After waiting for repair service for two months with American Home Shield warranty service we caved from the continued cold and called an outside company, Carolina Air Care to replace our 35 year old system. We are very comfortable with our choice. The charge was as quoted before the install, and Paul and Tony worked in tandem to install the split system. They were both competent, friendly but professional, wore masks, cleaned up after the install, and even cleaned the furnace closet prior to placing the new unit in it. I could not have asked for a better team to do the job! Thank you Carolina Air, Tony, and Paul.