Kool Water Pools, Inc.

unknown

The job went great. Tod was prompt in coming to give an estimage. His price was fair for all the work he did. He and his co-worker and concrete man, Foot, were careful and skillful in what was done. Todd was responsive to our requests and saw that the job was done right. I recommend himhighly to anyone wanting to have pool and concrete work done.

The home we purchased was vacant for several years and the pool was in poor shape. After cleaning it out, we decided to have the liner replaced. Todd promptly came out to look at the situation and give his recommendations. We accepted his recommendations and added a central control panel to run the system remotely. His recommendations included a new filter, pump, cleaner, and liner. He also agreed to make sure the light in the pool worked. In general, when he was done I expected the pool to be ready for the season.
My brother in law watched over the project since he has been in construction and commercial pool maintenance in the past. Thank goodness for his past experience and knowledge. He helped Todd with the electrical work and has fixed issues after Todd left. There are a few more issues that we will change when we have the time and they all point back to Todd trying to do electrical work that is over his head. We would watch as they redid concrete work several times because Todd drove the heavy equipment over the concrete skirt around the pool. Not usually a big deal since they had to repair it, but the clips for the cover were not replaced.
Todd is a personable and persuasive salesman but I think he needs more experience when the pool repair is as extensive as our project. The majority of the work was done by his employee. All the concrete was done by ‘Foot’, his employee.