About us
Spot Free Cleaning has been providing first-rate service to the Upstate since 2004. Our commitment to unsurpassed service and workmanship has earned us a well deserved reputation as the Upstates finest house cleaning service. No other company offers a higher level of service or greater value. We offer better than reasonable rates, a 100% satisfaction guarantee, and require no contracts to be signed. We are licensed, bonded, and insured . We even offer incentives for referring family and friends! We offer daily, weekly, bi-weekly, and monthly services (or any combination of these). Since 2004, Owners Mark and Idella Mason have been earning loyal customers throughout the Upstate. They consider the establishment and management of Spot Free Cleaning to be a labor of love. The warmth and genuine appreciation they receive from customers have made this a business like no other.They have built their business on the premise that they are performing a service to the community. "Cleaning the Upstate one house at a time is our motto", states Mark. Idella insisted on using green cleaning products, to protect our clients and our community.
Business highlights
Services we offer
Bi-Weekly, Monthly, Professional Cleaning - Home & Office, Special Occasions & One Time.
Amenities
Free Estimates
Yes
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 67% | ||
| 8% | ||
| 8% | ||
| 0% | ||
| 17% |
"."
Update:
Mike called me a week after our scheduled appointment and explained the circumstances for missing our scheduled appointment. The unforunate circumstances were a valid reason for missing the appointment, although I think a call should have still been made to cancel. I agree to give Spot Free another chance and Mike came at our rescheduled time. A day or two after coming out for the estimate he emailed me to say that I was not in his service area. He list his service area as Oconee County and portions of Pickens and Anderson counties. I live in Oconee county. I emailed to inquire about this discrepency, yet I never got a reply to my email.
"They did not pay for a thorough house cleaning. They purchased 4 hours of cleaning for $99. As was indicated in their review, it was a move out/move in clean. They were informed I would clean as much as I could in 4 hours. A full move in clean on this house would have been a minimum of $200 ( they were informed they could purchase more time). As for me, saying it was not convenient for me: I asked and was told there would be one weeks notice for me to schedule the job, that did not happen. I did not say it was not convenient, but that I already had the schedule done and did not have anyone to clean it, so I would be working solo. Never saying it was not convenient for me. This review should be retracted because what they purchased was not a thorough house cleaning. It was a 4 hour deal on a 6 to 8 hour job."
I called the company phone number and Idella returned my call that evening. We discussed a date and time for her to come out to my home. This was negotiated quickly to accomodate my schedule and the company schedule.
On the agreed upon date/time, they arrived promptly and quickly assessed our needs/wants and went right to work. They worked as a team of 3 people and even cleaned areas, such as our ceiling fans, which we had not asked for.
This was the best experience with housecleaning I have ever had.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.