Breen & Associates is a Professional Home Inspection Service Company. Including, but not limited to, Radon Testing, Water Tests, Infrared Thermal Imaging, Pest Inspection and all things involving a Full Service General Home Inspection. Over 85 years of family experience in the home inspection business. Over 13 years experience in residential home construction.
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"[Member's name removed]- I'm sorry this happened to you, but I would have appreciated you contacting us prior to posting on Angies List. Before trying to degraded an A+ reputation I could have offered to try and help, see exactly what you are referring to, or at the very least explain the report we provided. We have worked hard on our integrity and quality of inspections and are proud of our customer satisfaction - here and elsewhere. I still stand by our report and this type of response I believe is unwarranted. I have many photographs of your roofing surface and I'm at a loss at what you are referring to as such poor quality of installation. The "expert" that you are referencing has not accurately conveyed the correlation between the leak you incurred and any abnormalities in installation. Is it possible that between the time we inspected and the two months since - that the crack in the pipe flashing developed? The installation is not at the level you are painting. We do NOT deserve such a response. As for the leaking around the windows - I had a long conversation with your husband about the missing window wells and the poor drainage on all foundation perimeters. This is also outlined clearly in the report. I specifically told your husband that all the rock ground cover needed to be pulled away from the foundation and the slope underneath needed to be repaired to create positive drainage. Moisture was draining towards your foundation and around the window wells. Seals around window wells fail so that is no protection from leaking into the lower level. Window well covers need to be in place and the drainage needs to be flowing way from the foundation. With both those factors in play there would be no need to have any seals - they fail and are not reliable. I see it all time and is not something I promote as a solution. Again - I'm sorry this happened to you, but this posting is not deserved. Patrick Breen"
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