
About us
Here in South Carolina there are hundreds if not thousands of companies to choose from when it comes to roofing your home, but not all of them are the same. Whether you are interested in Metal Roofing, Traditional “Asphalt” Roofing, or don’t know which type yet, there are some extremely talented and wonderful roofing companies in our state, but there are also some dead-beats who need to be run out. How do you know the difference between a good company and a bad one? What makes one company worth hiring and the next one not worth the truck he drove up in? How do you know which product to use? How do you know which type of material to use? Metal? Shingles? Palm Leaves? Hopefully the information and links you find in this website can help answer those questions. Because, if you find the answers to those questions, the rest will be easy. For a little personal look at me and my company, check out our About Us page and find out just how we got started in this business.
Business highlights
Services we offer
Roof Repairs, Replacement & Inspection. Hail & Storm Damage Repair, Asphalt Roofing, Metal Roofing, Shingle Roofing, Emergency Efficient Roofs
Amenities
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- American Express
- Financing Available
- Check
- Visa
- Discover
- MasterCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
61% | ||
6% | ||
17% | ||
6% | ||
11% |
Filter reviews by service
"We have talked to Mr. [Member Name Removed] about his concerns. He was very pleased with the metal roof we installed, along with the rafter and framing work we did. We also wrapped the fascia and soffit, which he was very happy with. His concern was how we cut out around his existing shutters. We were unaware he was removing the shutters and not putting them back up. I have talked to him and we will be working with him to make sure he and I are on the same page. Roy Bauer"
The work done on the roof was Very Professional.
The problems we encountered were that:·
They did not adhere to our request NOT to come during a time that we were out of town.
They did not call before coming to the house. They would just show up and start working when we were not home.
Damage was done in Hail Storm May 2014 in Richland Northeast, the roof was replaced in September 2014, and the remainder of the work was completed in March 2015.
They did not supply an itemized bill for what work was performed. The bill was just a lump sum of what they wanted to be paid.
The work was good but the billing and work practices were not what I would expect from a
good company.
After sending us the itemized bill, Mr Roy Bauer made an appointment in May 2015 to ensure we had all the billing information requested and discuss the matters listed. He personally appologize for the inconviences. He realized that there was some miscommunication, during this time of massive number of damaged units, that needs to be changed. He said he was going to make some changes to his business procedures to ensure that this does not happen in the future.
(Review was updated 08/31/2015. The original review was written before the May 2015 meeting with Mr Bauer)
Many of the homes in my neigberhood were having their roofs replaced and I noticed how clean their property looked during the process. That was not my experience. Lunch papers and debris were left, flower pots and hose destroyed. I called and complained about the workmen. Mr. Bauer did not seem to take me seriously about their behavior but did finally replace the flower pots and hose.
Almost from the beginning I've had trouble with the roof. They would come back reluctently but never fixed any of the problems. I've had constant problems and now have to find a company to fix a botched job. I feel I would have been better off if I never replaced the roof.
I'm writing this review now because I am a new member of Angie's list and was searching for roofers. When I came across Bauer roofing I noticed their reviews were not good. I wanted to add my story so others would not have to share my experience with this company.
When the adjustor?s claim estimate arrived the next week, I emailed it to Roy. He noticed that the adjustor had left off certain items, and that he had given the wrong dimensions for various areas of our multi-level roof. Roy contacted our adjustor and discussed these needed corrections to our claim, and we received more money from our insurance company. We were also given references to contact about their experiences with Bauer Roofing. All the customers we spoke with were very pleased with the work they had done. Roy also supplied us with photos of previous jobs, and we were pleased with the results we saw. We contracted with Bauer to do the work, and Roy dropped off samples of the color and type of shingle they would be using on our roof for our approval. Two weeks later, their crew arrived as arranged.
The head of the crew, Amos Goldstein, introduced himself to us, and explained what they would be doing. Since we have a big
problem with squirrels trying to chew their way back into our attic, he made sure that they left nothing exposed that would give them access to the interior of our house. They also made sure that the work in progress was properly protected should a storm arise before the job was completed. The crew was very professional and worked extremely hard. They arrived on time and kept us apprised of what was going on. They showed us damaged plywood and where it had been replaced, and answered the questions we had about the roof. They cleaned up as they went along, and added more crew as the job progressed.
The job was finished in 4 days, one day having been cut short due to rain, and Amos returned to check the finished product. He even came back a second time to fix a downspout that had come loose. The following week, Roy Bauer returned to inspect the work, take photos of the roof, make sure we were satisfied, and collect the final payment.
Two days ago, we had an extremely heavy downpour with high winds, and our new roof passed the test with flying colors. Several neighbors even commented on how good the new roof looked. We were so pleased with Bauer Roofing's work, that we have asked them to do some trim work around our windows, as they have a construction division in their firm. We would not hesitate to recommend them to any of our friends and neighbors.
Now that I have read the other reviews I am concerned that more leaks are going to come in the near future. We spent extra money getting the better shingles but we were had!!! Please heed my warnings and keep yourself from the heartache and anguish of such a horrible experience.
Licensing
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