Cottrell & Co, Inc.

Really helped me out! Called and was able to make an appointment quickly.

I called Cottrell and Brandon and another very qualified individual came out and took out the time to listen to my problem and quickly began to investigate. They quickly located the issue and fixed it. They both were professional, exceptional and kind. I will be committing to their annual service plan...Great Job!

Excellent prompt service by professionals!

Cottrell & Co., Inc. quickly responded to our plumbing emergency! Elijah had such great customer service - He quickly diagnosed and remedied the issue! We're so grateful for Elijah's expertise and will be working with Cottrell & Co., Inc. for any and all of our plumbing needs moving forward! Thank you so much Elijah! 10/10, would recommend!

Cottrell & Co is incompetent or dishonest or both. I called Cottrell & Co about my 8 year old Rinnai hot water heater having error message 10. They came to look at it promptly. After looking over the unit and calling into their office, they suggested that I needed a new unit and quoted me $3,700. to supply and install a new Rinnai. I asked them what model they were quoting. I never got an answer. So I called Rinnai support to ask what the replacement unit was recommended. I also told them error 10 was displayed. So Rinnai told me to replace the igniter which I did at a cost of $30, this solved the problem. I also changed the fan which was making noise for a cost of $120.00 The unit is now working like new. Be aware of this company. I do no recommend them.

Hunter and Raheem replaced my water heater this morning. Well pleased with the job. They cleaned up afterwards, and you would not have known they were ever there.