They have always given correct quotes and have had the vehicles done when promised. If other problems are found they have always called and given an estimate and if the work needed to be done or if it could wait. Both of my sons also use Team for there bigger jobs such as new shocks on e one of the cars. they were under estimate and done on time.

I called and explained the problem on a Friday. I dropped off the car on a Sunday, left for a vacation and picked up the car the next Friday. Team contacted us by phone with an estimate. After giving the go-ahead they made the repairs and called us to let us know it was finished. They kept our car until we returned to get it on Friday.

Dropped the car off on a Sunday. Left the keys in a drop box with a provided envelope to leave information. They called back with an estimate on Monday. After I approved their estimate they ordered the part and finished on Tuesday.

My car quit running. A friend of mine said this place did good work, and it was very close to the extended stay motel where I lived during my work week. They were able to get me in quickly, so I decided to try it. The estimate they gave me on the phone was $621.00. They said it would cost that much because they had to lower the fuel tank to get at the fuel pump, which they determined was bad. They said the job would be a lot more expensive if I took it to the Ford dealer. (I later called Ford, and they said they would charge $629.00 for replacing a fuel pump, that included labor costs). I had Team fix it. They had it ready earlier than they said, although they did not tell me this. I saw it outside of the shop when I returned from work, so I showed up when they opened at 7:00AM. The guy at Team said someone stayed late to get it done, but now I believe they got it done more quickly because they didn't lower the fuel tank. At some point, I crawled under my car to look at the fuel tank area.
The access plate for the fuel pump on my car is on the front of the fuel tank, and it looks like it could have been taken out without dropping the fuel tank. There is evidence of fuel pump having been changed (paint and undercoating scraped off of the bolts and around the plate). But there is no evidence of the fuel tank having been loosened or lowered resulting in someone staying late to get it done and charging all the extra labor (the straps holding the fuel tank up have intact factory undercoating all over it).
About a week later, my check engine light came on, so I took it to my regular mechanic in Sioux City. He said the code came up as and quot;fuel pump drawing too much current.and quot; So I took it back to Team Automotive and had them check it again. It turned out that the code for the fuel pump must not have been cleared out, because Team said it the code came up as a transmission problem. Team did not charge me for the service code check. My mechanic in Sioux City rechecked it and confirmed that it was a transmission code. My issue is that Team said that the labor price was high because of the time it would take to lower the fuel tank.
In short, I believe Team Automotive got my car in quickly, got it running, but weren't completely honest in the work that they did.