Palmetto Tire & Brake Center

I presume it was done in a professional manner.  I had agreed with my daughter to pay for the work which my wife did when the car was ready. My complaint is Palmetto Tire and Brake charged $46.57 for a "cc conv fee" which I presume means a "credit card convenience fee."  My wife was not told this charge was part of the invoice.  To be honest, it was a part of the "Cost Summary" and if my wife had looked she would have seen it but a credit card convenience fee is so seldom charged by a commercial company that one could be forgiven for not noticing it.  At any rate, the person taking the payment should have pointed out this highly unusual charge that had been added to the total bill.

I had no choice but to pay the charge of $24.87. Because the filter had not been changed, I had to take it somewhere else to have it done since I was running oil through a dirty filter.  Five days later, I took the car to the Toyota dealership in North Augusta and explained what Alexander had told me.  The service manager came to me about thirty minutes later and said that his technician had absolutely no problem taking the filter off and even annotated the service ticket with that information.

I paid $46.84 for the oil change at the Toyota dealership.

Very good and fast

I wanted Michelin tires to replace the worn out factory tires. Obtained estimates from dealer and Tire Rack for the Michelins. Palmetto was $150 to $400 cheaper for the same tires and they were able to have them in one day. I scheduled the work and they performed as agreed at their store. They were very professional.