Gary Force Acura

They are fine, that's why I keep going back to them. I use them all of the time and have used them for several years. The workers are fine and they have good service.

I always use them.

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I did a ton of research before going in and knew exactly what vehicle I wanted and what I was willing to pay for it. The salesman and sales manager played the old "good cop bad cop" routine. They also broke out that oldschool 4 square sales sheet meant only to confuse. Overall I was made to feel unitelligent and insulted. Which is goofy when I'm wanting to drop $50k on a vehicle from them. My opinion? Take your acura business elsewhere.

Gary Force Acura did give me an excellent deal. Their service department and everything, they are wonderful. Everything is doing good. They have always been excellent on their price. Everything is really nice out there. I really trust them because my car is excellent.

|The service manager noticed I was carrying my i-pad without a case and gave me a brand new Acura i-pad case for free. I thought that was very thoughtful and considerate. They gave me a shuttle ride home and offered to pick me up.

We worked with Gary Hansen. He was very attentive and answered all our questions. He was very professional and valued my time. It was the most pleasant car buying experience I have ever had.

It was regular price; I would say it was reasonable. They did what I asked them to do and so I was satisfied. They did not do anything that I did not like. I would use them again.

I took our 2004 MDX in for a total maintenance check up and was told it was in good shape. We drove a new 2013 MDX while our car was being serviced and decided to trade since our 2004 model had 123,000 miles.

I explained to the sales person that I had previously priced my last several cars over the Internet and had purchased them through dealers' Internet Sales departments with no haggling. I made it very clear that we did not want to haggle over price. The salesman assured me we could do business the same way I had done before and he could give me the same pricing as their Internet Sales department.

Unfortunately, things did not turn out that way. After doing my research, via Consumers Reports Internet new car sales report (for $14), and several other free sites, I offered a firm and final price for purchase which was about $7,000 less than his best (and quot;this will show you how serious we areand quot;) price. He said the dealership was making only $500 profit on the deal and they could not go any lower.

After haggling for several days by email, and telling them an out-of-state dealer from whom we previously bought our 2004 Acura would accept our offer, Gary Force Acura finally accepted our offer. However, as we were finishing up the paperwork at the end of the day, I felt they took advantage of us by charging us full retail price for the cargo tray and floor mats as 'additional' items, even though we objected that these were included in the vehicle we test drove and assumed we were purchasing everything at it was originally presented to us. We were also told at the end of the deal that the electronic information interface (Acuralink) did not REALLY have the full or same functionality as the Lexus on-board computer. We asked about this specifically during the Acura test drive and were told, and quot;Oh, yeah; it'll do all the same thingsand quot; -- but it doesn't.

After it was all said and done, we got pretty close to the deal we wanted , but were still disappointed by the salesman's haggling, misrepresentations, and last-minute ('gotcha') extra charges and disclaimers.

I returned later to have the accessories installed which were not in stock at the time of purchase and was told my car would be washed, since the accessories included body side molding and door edge guards. When I picked it up at the end of the day, it had not been washed -- only the spots where the body side molding and door edge guards were applied had been washed. Of course, this oversight (signed off as 'done' by 3 Acura people) only added to the overall disappointment of our experience.

The professionalism, transparency and straightforwardness of the Lexus dealership next door, where we were comparing another SUV with the Acura MDX, was much better than Gary Force Acura. In retrospect, we will most likely buy next time from Lexus or another Acura dealership.

They are the best of all the brands of cars I have had in the past, and I even got a free battery and a free hat.

They are a great dealership. They are good people. I would recommend them highly for any car to buy. We have had outstanding service from them.

The service was great and perfect. I shouldn't have asked for anything more. They even washed the car. They also took my wife to her job and went picked her up. I liked their service and they were professional. I will definitely use their service in the future. We did the same thing with another service provider about a month ago and everything there was A+. They didn't wash the car; but oil change was about $30. They picked me up, took and got me everything.