Angie's List is now Angi. Learn more

Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

J W Long Heating & Air Conditioning

Founded 1952 • With Angi since August 2010

4.2

(5) Verified Reviews

Business Details

Phone Number

Address

2801 W 5th North St

Summerville, SC 29483

Description

At J. W. Long Mechanical Company, we’ve been installing, repairing, and maintaining heating and air conditioning systems for Summerville, South Carolina homes and businesses since way back in 1950. From the values established by our founder J.W. Long to our leadership today under owner Shannon Heber, we’ve built our business on integrity, reliability, affordability and quality work. We simply deliver honest, down home services to our customers, making them part of our family. The J.W. Long team of experienced professionals is always ready to earn your trust with a sincere passion for customer service and the best track record in the area. We’re a 17-time winner of the Trane Distinguished Dealer Award and an independent Trane Comfort Specialist Dealer. That means you can rely on us for the finest heating and cooling products installed and serviced with the technical expertise and attention to excellence that creates peak performance and value for your budget....

Verified Reviews

A few reviews for this pro...
2.0

07/18/2020


Leigh P.

We had a long history of problems beginning with the previous company. We purchased two new units, but have had problems since installation. There was one time it was discovered that an animal chewed through some wires, but even that took 2-3 visits for the technician to uncover. I called recently for a 10 year problem of inefficient cooling of one unit. I was told that was normal in the summer. When I disagreed, the company representative said, “ I’d be happy to charge you $95 for a service call.” We contacted another company who discovered several leaks and a coil that needed to be replaced in one unit. It was a long and frustrating situation for both parties, but the company did not persist in conducting a skilled diagnostic assessment.

Description of Work
Repair of installation completed by their company

Category home improvement stores

5.0

02/04/2015


Craig L.

J.W. Mechanical was awesome and I highly recommend them to anyone that needs AC service (installation, repair or maintenance). From a price standpoint, they were in the middle for the eight companies I had provide quotes; however, they were the least expensive Trane dealer that I had provide quotes. I felt very comfortable with the Billy (the owner) as he took the time to explain what was needed and answer all my questions. He even supplied several quotes with different units. I felt like it was a conversation as opposed to a sales pitch. In addition to installing a new Trane XL15i heat pump system with a variable speed air handler and wifi thermostat, they also installed new ductwork in order to get the best efficiency out of my new unit. Despite all of this work, they were still cheaper then the other Trane dealer I had provide a quote and their price did not even include the ductwork or wifi thermostat. J.W. Long even did a routine maintenance checkup on my downstairs unit for free! They also installed a new return grill at my request (for free); however, later that night I noticed that it was making a vibrating noise. When I called Billy about this, he apologized and said they would make it right. The next day, they came back out and installed a sturdier return grill...problem solved! I know It is only a matter of time before the downstairs unit needs to be replaced since it is 25 years old (Trane) and I will DEFINITELY use J.W. Long Mechanical to do the work.

Description of Work
Replaced upstairs heat pump split system.

Category heating & air conditioning/hvac

5.0

10/23/2014


Janis O.

Description of Work
Annual check of air and heating

Category heating & air conditioning/hvac

5.0

02/19/2013


Nancy P.

We have used them before. They are courteous and they do a great job and they installed my last system several years ago. The system has worn out so I went straight back to them. They are good company and they know what they are doing. I have tried other service before and they were not as efficient and knowledgeable as their mechanics from JW Long Mechanical.

Description of Work
JW Long Mechanical for installation of air conditioning.

Category heating & air conditioning/hvac

4.0

03/30/2011


Clara I.

They came the next day. We got part of the issue fixed. I'm still waiting for the other part to be fixed this week. The technician was very professional. I feel like the price is expensive, but I don't know what the going rate is.

Description of Work
The A/C wasn't working, and I called them out to fix it.

Category heating & air conditioning/hvac

Service Provider Response

We have never been to this residence.

    Other local Pros in your area

    Berkeley Heating and Air Conditioning, Inc.

    A Locally owned company that provides "The Comfort You Deserve!" We are Charleston's Oldest Carrier Dealer & the only NATE Certified and IGSHPA accredited HVAC Company in Charleston. Call us for Service, Replacement and Maintenance for your all Residential or Light Commercial spaces. We also are known for our New Construction expertise using Daiken and Geothermal Energy Savings systems. We can also Repair and/or Replace your Pool heat pumps!  

    Air Pros Heating & Cooling

    At Air Pros Heating & Cooling we specialize in residential and commercial heating and cooling services in North Charleston South Carolina and the surrounding areas. We pride ourselves in offering high quality, reliable, family friendly services. Our technicians are well trained with twenty years experience, certified and focused on providing exceptional customer service.  

    McCaw Heating & Cooling

    Here at McCaw Heating & Cooling, we are a locally owned and operated company that values honesty and integrity and treats your home as if it were our own. We offer a variety of quality home improvement services. You will find us to be competitively priced with close attention to the details of each and every project that we are involved with. We look forward to building lasting relationships and guarantee your satisfaction!  

    Angi Super Service Award badge
    Super Service
    Award 2021

    Business Highlights

    Emergency Services OfferedEmergency Services Offered
    Licensed
    Bonded
    Insured
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Free Estimates
    Yes
    Eco-Friendly Accreditations
    Yes
    Payment Options
    Check, Visa, MasterCard, Discover, Financing Available
    Emergency Service
    Yes
    Warranties
    Yes

    Services Offered

    Air Conditioning Contractors & Systems, Air Conditioning Equipment & Systems, Air Conditioning Service & Repair, Heating Contractors & Specialties

    Services Not Offered

    ask for details

    Frequently Asked Questions & Answers about J W Long Heating & Air Conditioning

    How is J W Long Heating & Air Conditioning overall rated?

    J W Long Heating & Air Conditioning is currently rated 4.2 overall out of 5.

    What days are J W Long Heating & Air Conditioning open?

    J W Long Heating & Air Conditioning is open:

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    What payment options does J W Long Heating & Air Conditioning provide

    J W Long Heating & Air Conditioning accepts the following forms of payment: Check, Visa, MasterCard, Discover, Financing Available

    Does J W Long Heating & Air Conditioning offer free estimates?

    Yes, J W Long Heating & Air Conditioning offers free project estimates.

    Does J W Long Heating & Air Conditioning offer eco-friendly accreditations?

    Yes, J W Long Heating & Air Conditioning offers eco-friendly accreditations.

    Does J W Long Heating & Air Conditioning offer emergency services?

    Yes, J W Long Heating & Air Conditioning offers emergency services.

    Are warranties offered by J W Long Heating & Air Conditioning?

    Yes, J W Long Heating & Air Conditioning offers warranties.

    What services does J W Long Heating & Air Conditioning offer?

    J W Long Heating & Air Conditioning offers the following services: Air Conditioning Contractors & Systems, Air Conditioning Equipment & Systems, Air Conditioning Service & Repair, Heating Contractors & Specialties

    Are there any services J W Long Heating & Air Conditioning does not offer?

    ask for details