Action Mechanical Inc
About us
Mail address: PO box 880 Rapid City SD 57709-0880. Additional ph: (605) 721-8029. Additional email: [email protected].
Business highlights
Services we offer
& residential., Sales & service of plumbing, air conditioning for commercial, heating, industrial, sheet metal
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 72% | ||
| 10% | ||
| 3% | ||
| 0% | ||
| 15% |
The work was done in under an hour and were polite and responsive to our needs.
I called Action Mechanical to install a new gas stove I purchased for my rental property in Rapid City. The technician came out on time, looked at the job and quoted a price. After the gas was shut off by the gas company, the technician came out again, did the job and charged my credit card LESS than what he had quoted me on the day he initially looked at the job.
I didn't even have to be at the house. I didn't have to lift a finger.
I will certainly call Action Mechanical again if the need arises.
In an emergency, we might call again on Action Mechanical as they are extremely responsive, but in a non-emergency situation with a bigger time window for work to be performed, we will be looking for someone else with more affordable prices.
1. Owner visited my home (50 miles one way from the business) and gave me bid on installing the ductless HVAC LG air conditioner/heat pump system.
2. Promptly emailed me (as a document) the bid.
3. Excellent communication between Action Mechanical and myself before the installation date.
4. Set up installation date to coincide with the electrician's visit (to wire for the installation).
5. Arrived on the scheduled date and time.
6. The two installers were very courteous and professional. They explained what they were doing and after finished they explained how to work the unit (even though I did not buy the unit from Action Mechanical).
7. Installation was practically seamless though they had to call another technician to come to my home to finish testing the outside condenser unit because original installers did not have a special fitting to use on my LG HVAC unit (which they do not sell). This other technician also traveled 50 miles one way to complete the job. All were very courteous and professional.
8. I highly recommend this company for any and all plumbing, HVAC, and other installations.
9. Great experience and reasonable pricing for the work done.
He was courteous, explained things and was honest and up-front!
He then presented me with a bill encompassing the time between when he left to come to my house - including getting gas on the way - AND going to the hardware store and back because his truck wasn't stocked with the supplies he needed. I questioned the billing at the time but he said that's the way he's required to bill, and that he was required to collect payment on the spot.
I paid him at the time and spoke to Action's office a day or two later by phone. I was told the general manager would call me to discuss my concerns, which never happened.
Licensing
State Contractor License Requirements
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