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Master Tailor & Alterations

Home and Garage Organization, Alterations/Sewing/Decorating, Closet Service,

About us

Business highlights

Emergency services offered
42 years of experience

Amenities

Emergency Services

Yes

Reviews
3.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
100%
2
0%
1
0%

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Showing 1-1 of 1 reviews
Vera K.
May 2014
3.0
Home and Garage Organization
$64
The dress straps were altered as requested and the seam was repaired.  The workmanship looked good.  However, the missing button was replaced with a completely unmatched button.  Val (owner & tailor) told me (repeatedly) that she does "exquisite work" and didn't have time to go searching for a matching button.  She said no one would notice it.  Since she charged $10 for just the work related to the button, it seemed reasonable to me to expect at least a similar-appearing button.  A smooth, pearly white shank button (thread not visible) was replaced with a beige, 4-holed flat button with visible thread.  
She simply could have told me from the start that she preferred not to work on buttons.  I could have done that portion myself.  She had my garments for over 2 weeks, and charged an extra $11 over her initial quote.  She was not willing to replace the button with a matched button.  
Perhaps this sounds trivial, but I hired her to do custom alterations, which she agreed to do when I dropped off the garments.  It was Val's attitude and lousy customer service that was most troubling.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

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FAQ

Master Tailor & Alterations is currently rated 3.0 overall out of 5.

Tuesday: 2:00 PM - 6:00 PM Wednesday: 2:00 PM - 6:00 PM Thursday: 2:00 PM - 6:00 PM Friday: 2:00 PM - 6:00 PM Saturday: 2:00 PM - 6:00 PM

No, Master Tailor & Alterations does not offer free project estimates.

No, Master Tailor & Alterations does not offer eco-friendly accreditations.

No, Master Tailor & Alterations does not offer a senior discount.

Yes, Master Tailor & Alterations offers emergency services.

No, Master Tailor & Alterations does not offer warranties.