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Homewerx LLC
Acoustic Ceiling Tiles - Install, Major Home Repairs (General Contractor), Garage - Remodel,
About us
Homewerx, LLC is family owned & operated in Summerville, South Carolina and has been proudly servicing the Lowcountry since 2003. We are committed to offering the best quality, service and price on roof repairs and roof replacements products.
Business highlights
22 years of experience
Services we offer
Roof Repairs Roof Replacement Siding Repair Siding Replacement Window Replacement
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.869 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 87% | ||
| 6% | ||
| 3% | ||
| 4% | ||
| 0% |
Showing 1-25 of 69 reviews
Margaret D.
Jun 2019
Excellent. The materials, the time, cleaned up after work. I would recommend them to anyone.
Danine F.
Jun 2019
Absolutely amazing. It was great, they are attentive, on time, very professional, talked to you everything, we knew exactly what to expect.
Rick T.
Mar 2017
Great work on all fronts
Response from Homewerx LLC
"Thank you for allowing us to complete your repair. We appreciate your business! Please give us a call if you have any future exterior home improvement projects."
Sandra G.
Feb 2017
Owner & roofers showed up on time as promised. The owner was on our job checking on the workers on & off all day. Roof was installed in 3 days. Clean up was good. Guarantee was given they would return at no extra cost if there were any problems with the new roof.
Response from Homewerx LLC
"Thank you for choosing us to complete your new roof. Please let us know if you have any problems in the future. We also do windows, siding and other exterior home improvements so please keep us in mind for any future projects. We also offer a 'refer a friend' bonus to our previous customers who refer someone that makes a new roof purchase. Thank you again for your business!"
Lora J.
Oct 2016
The work was excellent and the owner came to make sure that we were satisfied with the new roof. Those putting up the roof were very polite and professional.
James G.
Feb 2016
They came out and gave an estimate that was more in-depth than the other companies that came out. The quote came with upgraded felt and water barrier that other companies were charging extra for. They also included all the plywood at no additional cost. When they came to preform the work they were on time and completed the work in one day. When they left the only sign that they had been here was a new roof and sign in the yard. All trash had been removed and they made several passes all day keeping it cleaned up.
Response from Homewerx LLC
"We are happy to hear that you are pleased with your new roof. We strive to provide the best quality products and service in the business. Please contact us if you have any questions or concerns about your new roof! Thank you for allowing us to complete your roofing project!"
Roxanne O.
Feb 2016
unknown
Response from Homewerx LLC
"Thank you for allowing us to replace your roof. We appreciate you giving us such a great rating."
Mark M.
Dec 2015
Billy Martin showed up right on time and got to work with his crew. His workers all showed professionalism and respect for our house and ourselves. They removed the old roofing materials and replaced 7 sheets of plywood that was compromised by water damage. We bought this house in 2014 and it was built in 1999. The roof HOMEWERX removed was the original one. Of the four estimates we got, HOMEWERX was not only the best quality for our buck but the only company that would replace (as part of the roofing job) any plywood for free. The job was completed in one day. Very impressive. Frank Speck, who represents HOMEWERX and came to our home to talk about an estimate showed up to see how it was going. Billy Martin, the owner, also was here most of the day. He was even helping his crew on small things. It was like a company would have been run in "The Old Days." My wife and I would highly recommend HOMEWERX for a reliable job. They are top notch people that represent a top notch company!
Response from Homewerx LLC
"Thank you very much for taking time to write us such a great review. Billy and the rest of the Homewerx crew strive to run the business like they did "back in the Old Days" as you described. Face-to-face service, professionalism and quick response times are very important to the Homewerx team. We are so glad that you chose us to complete your roof project. If you need any assistance in the future, please don't hesitate to call us!"
Pat M.
Sep 2015
unknown
Response from Homewerx LLC
"Thank you for your review! We stand behind our work 100%. We are glad your issue was fixed quickly. We appreciate your business and recommending us to your friends and family."
Melanie H.
Jul 2015
unknown
Response from Homewerx LLC
"Thank you for allowing our company to complete your projects! We are glad you are happy with our services. Please keep us in mind if you need a repair in the future!"
