were happy. I had an allergic reaction to the cleaner that they used so they came back and re-cleaned them. It was good. I have no complaints.
Description of Work
They cleaned our carpets.
Category
carpet cleaners
PHYLIS W.
5.0
11/07/2009
Jeff did a great job.. Very fast, curtious and professional. My carpets looked fantastic.
Description of Work
carpet cleaning
Category
carpet cleaners

Service Provider Response

It was an honor to serve you and we look forward to working with you in the future. Thank You!
Linda H.
5.0
09/18/2008
They were very friendly, professional, prompt, and I was very pleased with the results of the steam cleaning.
Description of Work
They steam cleaned the carpet in my home.
Category
carpet cleaners
NANCY R.
4.0
06/12/2007
Arrived at time specified and called first to confirm. Did a very good job of cleaning the carpets. Did not move any of the smaller furniture that could have been moved in the living room like small end tables. I had been told these would be moved. I also was working on a computer, and didn't pay close enough attention.
Description of Work
Pretreated, cleaned and scotchgaurded carpet in three rooms, the hall and stairway.
Category
carpet cleaners
COLLEEN H.
5.0
03/26/2007
We were very pleased with the service. All work was completed as described and on-time.
Description of Work
Carpet cleaning, tile cleaning, hardwood floor cleaning, buff.
Category
carpet cleaners, ceramic tile, floor cleaning
5.0
06/29/2006
Professional Carpet Systems was great, easy to work with, and offered many options. They were flexible and worked around my schedule. Along with cleaning the carpets and furniture, they also moved the furniture for me.
Description of Work
Professional Carpet Systems cleaned our carpets and our furniture.
Category
carpet cleaners
5.0
06/28/2006
Professional Carpet Systems did a great job. My husband thought the carpet was going to need to be replaced, but they came out and got rid of all the stains. I would definitely hire them again.
Description of Work
Professional Carpet Systems cleaned several water damaged, and stained areas of my home carpeting.
Category
carpet cleaners
5.0
06/23/2006
All our dealings with Professional Carpet Systems were very professional. The technician who came to our house was polite and did an excellent job. They showed up on time and got the job done in a timely manner. We are happy with the work that was done.
Description of Work
Professional Carpet Systems cleaned all the carpets in a new, empty home that we will move into soon. This included eight rooms plus hallways, stairways and closets.
Category
carpet cleaners

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    Business Highlights

    Emergency Services OfferedEmergency Services Offered
    Carpet Cleaning
    Upholstery Cleaning
    Oriental Rug Cleaning
    Floor Cleaning and Waxing
    Ceramic Tile
    Water and Smoke Damage
    Hardwood Flooring Sales and Installation
    Bonded
    Insured
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Free Estimates
    Yes
    Eco-Friendly Accreditations
    Yes
    Payment Options
    MasterCard, Check, Visa
    Emergency Service
    Yes
    Warranties
    Satisfaction

    Services Offered

    Cleaning - carpet, upholstery, tile & grout, & hardwood floors, mattresses, automobile, boat, & RVs. Odor removal. Carpet dyeing, repairs, & stretching. Leather & rug cleaning. Bleach spot color repair.

    Services Not Offered

    Ask for details

    Frequently Asked Questions & Answers about Professionals Carpet Cleaning

    How is Professionals Carpet Cleaning overall rated?

    Professionals Carpet Cleaning is currently rated 4.7 overall out of 5.

    What days are Professionals Carpet Cleaning open?

    Professionals Carpet Cleaning is open:

    Sunday: 8:00 AM - 4:00 PM

    Monday: 8:00 AM - 6:00 PM

    Tuesday: 8:00 AM - 6:00 PM

    Wednesday: 8:00 AM - 6:00 PM

    Thursday: 8:00 AM - 6:00 PM

    Friday: 8:00 AM - 6:00 PM

    Saturday: 8:00 AM - 4:00 PM

    What payment options does Professionals Carpet Cleaning provide

    Professionals Carpet Cleaning accepts the following forms of payment: MasterCard, Check, Visa

    Does Professionals Carpet Cleaning offer free estimates?

    Yes, Professionals Carpet Cleaning offers free project estimates.

    Does Professionals Carpet Cleaning offer eco-friendly accreditations?

    Yes, Professionals Carpet Cleaning offers eco-friendly accreditations.

    Does Professionals Carpet Cleaning offer emergency services?

    Yes, Professionals Carpet Cleaning offers emergency services.

    Are warranties offered by Professionals Carpet Cleaning?

    No, Professionals Carpet Cleaning does not offer warranties.

    What services does Professionals Carpet Cleaning offer?

    Professionals Carpet Cleaning offers the following services: Cleaning - carpet, upholstery, tile & grout, & hardwood floors, mattresses, automobile, boat, & RVs. Odor removal. Carpet dyeing, repairs, & stretching. Leather & rug cleaning. Bleach spot color repair.