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Carters Hardwood Floors

Founded 1998 • With Angi since May 2015

1.0

(2) Verified Reviews

Business Highlights

Emergency Services OfferedEmergency Services Offered

Description

I do many services and use one of the best construction apps to keep my customers up to the minute procedures updates. Joist is a great way for the patron to keep peace of mind as to their bill and progress in the job. I also take many forms of pay. This includes VISA MASTERCARD DISCOVER AND AMERICAN EXPRESS. Right on spot paperless billing and I barter as well....

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Verified Reviews

A few reviews for this pro...
1.0

12/17/2016

I used him to splice in a section of flooring and then sand and re-finish floors. We originally had a pre-finished floors and the spliced in patch was so terrible that "the only to fix it was to sand and re-finish". We reluctantly agreed and I had to continually beg him to come back and start or finish the work. Like the previous posts he asked for more money and even rental equipment and would just take it off of the bill. He is very filthy did take things out of my cabinets and after seeing all of the negative things associated with his phone number and name when googled, i am glad he did not finish the floors. Ultimately, we ended up paying someone to finish the job. Upon asking other people about the sanding job that was done they told me that all of the finish was not removed and two more standings needed to be done with a progressively finer grit before applying stain. Mr. Carter was ready to apply stain, so I don't even know how knowledgeable he really is. Google his personal name (Brett Carter) and phone number and make up your own mind about letting this person in your home!

Description of Work
Splice in floor and due to shotty work had to have floors sanded and re-finished to repair work done.

Category hardwood floor

1.0

08/16/2016

Mr. Carter is very unreliable and lacks professionalism. After moving the deadline for our floors to be done 4 times, at his request, he still has not completed them. He has made multiple excuses as to why he hasn't finished. We schedule times for him to come and he just doesn't show up. He ignores calls and texts. We spent 3 nights in a hotel room while he was sanding and finishing our floors. We returned home to find only the edges of some of the floors had been sanded. After reviewing the security cameras we realized that he only worked the first day of our hotel stay. He left trash everywhere, including soda cans, nails, and wrappers from food taken from our freezer. We agreed to the 35% deposit and paid it yet he repeatedly requested more money for wood, finish, and even labor. We now have an almost completely installed floor in 1 room, 1 room and 2 hallways with the edges sanded, and 1 room untouched. He hasn't shown up to work in 8 days. We have terminated the arrangement and are taking legal action.

Description of Work
Hardwood floor installation in 1 room. Sanding and finishing in 3 rooms and 2 halls.

Category hardwood floor

    Services Offered

    Anything with flooring as to but not limited to hardwood tile vct vct ceramic tile and any laminate glue down and nail down. We can service pressure washing of any surface. We also will do mitigation of fire water and smoke. We will work with customers on anything.

    Services Not Offered

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    General Information
    Free Estimates
    Ask for Details
    Eco-Friendly Accreditations
    Yes
    Payment Options
    Check, Visa, MasterCard, American Express, Discover
    Senior Discount
    15%
    Emergency Service
    Yes
    Warranties
    Satisfaction