Barbara M.
Jun 2015
Approximately 8 yrs ago Billy Martin's Homewerx crew replaced my roof. I have a very steep roof on the front of the house with a shed roof in the back. They did a very very good job including heavy protection around the fireplace. They came when they said they would, did the work and cleaned up afterward. They swept the yard several times with magnets to be sure to get any stray nails up. Now it is 8 years later and a couple shingles came loose on the front very steep roof. Billy came out and replaced those couple and a few more that were not so noticeable as a preventative. ALL WITH NO CHARGE as part of his warranty. I would never have anyone else do work on my roof as I know I can trust him to be an honest businessman.
Response from Homewerx LLC
"Thank you for hiring our company to complete your roof! We are glad you trust us to work on your home and will work hard to maintain that trust. Please call us in the future if you ever have any more issues! If you tell your friend, make sure they tell us you sent them our way."
Matthew B.
May 2015
They were great to deal with. I had no issues whatsoever. The sales rep was really nice. They're prompt.
Response from Homewerx LLC
"We are glad you are pleased with your roof and our service. Please call us if you have any issues in the future!"
Keith D.
Apr 2015
unknown
Yvonne M.
Mar 2015
unknown
Response from Homewerx LLC
"Thank you for allowing our company to complete your roof! We are glad you are happy with our services. Please keep us in mind for future projects!"
John K.
Mar 2015
He is very good. He uses the best GAF machines and he is reasonably priced. He has been in business since 2003. I think Billy Martin is the owner. He sent one of his estimators out to give us a price. He gave us a price and a big discount. I got a good price on the shingles and did it all in one day. It’s the best looking house in the area. After the job was complete, he knocked on the door and asked if he could talk with us for a little while. He got to be a good friend and asked permission to put his son in the yard.
Response from Homewerx LLC
"Thank you very much for the kind words! We are so glad you are happy with your roof and Homewerx. You are correct, we have been in business since 2003 and Billy Martin does run the company. I believe you met with Frank and we are glad you are happy with your product and the price you paid for it. Thank you for allowing us to put our sign in your yard! Word of mouth has proven to be the best advertising for us so the signs really help us. Please feel free to contact us with any of your roofing needs in the future!"
Deborah F.
Feb 2015
It ended up well but here is what I didn't like. I talked to the owner Billy, who sent Frank out to do the quote and get the job scheduled. No problems there.
On the day of the job I saw Billy in the morning and gave him half down, then the Mexican crew went to work. I feel it's fair to mention that they were all Mexican, we prefer to buy and hire American. Frank came out that day and assured me everything was fine but I was very unhappy that he told me I had to calm down and asked if I had a bad experience with another contractor in the past (which I did) and he told me I had to stop and was annoyed (I was asking if things were going they way they should be as I didn't see them ripping up all the old paper as was explained to me, but rather getting the white paper down quickly). I felt very upset when he said that because where I come from the customer is always right. I called Billy but did not get an answer back and even texted Frank to see about getting a price on a couple windows. and I was told that he "would get to me" , well bless his heart. He never did contact me back again for the windows and we don't want them back out here when they treat people that way. Maybe it's because I'm a woman, who knows, but women DO talk to their husbands, and many, like me, make the hiring decisions.. and write the ratings.
They did clean up most of the nails very well, we only found a few.
GAF was late inspecting the roof (2 months late ~that was not communicated to us) Nice looking roof if you can stand Frank and don't mind hiring Mexicans. I really have nothing personal against them I will always ask on large jobs going forward.
So, in short, the roof gets an A and the rest is just disappointing.
On the day of the job I saw Billy in the morning and gave him half down, then the Mexican crew went to work. I feel it's fair to mention that they were all Mexican, we prefer to buy and hire American. Frank came out that day and assured me everything was fine but I was very unhappy that he told me I had to calm down and asked if I had a bad experience with another contractor in the past (which I did) and he told me I had to stop and was annoyed (I was asking if things were going they way they should be as I didn't see them ripping up all the old paper as was explained to me, but rather getting the white paper down quickly). I felt very upset when he said that because where I come from the customer is always right. I called Billy but did not get an answer back and even texted Frank to see about getting a price on a couple windows. and I was told that he "would get to me" , well bless his heart. He never did contact me back again for the windows and we don't want them back out here when they treat people that way. Maybe it's because I'm a woman, who knows, but women DO talk to their husbands, and many, like me, make the hiring decisions.. and write the ratings.
