
Storey Concrete Company
About us
We are concrete specialists that value customer satisfaction above all else. In the 64 years of being in business, we have always held this at the core of our business practices.
Business highlights
Services we offer
& Brick Pavers., Concrete Paving, Foundations, Patios, Pool Decks, Residential & Commercial Concrete - Driveway Replacements & Additions, Sidewalks
Amenities
Free Estimates
Yes
| Number of Stars | Image of Distribution | Number of Ratings | 
|---|---|---|
| 91% | ||
| 4% | ||
| 4% | ||
| 2% | ||
| 0% | 
"Thanks so much for your review! I've really enjoyed both projects we've done for you. You guys are so easy to work with...it makes our job run that much smoother. You've done some really cool stuff to that house and I can't wait for the next project!"
"Dear Customer, thank you so much for the kind words! I hope you're enjoying that new driveway!"
"Thank you for the kind words. We really enjoyed working for you! Enjoy the new driveway. Thx, Chris Storey"
"Dear Customer, Thank you for the positive review and we certainly appreciate your business! I hope you enjoy the new driveway apron. Chris Storey"
Removed all the existing driveway including old retaining wall and installed new retaining wall and new dirveway . Chris was excellent to deal with , very professional and responsive to all my concerns . I had a section of sidewalk that was high and could cause you to trip and they even replaced that at no additional charge . I would recomend them to anyone who needs driveway work . The new dirve is perfect in apperance , workmanship and the finished product adds to the overall apperance of our home .
Thanks to Chris for the great job .
I would HIGHLY recommend Storey Concrete.
"I completely and utterly disagree with this review. Quite frankly, I'm astounded by it. I need to emphasize that the customer got a FLAWLESS driveway addition at about a 75% discount. There wasn't one thing wrong with the finished product. The customer purchased a Big Deal which included 100 square feet for $699.00. The driveway addition was around 250 - 260 square feet and based on my notes, there was an additional $1,100.00 owed upon completion of the project. She disputed the bill saying that we only agreed on an additional $699 upon completion. I made the mistake and didn't get a signed contract so it's possible there was a misunderstanding on the front end. I'm a firm believer in the "customer is always right" so I adjusted the final bill to reflect this amount. Customer satisfaction always comes before your profit margin. The former has a direct result on the latter. Once I changed the invoice to reflect the reduced amount, the customer still disputed it and hasn't paid the final invoice to this day. So this was the main issue with this project. The second issue was a freebie I offered when we first met. The paid portion of the project was the driveway addition, but there was one section of her existing driveway that had settled around 3"-4" (inches). I told her we would take a look at it and attempt to fix it while we were there working on the driveway addition. Once we got on site, we noticed that we simply could not jack up the section of driveway without damaging the section so we did not do it. When the customer got her final invoice she said that we were supposed to jack it up and if it broke the section, then we were supposed to replace it at our expense. What it boils down to is the customer received about $3,000.00 worth of concrete work for $700.00 and still decided to file a negative complaint on Angie's List. We've been in business for many, many years and we know that you can't satisfy every singe customer. It just comes with the territory, but I am shocked by this review considering the great quality she received and the basement price she paid. I respect her as a customer but disagree with her review. Regards, Chris Storey - Owner"
Yes, his price was at the top of the bid list (10 bids), but he is fully
insured and will provide a list of clients so you can actually see his work. He
responded to all phone calls and e-mails in a timely manner, and was present
on the day of the pour to assure quality control.
If you want your concrete done correctly and in a timely manner by a competent fully-insured
contractor (I will not let an uninsured contractor on my property), do not hesitate
to use Storey Concrete.
A little more than I wanted to pay, but you get what you pay for.
Nicer surface than I expected.
Will spend a lot of time grilling and enjoying the backyard on the new patio.
Licensing
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