I could not have been more pleased with Save Haven. They staff was sweet, and completely understood my anxiety about leaving my two shih Tzu's in their hands. One of my boys is almost 10 years old, the other just turned 4. I had never left my dogs with anyone, stranger or family before, and I was extremely upset about having to do so. But the staff immediately comforted me, and took time with me to make sure I was ok before I left. During the day, they posted pictures of my boys on Facebook, so that I could check in, and accepted a call from me during the day. When I returned the following morning to pick my boys up, they were tired, but happy. They were less anxious over their stay here than when I leave them with the groomer for a few hours! I would highly recommend them to anyone, and am grateful for places like this and the services they rendered.

Very good with my pets. Will definitely use again.

Friendly service, it is obvious they love what they do, will use again if needed.

unknown

Ii tried to schedule the required temperament test for my dog over the weekend, because I work during the week, so my dog could attend daycare on Monday. Jodi answered the phone and wasn't very helpful, a little rude, and extremely short with me. They require a 4 hour temperament test and they closed early on Saturday and did not have daycare on Sunday. I understand that the policy is the policy, but she offered no alternative or even suggested that we schedule another day when they could accommodate me. I'm new to the area and have been really impressed with the courtesy and personal care I've received from various business, until now unfortunately.

unknown

Safe Haven Pet Resort is excellent in taking care of our dog. Our dog is always excited to go there to doggie day care and has a lot of fun with the staff and other dogs.

Upon drop off the front area is a bit smelly but hey it was the afternoon and it is for pets. The gal did not go over the paperwork with us. They assured us they would do a personality assessment before putting him with other dogs. Ours is a medium size and he gets a little intimidated by larger dogs. Upon return the girl at the front desk was in a foul disposition. She didn't tell us how our dog did but just demanded payment. No problem but she left the back door where the dogs are held open. There was a lady screaming at the dogs to shut up. It was not once or twice. Constant screaming at them. The gal at the front desk was having difficulty finding our dog and his things. she could not remember where they put him. When he got into the car he just cowered and faced away from us. He has not eaten in two days and had diarrhea when he got home. I went to pet him and he not only cowered but lifted his hind leg in submission to me. I do not know what they did to him but my friend left her dog there and he drank three bowls of water when he got home and has diarrhea as well. We have another meet this weekend to attend and we will not be giving them another dime. They have a nice website, but their service is substandard.

My dog goes to daycare with them everyday. We couldn't be happier with the friendly, kind staff. Our doggy is a very happy girl getting to play with everyone everyday--- sure beats staying at home (and making a disaster of the house) while her mommy and daddy go to work! Safe Haven allows us to have peace of mind and know our dog is having a blast and getting some good exercise in. She also gets a treat everyday when leaving. Very cool practice. On Facebook they post daily photos---- our old out of state daycare did the same but comparatively Safe Haven posts hundreds more photos!

Sam was on time and finished the job quickly. She is very pleasant and did great job.

Dropping your precious pets off to another person to care for is difficult. My pets are like my kids.
Safe Haven employees are caring and professional, very interactive and responsive.

Excellent service all around. I continue to use their services.

The staff is great with my dog. Very caring. The staff always tries to meet my dogs needs and mine.

My dog has gone to Safe Haven

They are passionate and very good with the pets. They play with them, exercise them and the animals are free to roam around. They were great. You get back a very "tired" lab and that's what we were looking for!