They did clean up most of the nails very well, we only found a few.
GAF was late inspecting the roof (2 months late ~that was not communicated to us) Nice looking roof if you can stand Frank and don't mind hiring Mexicans. I really have nothing personal against them I will always ask on large jobs going forward.
So, in short, the roof gets an A and the rest is just disappointing.
Response from Homewerx LLC
"First, we would like to thank you for hiring us to complete your project and for taking the time to write a review. We have read and passed on your concerns to the appropriate individuals so they may consider their approach in the future. We pride ourselves in our outstanding workmanship and high quality products. We are nondiscriminatory in our hiring practices so you will find a variety of ethnicities on our crews. We are glad to hear that you are pleased with your roof. We hope you will contact us if you have any issues in the future."
Rick T.
Feb 2015
Just excellently.
Response from Homewerx LLC
"Thank you for your positive review, [member name removed]! We stand by our workmanship and the quality of our products. Even after we complete a project, we strive to maintain a high level of customer service with our clients. In this circumstance and others like this, we are often able to repair or replace the products free of charge. Thank you for allowing us to do your roof and for calling us when you needed a repair. We hope you will continue to call us to meet all of your roofing needs."
Mark M.
Jan 2015
Frank Speck, representing Homewerx, came by promptly after our problem started shortly after we arrived in our home in Summerville, SC from New York State. After the estimate, Billy Martin stopped by with three workers and replaced and sealed two vent boots. About three weeks later during a big storm, the leak reappeared. We called and told Billy Martin the leak returned and he came by again at no charge to find and fix the problem. The second time seems to have stopped the leak. It is a roof that in a couple years will need new shingles, but Billy and his crew genuinely cared about getting the problem fixed. At this point, the leak has stopped. Mr Martin told me that if there's a problem to call him and he'd take care of it. He is a good man of business and we're glad we chose Homewerx to fix the roof. I'd highly recommend Billy Martin and Homewerx for anyone needing help. Free estimetes and they were there when I needed them. Other calls were either unreturned or the job would not be done for days or in some cases, weeks. Homewerx worked for us!!
Response from Homewerx LLC
"We are happy that we were able to help you with your leak! We are grateful that you hired us to complete these repairs for you. We pride ourselves on our customer’s satisfaction so reviews like this let us know that we are doing a good job. Thank you for allowing us to serve you. Please call us if you have any issues with your roof and we will make every effort to fix your problem. We look forward to hearing from you again in the future when you are ready to replace your roof!"
Lillie B.
Jul 2014
Arrived as scheduled and completed as agreed. GREAT JOB! Prompt and very professional. We love the color coordination. My neighbors have given compliments. We've seen two persons copying information from the Homewerx sign in the yard. Job well done!
Response from Homewerx LLC
"We sincerely appreciate the positive feedback and allowing us to do business with you, it was a complete pleasure! Please do not hesitate to call on us for anything!"
Donna F.
Jun 2014
They were nice, they were efficient, they got in there, they got it done and they have women in there crew. They were good, they were very expensive but he did a very good estimate, they told me exactly everything he were going to do and gave me a written proposal and he's the only one who did that. They did a couple of things we didn't agree to do because the tree in my house fell and they repaired that without charging me.
Response from Homewerx LLC
"Thank you for your positive review! We do try our best to make sure all of our customers are completely satisfied with our work. We may not give the cheapest quotes or estimates, but the quality of our workmanship as well as the products we use by far outweigh cheaper work or products. That old saying...."you get what you pay for" rings true with us! Thank you for allowing us to be of service and please call on us any time you have an issue or need additional work!"
Leigh G.
Jun 2014
We spent $8000. The quality was good and the tiles had a good housekeeping seal. They were not the cheapest but they were in the mid range. I felt like the quality of their product was added security. The owner was a jerk one time when he came out. Because the house was old and there was a lot of people working here we had some issues where the ceiling cracked and came off. My husband mentioned it to him and he gave him an attitude and threatened not to do the work. I wasn't here.
