Both the service at the store and the delivery were outstanding!! We shopped on Wednesday, got it on Thursday!! As I mentioned, our shopping experience was delightful and easy!! The prices were excellent and the product was not some knock-off so I knew what I was getting for my money. The mattresses were delivered early but only before the delivery service checked to be sure that arriving early would be okay with us. Which it was. They called again to give us the time when they would be arriving. The delivery was fast, easy, clean, courteous and professional!! Carlton and Daniel brought in 2 mattress sets, one queen and one full, took out the old sets and were ready to leave in less than 20 minutes!!! I call that excellent service!
Description of Work: We have been mattress shopping, online and brick and mortar, for a while. Mattress Firm opened up a new store in Summerville [spend locally] so we stopped in. The place is beautiful...clean, roomy and bright. A salesperson greets you but doesn't "get in your face". Our saleperson, Adela, never physically crowded me or my husband, listened to what we had to say and answered our questions, courteously and in detail. She helped us figure out what the firmness of our current mattress was, that we were happy with but is 13 years old, but she had us try a couple of other ones to get a feel for what we might like different. She asked how we slept, side etc. and used this information as well. I guess you get the point that it was a wonderful shopping experience. She even took the time to figure out the cost for me, without me committing to ANY purchase! When we got the price for a queen set and a full set, including tax, delivery and haul away, my husband quickly said, "It's a deal!" If you need a new mattress set, stop in, You won't be disappointed.
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Mattresses
FAQ
Mattress Firm Summerville is currently rated 5 overall out of 5.
Monday: 10:00 AM - 8:00 PM
Tuesday: 10:00 AM - 8:00 PM
Wednesday: 10:00 AM - 8:00 PM
Thursday: 10:00 AM - 8:00 PM
Friday: 10:00 AM - 8:00 PM
Saturday: 10:00 AM - 8:00 PM
No, Mattress Firm Summerville does not offer free project estimates.
No, Mattress Firm Summerville does not offer eco-friendly accreditations.
No, Mattress Firm Summerville does not offer a senior discount.
No, Mattress Firm Summerville does not offer emergency services.
No, Mattress Firm Summerville does not offer warranties.
Mattress Firm Summerville offers the following services: Mattress, boxes, pillows, headboards, frames & foot boards.