Angie's List is now Angi. Learn more

Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

A-Pro Home Inspections

Founded 2006 • With Angi since February 2012

1.5

(2) Verified Reviews

Business Details

Phone Number

Address

106 Carriage Ct

Brentwood, TN 37027

Description

A-Pro Home Inspections is a family owned and operated business in Middle Tennessee that offers inspections for home buyers and sellers alike....

Verified Reviews

A few reviews for this pro...
1.0

10/23/2016


Willard R.

It was a case study in deceptive marketing, incompetence, and a total lack of integrity. Matt Hudson of A-Pro Home Inspections (franchise owned by Lex Hudson) conducted a pre-purchase home inspection for us on August 1, 2016. He missed a significant lot drainage issue that became apparent shortly after moving into the house. We had four highly rated (by the Better Business Bureau and Angie's List) remediation companies independently evaluate the problem. They all recommended the same remediation that costs approximately $10,000. They also said that the home inspector should have called out the problem if he was paying attention. In addition to pointing out several puddles of standing water in the crawlspace long after the most recent rain, they provided pictures of stains on the interior crawlspace walls showing evidence of prior water accumulation well above ground level. Matt claims he did not observe any standing water in the crawlspace at the time of his inspection which is disputable, but more importantly is a deflection from not calling out the stains as the remediation firms all said he should have and are a tell-tale sign of problems. When we asked Matt about this on several occasions, the silence has been deafening. We also pointed out to Matt that the A-Pro web-site touts a 500 point inspection with a checklist that includes sections devoted to both lot drainage and crawlspaces. Matt's report did not even mention anything (pass or fail) with respect to lot drainage and the crawlspace section had not mention of the stains (he did however report some drywall stains in the house as evidence of prior water damage but missed these stains in the crawlspace). The business card Matt provided us with our report also had his local franchise web site [*** Link removed ***] which also touts the A-Pro 500 point inspection. When asked why his report did not evaluate lot drainage or mention the crawl space water accumulation stains again the silence was deafening. It is bad enough to make a costly error, but it is unconscionable to not honor one's commitment to make it right and lie in the process. We asked Matt to honor the A-Pro guarantees to (1) "if we pass it, we protect it" and (2) "no further evaluations" required guarantee. After a much delayed response, he came back with an incredible claim that the guarantees were a corporate program that his franchise did not participate in. When I responded that that was never disclosed and more importantly the web site on the business card he provided me touts the guarantees and then even has a quote from the franchise owner, Lex Hudson, that states "In essence 'if we don't report it, we repair it" means you can have absolute confidence in your A-Pro Home Inspector Brentwood TN inspection report." It would cost us more in legal fees to compel the Hudson's of A-Pro to rectify their oversight and honor their guarantees. The only recourse we have now is to hope that the Lugars act with integrity and honor their promises. If they do not choose to do so, we hope they immediately discontinue their deceptive marketing practices backed by hollow promises and do not harm any other consumers. We have reported this incident to the Better Business Bureau and the Tennessee licensing/regulatory authority complete with (1) Matt's inspection report, (2) the A-Pro 500 point inspection list highlighting the lot drainage and crawlspace sections, (3) Photos of the water stains along with quotes from the highly rated (BBB and Angie's List) remediation firms, (4) the A-Pro guarantee language, and (5) screen shots from the Hudson's web site touting the 500 point inspection, the guarantees, and Lex Hudson's hollow promise "if we do not report it, we repair it."

Description of Work
Home Inspection (pre-puchase)

Category home inspection

2.0

03/11/2016


Lisa B.

Be very cautious when dealing with this business. We were on the receiving end of a very costly mistake on the part of this company. Even though the company made a false statement in their inspection report, one which ended up costing us thousands of dollars in unnecessary repairs, they refused to take responsibility and reimburse us for repair costs incurred due to their error. If you wish to deal with a business based on honesty and integrity, we recommend you look elsewhere.

Description of Work
Performed a home inspection on behalf of the buyer's of our home

Category home inspection

Service Provider Response

I appreciate Mrs. [Member Name Removed]'s opinion but we were not hired by her nor did we perform any work for her as she was never our client.

    Other local Pros in your area

    Ervin Home Inspection & Repair

    Home installation and repair. We guarantee your satisfaction and we won’t leave until the job is done right. We pride ourselves on the quality work we provide, while delivering great customer service! Check out our services offered and call or click to schedule a free estimate today.  

    Bonded
    Insured
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Free Estimates
    Yes
    Eco-Friendly Accreditations
    No
    Payment Options
    Check
    Senior Discount
    No
    Warranties
    Yes

    Services Offered

    Home inspections.

    Services Not Offered

    Ask for details

    Frequently Asked Questions & Answers about A-Pro Home Inspections

    How is A-Pro Home Inspections overall rated?

    A-Pro Home Inspections is currently rated 1.5 overall out of 5.

    What days are A-Pro Home Inspections open?

    A-Pro Home Inspections is open:

    Sunday: Closed

    Monday: 7:00 AM - 9:00 PM

    Tuesday: 7:00 AM - 9:00 PM

    Wednesday: 7:00 AM - 9:00 PM

    Thursday: 7:00 AM - 9:00 PM

    Friday: 7:00 AM - 9:00 PM

    Saturday: 7:00 AM - 9:00 PM

    What payment options does A-Pro Home Inspections provide

    A-Pro Home Inspections accepts the following forms of payment: Check

    Does A-Pro Home Inspections offer free estimates?

    Yes, A-Pro Home Inspections offers free project estimates.

    Does A-Pro Home Inspections offer eco-friendly accreditations?

    No, A-Pro Home Inspections does not offer eco-friendly accreditations.

    Does A-Pro Home Inspections offer a senior discount?

    No, A-Pro Home Inspections does not offer a senior discount.

    Are warranties offered by A-Pro Home Inspections?

    Yes, A-Pro Home Inspections offers warranties.

    What services does A-Pro Home Inspections offer?

    A-Pro Home Inspections offers the following services: Home inspections.