Find top-rated Pros in your area
Enter a zip code and get matched to businesses near you.
Geo Icon
Default business cover photo

James Air

4.6(
64
)
Thermostat Service, Heat Pump Installation and Replacement, Heat Pump Repair or Service,

About us

James Air is the only company to rely on for quality heating & air conditioning replacement and repair services in the Black Hills area! James Air located in Rapid City and servicing all of the Black Hills region. We are available 24 hours a day, 7 days a week, to assist you with any problem that may arise. Scheduling an appointment with James Air means your getting a licensed, expert technician at your convenience. Our technicians strive to meet the needs of customers in every capacity. You can rest assured our friendly and knowledgeable technicians will take care of you and your needs! Please call us today for all of your HVAC needs!

Business highlights

Emergency services offered
37 years of experience

Services we offer

Central A/C - Install, Replace, or Repair, Duct Cleaning/ Dryer Vent Cleaning, Ductless Mini-Split Systems, Gas/Electric Furnace: Install and Repair, Heat Pump - Install, Replace, or Repair

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.664 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
20%
3
5%
2
0%
1
0%
Write a review

Filter reviews by service

Showing 1-25 of 64 reviews
Kelly T.
Jun 2025
5.0
Gas Heating and Furnace Service
Very professional.
Sheila A.
Dec 2022
5.0
Gas Furnace / Forced Air Heating System Repair Service
Yes, I recommend this pro
$677
Very friendly and listen to me
Colleen P.
Mar 2021
5.0
Gas Furnace / Forced Air Heating System Repair Service
Yes, I recommend this pro
$422
the service technician arrived sooner than projected during polar vortex when furnace wouldn't relight. It was such a Blessing that he was able to. Extreme Sub-Zero temps & every hour was potentially problematic for our water pipes.
Gary H.
Feb 2021
5.0
Gas Furnace / Forced Air Heating System Repair Service
Yes, I recommend this pro
Update: Mr. James and his helper Carson spent five hours troubleshooting a problem and ultimately fixed the problem. My wife and I are pleased.
Philip E.
Dec 2020
5.0
Gas Furnace / Forced Air Heating System Repair Service
Yes, I recommend this pro
$95
on time, and helpful
Joanne H.
Jun 2020
5.0
Air Ducts & Vents - Clean
Yes, I recommend this pro
They were great and wonderful.I was really happy.
Lorna C.
May 2020
5.0
Yes, I recommend this pro
Stuart O.
Apr 2020
5.0
Gas Furnace / Forced Air Heating System Repair Service
Yes, I recommend this pro
Very professional and quick service. I am going to use them to look at my central air in May as well.
Jory W.
Feb 2020
3.5
Gas Furnace / Forced Air Heating System Repair Service
Yes, I recommend this pro
no comment provided
Nina D.
Feb 2020
5.0
Gas Furnace / Forced Air Heating System Repair Service
Yes, I recommend this pro
Very friendly and knowledgeable
Dale H.
Jan 2020
4.0
Gas Furnace / Forced Air Heating System Repair Service
Yes, I recommend this pro
$244
Explained my system in understandable fashion and answered all my questions. Quick, would use again.
Leslie P.
Jan 2020
4.5
Gas Furnace / Forced Air Heating System Repair Service
Yes, I recommend this pro
$238
Knowledgeable and quick.
Kathy D.
Dec 2019
5.0
Air Ducts & Vents - Clean
Yes, I recommend this pro
Excellent service
Dwayne M.
Oct 2019
5.0
Air Ducts & Vents - Clean
Yes, I recommend this pro
$268
The tech was very nice,price was less,than what was quoted,would use again
Marlin K.
Sep 2019
5.0
Gas Furnace / Forced Air Heating System Repair Service
Yes, I recommend this pro
very helpful when I asked questions and explained the prosses so I understood what to expect.
Barbara E.
Jul 2019
5.0
Yes, I recommend this pro
Contacted me with 5 mins of my internet request. Appt booked for next day!
Timothy A.
Jul 2019
5.0
Yes, I recommend this pro
I loved the fact that they said they'd be at my home between 8:30@9:00 and arrived at8:28. One thing that I do not like when they say between 8:30@5:00 and they show up at 3:00 so for this fact alone it was well worth it to me have things to do myself. Totally happy gave a complete run down and advice for a few things to watch out for
Doug I.
Feb 2019
4.5
Gas Furnace / Forced Air Heating System Repair Service
Yes, I recommend this pro
$340
The phone was answered even after normal business hours. My furnace repair was scheduled for first thing in the morning. The technician showed up on time and was was able to take the time to properly discover the issue. They charge based on different categories of repair. It could cost you less if you were billed on a time and materials basis. It could also cost you a lot more. But you know up front what a particular category of repair will cost. In my case it took 2 days to get the part (30 year old furnace) but only 10 minutes to install. I would hire again.
Chris R.
Jan 2019
4.5
Air Ducts & Vents - Clean
Yes, I recommend this pro
One of the days they came late but the work was great!
Edward G.
Nov 2018
5.0
Gas Furnace / Forced Air Heating System Repair Service
Yes, I recommend this pro
Joe M.
Aug 2018
5.0
Yes, I recommend this pro
Very knowledgeable and professional. I would definitely hire them again.
Mike B.
Jun 2018
3.5
Air Ducts & Vents - Clean
Yes, I recommend this pro
(No Comments Provided)
Paul S.
Mar 2018
3.5
Air Ducts & Vents - Clean
Yes, I recommend this pro
$330
They need to let one know that they can't get their cleaning equipment in all ducts.
Caroline S.
Feb 2018
5.0
Gas Furnace / Forced Air Heating System Repair Service
Yes, I recommend this pro
$2,775
Highly satisfied with our experience! Just excellent!
Jack Y.
Feb 2018
3.0
Gas Furnace / Forced Air Heating System Repair Service
Furnace fan had problem, service people reasonably charged $89 and find that the fan capacitor was the problem. Told me that additional $110 to replace the capacitor, I had no other ways but agreed to let them to fix it since it was very cold outside and told them that this price is not fair. A capacitor is worth less than $10 and it took no more than 15 minutes to replace it and I was charged for $100 for labor. If This is not price gouging what do you think is?!
Showing 1-25 of 64

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

James Air is currently rated 4.6 overall out of 5.

Monday: Open All Day Tuesday: Open All Day Wednesday: Open All Day Thursday: Open All Day Friday: Open All Day Saturday: Open All Day Sunday: Open All Day

James Air accepts the following forms of payment: CreditCard

Yes, James Air offers free project estimates.

No, James Air does not offer eco-friendly accreditations.

No, James Air does not offer a senior discount.

Yes, James Air offers emergency services.

No, James Air does not offer warranties.