
Don Sharp Home Improvements
About us
We've been serving the home improvement needs of the Bartlett & Memphis areas since 1984. We're locally owned & operated, and have an A+ rating with the Better Business Bureau. We’re fully insured & bonded. We are a Tennessee licensed home improvement contract and we have plenty of satisfied customers. Our company offers 8 main installation services roofing, vinyl siding, painting, gutters, windows, rotten wood replacement, patio covers & enclosures, and concrete. We are dedicated to providing our customers with the best service possible. We are going to honest, dependable and thorough on all our jobs. We know our customers deserve the best.. and we will make every effort to provide it to them. That’s our promise to you. Call us, or schedule a free estimate on our website! We will set up an appointment to hear your ideas, assess your needs, and offer suggestions that may save you time & money, while improving the value of your home. Visit donsharphomeimprovements.com to find out more about our business as well as see pictures and videos of our work and satisfied customers.
Business highlights
Services we offer
Roofing, and concrete., energy efficient windows, gutter, interior and exterior painting, patio covers & enclosures, rotten wood replacement, vinyl siding
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
86% | ||
0% | ||
0% | ||
7% | ||
7% |
"[Member Name Removed]... we are so sorry that you weren't pleased with our overall service to you. We completely understand your frustrations with our communication not being as on time as it should have been throughout the process of getting your project completed. We hope you enjoy the new windows. We wish you the best! Don Sharp (owner of the company) called the customer and spoke with her upon reading the review. He asked her if there was anything he could do to make up for the dissatisfaction. The customer said “no”. We at Don Sharp Home Improvements don’t like it when projects don’t go as smooth as we’d like for them to. Unfortunately, in this line of work... mistakes are made and we all fall short at times. Most of the time our jobs go over well in every aspect of them. It was unfortunate that we had a couple of mishaps with this customer. We do strive to do a good job in every aspect of the job. And, if something doesn’t go as planned, Don Sharp will reach out to the customer to see if there is anything he can do to make up for it."
"We either corrected the issues this customer addresses in his review or paid to have the issues corrected by someone else. We expressed our desire to ensure his satisfaction of all work performed before we closed his job. We went back out to address the 1 gutter clip that was accidentally left unsecured. We also reimbursed the customer in full for the amount he had to pay to have another contractor correct the air draft issues he had with the window install which was for a total somewhere between $800-$900. We made this customer's home look brand new. The vinyl siding looks great (no complaints there). The gutters look great as well. We corrected the 1 bracket that was left unsecured. Even the windows look great. No damage occurred to the home due to our work performed. The issue was very little air entering around the windows because proper steps were not taken to seal them up to block all air drafts coming in around the window. However, we paid the customer what it cost him to have this problem solved by another contractor of his choice. We aren't perfect by any means. Overall we do a great job. Our reputation speaks for itself. However, what we can guarantee all of our customers is that we will do everything within reason to correct or compensate for any problems we cause on a job we did. Yes. Unfortunately there was a mix up between us and our bookkeeper on the Home Improvement License renewal which resulted in it lapsing. We have been working on getting it renewed and this process it almost complete."
"We appreciate your business and look forward to working with you again in the future! Thank you for the great review, we appreciate it! Have a great day [Member Name Removed]!"
Licensing
State Contractor License Requirements
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