Response from Homewerx LLC
"Thank you for the opportunity to respond! As stated before, no we are not the cheapest company in town.... but neither is our level of workmanship, or products that we use. The "added security" is what we strive for every customer to have. As we have stated before.... the old saying "you get what you pay for" and that is so very true with us. The additional cost for top notch work and products might not be found with the lowest bid.... and could cost you more in the long run. As with most of our contracted jobs, there might be small details and/or issues that come up that need to be taken care, and we don't add any additional costs for those things if they fall within the scope of being reasonable. We were happy to be able to assist you! The owner is a gracious man..... sometimes the clash of personalities will surface, but all in all we always try to maintain a level of professionalism. We appreciate your positive feedback and also the opportunity to be of service......please feel free to call on us any time for additional work!"
Frank K.
May 2014
unknown
Response from Homewerx LLC
"First, we would like to take this opportunity to say how much we appreciate being able to respond to this review. It is our standard and procedure that we do not take any money upfront, all monies are paid AFTER the completion and satisfaction of a contracted job. All work and the costs of all work are gone over and agreed to before any work is ever started. We do not have any hidden fees, or additional costs that are added in later on, our contracted amount is our bottom line. Therefore, we are quite honestly, very surprised at the low ratings on this review, based on his own statement that we did a "good job". If he noticed anything else later on, we would have gladly addressed any issues if he had contacted us. We completed everything that we were contracted to do as well other tasks that we did not charge him for. When we spoke with the client we agreed to arrive within a one hour window, accidents and/or constructions are not in our control, we arrived within minutes of the agreed upon time. The client did not appear to be upset or have anything negative to say upon arrival. We welcome him back as a future customer and regret that he did not address any of his concerns with us before leaving this type of review. Thank you again for the opportunity to address this matter. We pride ourselves on our work ethic and customer satisfaction, however, we must be notified if there is an issue of any kind in order of us to rectify or address it. We would be more than happy to return to any home if there is anything we can do to have a more positive working experience with us. Thank you....."
Matthew S.
Apr 2014
unknown
Response from Homewerx LLC
"First we would like the thank you for the opportunity to address this matter. We have reviewed our files and believe that Mr. [member name removed], unknowingly, has confused us with another company. We in fact did a repair for Mr. [member name removed] but it was over a year and a half ago, not April of this year. If Mr. [member name removed] is referring to that repair; there are still discrepancies in that we would not have taken any payments until the contracted work was completed and our customer is satisfied. We have never asked for down payments to secure jobs and we are never paid until the job is completed. This has been our company policy since Homewerx began servicing the Charleston area over ten years ago. The $500 dollars for the repairs that we did for him, were paid at the completion of our contract as normal procedure for us. We have never received a phone call, email, letter or any type of communication from Mr. [member name removed] since a year and a half go. If he had contacted us, we would have made every attempt to correct anything that we were responsible for. However, we sincerely feel that he has us confused with another company that did work for him in April of this year. We would like to be able to assist Mr. [member name removed] with any additional problems that he may have in the future and welcome any contact from him. Thank you again for the opportunity to address this matter."
Gary L.
Apr 2014
Done great job area cleaned up roof on looks great. A year ago they done my house roof also great job, this is why I called them for the shed.
Celeste P.
Jan 2014
I called Homewerx because of their A ratings in Angie's list and I wasn't disappointed. They returned my call promptly. Looked at my roof and gave me an estimate within 2 days. On the scheduled date for repair, they arrived on time and completed the work in one day. I couldn't be more pleased with their quick response and professionalism.
Licensing
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FAQ
Homewerx LLC is currently rated 4.8 overall out of 5.
Homewerx LLC accepts the following forms of payment: CreditCard
Yes, Homewerx LLC offers free project estimates.
No, Homewerx LLC does not offer eco-friendly accreditations.
No, Homewerx LLC does not offer a senior discount.
No, Homewerx LLC does not offer emergency services.
No, Homewerx LLC does not offer warranties.