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Signature Appliance
Fridge, Freezer or Ice Maker Repair or Service, Appliance (Smaller Size) Installation and Replacement, Appliance (Major Gas Appliance) Installation and Replacement,
About us
Signature Appliance is a family-owned local business that's best known for their integrity and superior workmanship. We not only service all your appliance repair needs, we also offer budget-friendly replacement options on refurbished units! *What's our process?... Once we get some info from you and confirm your initial appointment, our technicians travel to your home and diagnose the unit having issues. A quote for repair will either be provided while tech is onsite or, you will be contacted with an estimate within 1 to 2 business days. *Cost expectations?... If you decide to move forward with the repair, the service call is free. If you decide against it, you are expected to pay a fee of $85 + tax while tech is onsite or by mail/ via phone if given quote at a later date. We accept cash, check and card. *What you need to know?... All parts installed have a 2 year warranty with a 30 day guarantee on install labor. All invoices must be paid within 30 days of service.
Business highlights
Se habla espanol
Emergency services offered
23 years of experience
Services we offer
Appliance Install, Appliance Repair
Amenities
Emergency Services
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.3109 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 65% | ||
| 6% | ||
| 3% | ||
| 4% | ||
| 8% |
Filter reviews by service
Showing 1-25 of 109 reviews
Willie J.
Sep 2023
Fridge, Freezer or Ice Maker Repair or Service
I was stolen and my refrigerator was not fixed.
Jacqueline S.
Aug 2023
Fridge, Freezer or Ice Maker Repair or Service
The technician came out and said my dryer timer was out and it was going to cost me $475 to repair. So I purchased a new one. Only to bring it home and the exact same issue was happening to the new as the old one. So I had an electrician and my power outlet was damaged. I called the company and advised them that Thomas lied about my dryer. The person on the phone started yelling at me saying their teachers are not liars. He stayed in my house for an hour doing absolutely nothing. I took the new one back and I am currently using the one. He said is going to cost me $475. All he had to say was that he could not figure it out.
Pamela M.
Jul 2023
Fridge, Freezer or Ice Maker Repair or Service
very diligent prompted and very good at their work i am very satisfied
Amy S.
Jul 2023
Fridge, Freezer or Ice Maker Repair or Service
They charged me $95 dollars for a diagnosis that I already gave them and them quoted me a ridiculous price for the repair.
James K.
Dec 2022
Fridge, Freezer or Ice Maker Repair or Service
they do good work
Brenda D.
Aug 2022
Fridge, Freezer or Ice Maker Repair or Service
overcharge, for one 20 dollar coupon they charge $337 for 15 minutes to fix it.
Response from Signature Appliance
"Hi Brenda, I am sorry that you feel this way about our quality of service. As far as we can tell from your comments the work was done to your satisfaction you just don't agree with the price. Our pricing comes from the appliance blue book price guide. It's a guide for all appliance repair companies follow, this prevents price gouging. It is our policy to inform the customer of the cost of the repair and get YOUR approval before any work is done. This usually prevent this kind of a situation. I truly am sorry that you feel this way. Thank you for the review"
Brian H.
Jun 2022
Fridge, Freezer or Ice Maker Repair or Service
Repaired fan in seven year old GE fridge. Signature was quick to get back to me which is great these days. Junior came out and knew the issue right away, part was ordered and replaced a week later by Larry. Two year warranty on part. I will use them again if I have another appliance repair need.
Response from Signature Appliance
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Steve C.
May 2022
Fridge, Freezer or Ice Maker Repair or Service
Polite and helpful. They responded to my request within a day.
Response from Signature Appliance
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Lucretia D.
Jan 2022
Fridge, Freezer or Ice Maker Repair or Service
The business did a great jobâ ¦..appliance working great. The technician was very polite and efficient, ordered a partâ ¦ came back a second time to replace part.. Would definitely use them again,.
Response from Signature Appliance
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James L.
Nov 2021
Fridge, Freezer or Ice Maker Repair or Service
Very nice tech.
