THE REAL GUTTER PROTECTOR

Improved Outlook has been a family owned and operated business for 30 years. Most of this time was in WI and in NY, but we have now relocated to Charlotte, and we bring our reputation and experience with us. We specialize in window cleaning, pressure-washing, gutter cleaning, and chandelier cleaning. As the business owner, I also do the work myself. This gives you peace of mind that you know exactly who is going to show up and be walking around your home all day. We love working in big, beautiful homes, and we cater to the customers that are looking for a reliable, trustworthy contractor whose focus is on doing the job the right way. We do not use poles and brushes to clean windows on houses, but take the time to use ladders and squeegees so that we can do a perfect job every time. Your satisfaction is our number one objective, and we are willing to do whatever it takes to leave you completely happy.

We have National CSIA Credentials and keep up to date with trade trends to increase the quality of our service. We are members of professional trade organizations such as CSIA (Chimney Sweep Institute of America), NCSG (National Chimney Sweep Guild), NC and SC Chimney Sweep Association and have just accepted a board member position for the NC Chimney Sweep Association, and the BBB of Charlotte in good standing with an A+ rating. We have been in business since 1983 and put customer satisfaction as our primary concern. We expect payment due at the time of service unless other arrangements have been agreed upon in writing by both parties (emails are an accpetable form). We have been in business as long as we have been married. We started our business in 1983 and have been married since 1982. We have 2 beautiful children and 6 grandchildren. We work our business together and always have. We are family owned and look forward to having you in our companies family. Additional e-mail - alloutchimney@aol.com. No subs used. Charges flat rate. Additional contact name - Bill Kendall.