BM Pro

The movers themselves were on time, friendly, and professional, and are the reason the company is receiving 2 stars instead of 1. I booked BM Pro to move my mother and set up her new bed. I asked about the bed when I requested a quote and specified that it was new in a box. I also noted that we needed the bed installed on the service request form I submitted on their website. Once the truck was unloaded, the movers called their supervisor about the bed. I received a text stating that there was an additional fee of $70 for a new bed installation. I told them to go ahead and install the bed, but that I was frustrated the fee hadn't been mentioned in the quote. Then they ended up leaving and not installing the bed at all. My mother's Parkinson's-related anxiety was already sky-high and they made an already immensely stressful day so much worse. When I pointed out their massive customer service failure, they told me they had tried to contact me many times, which was patently false.

Perfect work, excellent service. Very helpful crew, went above and beyond.

Excellent job, I would definitely hire Bmpro again

Excellent service at a great price! recommended 100% Very good job!