Response from Signature Appliance
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Schaunelle P.
Nov 2021
Fridge, Freezer or Ice Maker Repair or Service
Quick
Response from Signature Appliance
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David S.
Sep 2021
Fridge, Freezer or Ice Maker Repair or Service
The serviceman came to help us even though it was his day off. His explanations were very helpful in guiding our decision about what to do with a broken refrigerator.
Response from Signature Appliance
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Robert F.
Jul 2021
Fridge, Freezer or Ice Maker Repair or Service
Quick and correct diagnosis and went to work immediately. Fixed the problem. Will use this service again.
Response from Signature Appliance
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Carl W.
Jul 2021
Fridge, Freezer or Ice Maker Repair or Service
Service tech knowledgeable and courteous.
Response from Signature Appliance
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MICKEY P.
Jul 2021
Fridge, Freezer or Ice Maker Repair or Service
Made the wrong diagnosis we sold the dryer said was the board on dryer it was not it was the motor would like refund on service call
Response from Signature Appliance
"Hi Mickey, we provide a 30-day guarantee on our diagnosis. We would have worked with you if you would have called us. We try to provide the best Appliance repair service that we can, unfortunately our technicians do make mistakes, but we need a chance to rectify them. If you never inform us know we can't fix the problem. But thanks for the review anyway."
Chuck D.
Jun 2021
Fridge, Freezer or Ice Maker Repair or Service
My problem with my Samsung refrigerator was typical with all Samsung refrigerators: they start with CHEAP parts and the replacement parts are EXPENSIVE. Signature knew exactly how to fix it. Ordered the part twice (the first time the incorrect part was shipped by Samsung), but replaced it quickly. Appointment time was followed on text and email.
Response from Signature Appliance
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Rhonda P.
Jun 2021
Fridge, Freezer or Ice Maker Repair or Service
Came on time for the appointment and found the problem quickly! Did a great a great job!
Lynda H.
Jan 2021
Fridge, Freezer or Ice Maker Repair or Service
Tech was professional and knowledgeable. I was also very satisfied with cost. I would use again.
Manoo B.
Jan 2021
Fridge, Freezer or Ice Maker Repair or Service
Excellent service. Knowledgeable and pleasant. Thorough professional work
Willie M.
Feb 2020
Fridge, Freezer or Ice Maker Repair or Service
They did a very good job.
Response from Signature Appliance
"Thank you for using Signature Appliance!"
Ed R.
Dec 2019
Fridge, Freezer or Ice Maker Repair or Service
Great folks to work with.
Response from Signature Appliance
"Thank you for using Signature Appliance!"
Billie L.
Nov 2019
Fridge, Freezer or Ice Maker Repair or Service
Very knowledgeable and reasonable. A very nice young man.
Response from Signature Appliance
"Thank you for using Signature Appliance!"
Rachelle S.
Nov 2019
Fridge, Freezer or Ice Maker Repair or Service
Javier was amazing, professional, and fast.
Response from Signature Appliance
"Thank you for using Signature Appliance. We hope to do business with you again."
Latisha E.
Oct 2019
Fridge, Freezer or Ice Maker Repair or Service
Response from Signature Appliance
"We are sorry you had a bad experience with us. If there is any way we can fix this please email me at applianceXXXX and I will fix this."
Deborah M.
Aug 2019
Fridge, Freezer or Ice Maker Repair or Service
Very professional and timely. We'll definitely call them again.
Response from Signature Appliance
"Thank you for using Signature Appliance for your appliance repairs. It was a pleasure business with you."
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Signature Appliance is currently rated 4.3 overall out of 5.
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: Closed
Sunday: Closed
Signature Appliance accepts the following forms of payment: CreditCard
No, Signature Appliance does not offer free project estimates.
No, Signature Appliance does not offer eco-friendly accreditations.
No, Signature Appliance does not offer a senior discount.
Yes, Signature Appliance offers emergency services.
Yes, Signature Appliance offers warranties.