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Master Tailor & Alterations
Home and Garage Organization, Alterations/Sewing/Decorating, Closet Service,
About us
Business highlights
Emergency services offered
42 years of experience
Amenities
Emergency Services
Yes
Reviews
3.01 Reviews
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Showing 1-1 of 1 reviews
Vera K.
May 2014
Home and Garage Organization
The dress straps were altered as requested and the seam was repaired. The workmanship looked good. However, the missing button was replaced with a completely unmatched button. Val (owner & tailor) told me (repeatedly) that she does "exquisite work" and didn't have time to go searching for a matching button. She said no one would notice it. Since she charged $10 for just the work related to the button, it seemed reasonable to me to expect at least a similar-appearing button. A smooth, pearly white shank button (thread not visible) was replaced with a beige, 4-holed flat button with visible thread.
She simply could have told me from the start that she preferred not to work on buttons. I could have done that portion myself. She had my garments for over 2 weeks, and charged an extra $11 over her initial quote. She was not willing to replace the button with a matched button.
Perhaps this sounds trivial, but I hired her to do custom alterations, which she agreed to do when I dropped off the garments. It was Val's attitude and lousy customer service that was most troubling.
She simply could have told me from the start that she preferred not to work on buttons. I could have done that portion myself. She had my garments for over 2 weeks, and charged an extra $11 over her initial quote. She was not willing to replace the button with a matched button.
Perhaps this sounds trivial, but I hired her to do custom alterations, which she agreed to do when I dropped off the garments. It was Val's attitude and lousy customer service that was most troubling.
Licensing
State Contractor License Requirements
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FAQ
Master Tailor & Alterations is currently rated 3.0 overall out of 5.
Tuesday: 2:00 PM - 6:00 PM
Wednesday: 2:00 PM - 6:00 PM
Thursday: 2:00 PM - 6:00 PM
Friday: 2:00 PM - 6:00 PM
Saturday: 2:00 PM - 6:00 PM
No, Master Tailor & Alterations does not offer free project estimates.
No, Master Tailor & Alterations does not offer eco-friendly accreditations.
No, Master Tailor & Alterations does not offer a senior discount.
Yes, Master Tailor & Alterations offers emergency services.
No, Master Tailor & Alterations does not offer warranties.