BOB'S AUTO SERVICE

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As always after the appointment was made everything went smoothly. Never have I made an appointment that didn't go as planned. You know up front the cost and what they will do. They call if any adjustments need to be made. They are always friendly and helpful. I have recommended them to others many times.

with I have contacts with the local Community College Auto department and
asked them for a recommendation on where to get my car worked on. Two
of the instructor's recommended Bob's. I have used them twice, once on
a minor electrical issue, and this time on what ended up as an
Alternator Replacement. The first time they really didn't have much
they could charge so we handshake agreed on $10 and I gave them $20.
Lets face it any job takes 30 min and $20 for any proficient
technician's help is cheap.
With the Alternator I was impressed
because when I called for an update they had not been able to recreate
the problem and admitted that until they could they were unable to
diagnose what the root problem was. As an Engineer I appreciated that
they were not going to just start throwing parts in to try to fix the
problem without having a reasonable expectation it was the problem. I
filled them in with more information on the conditions that normally
caused the problem (rough roads) and later found out they were able to
cause the problem and ascertain the cause (alternator beginning to
fail).
I value honesty and integrity more than saving a couple
of bucks. From my first contact on an minor electrical issue to this
one on a higher expense issue I have just gotten the and quot;feelingand quot; that I
can trust these guys and that they will do their best to help out. The
secondary fact that they have been successful and the final support
that other people I trust (not associated with them) recommend them all
adds up to an A+ rating in my book.

They towed my car while I was at work, and fixed it. It just needed a changed battery, but as far as I knew it was just not turning over. They've done lots of work for me, and as a single young woman it's nice to know I can trust them not to overcharge me or tell me I need work done that I don't. They've even told me things along the lines of "well you could stand to have [car part] replaced, but if you can't afford that right now you'll be alright for another couple months." Always great service, and honesty. Sometimes they get a little backed up because they're a smaller shop, but it's worth the wait for good service and quality you can trust!

I'm from southern CA and have never had to worry about winter car related conditions. Locals referred me to Bob's and I was very happy. I needed them to change the oil, check to make sure my car was ready to get frozen and still run and come through the winter; general pre-winter check as I was taking a road trip and was going through Wyoming (turned out to be a blizzard).They did what I asked, gave me information, had VERY reasonable prices and gave me no bull. I especially appreciate honesty from car shops and these guys are great. The place was hopping with locals and that's always a good sign when you move to a new place.

Wonderful place to go if you need auto care. They tell the truth about what you NEED and what can wait! As a 24 year old woman who knows nothing about cars, I appreciated their honesty. They do get a little backed up with appointments, so call ahead to schedule as soon as you know you need something done. Took me about 2 weeks to get in.

See above.