Andy On Call

"I WAS ROBBED" To my now regret...I've used Andy on Call prior and I've also referred the service. Recently I requested service for plumbing repair for my sisters home. I advised the repair person to contact me directly with the quote and for payment. He stated that he could perform the service with a cost of $1350 (replace toilet, replace piping under the home and under the kitchen sink, flush the pipes for back up). He then called me back stating that the cost was going to be $1950 stating that the job would be more extensive. I ended up paying through cash app to avoid a 5% processing fee via credit card of $100. Long story short HE TOOK THE MONEY AND TOLD HIS EMPLOYER THAT WE TURNED DOWN THE JOB BECAUSE HIS QUOTE WAS $2500 AND WE SAID IT WAS TOO HIGH. In addition he played no pipes under the house. He just purchased a toilet w/installation, replaced the outdoor spinket valve and a pipe under the sink and supposedly flushed the line. Kitchen sink is still backing up....WOW!!!!

We have been given nothing but excuses for why a simple barn door assembly and installation cannot be done correctly. They requested pictures and promised me a different contractor to come make adjustments. The ORIGINAL contractors arrived and told me "their boss" wouldn't allow them to make the changes I requested. What happened to "The Customer is Always Right??" I've been waiting 2 weeks for a call from the supervisor. If I could leave a review for zero stars I would.

I used them all the time. The woman that answer the phone and takes a serious job. She so refreshing. As long as they have Joy, I'll keep calling.

unknown

They performed the tasks we asked of them very efficiently. We wanted to turn a small bedroom into a dance studio. We had mirrors that we wanted mounted on several walls and framed out. The work they did was very satisfactory.

I had a leak in an upstairs bathroom that damaged the floor and cabinet in a bathroom and the drywell on the ceiling below. Andy on Call was recommended by the realtor as I was in the process of selling the property. I was out of town and conducted all business with them by email and phone. Service was excellent! They gave me a detailed estimate which included all the materials and cabinet needed for the job. They arrived promptly and expeditiously completed the work. I will use them again in a heartbeat.

Took them forever to show up and even longer for a written estimate. Called and reschedule twice, and after work was completed, tried to charge me extra for materials. Said the invoice was for labor ONLY, even though written estimate states labor AND materials.

I left a message on Saturday and they called me Monday morning and had a tech there on Monday afternoon! The tech fixed the problem and was done in short order! Awesome

He was on time. He has good work ethics and good price.

Initial work performed was acceptable but with a few unresolved issues.
Follow up was slow, but eventually all issues were resolved to our satisfaction.

They just finished last week. I was very satisfied with the work they provided. They were punctual and tidy. They cleaned up well. They did an excellent job, and they shopped for the best prices for the windows. They saved me a lot of money and did a very good job.

They came by to quote the job, gave me a start and completion date and everything went according to plan.