Big Head Chucks Tree Service & Firewood

Showed up on time and were very professional. Only minor gripe is the quality of wood. A lot of it was irregularly shaped and some of it was really long so it didn’t fit in the fireplace without cutting it again

I own houses in Summerville but live somewhere else so I had neighbors give a good referral for Big Head Chuck. The price was good. On the first job with the pine tree one of his workers was killed, yes he died, very sad, you can google the story. On the second job they cut the tree but threw all the branches behind the fence. I never imagined to check behind the fence to see if they did not remove the debris. My tenant told months later that they removed a section of fence and just took all the debris out behind the fence that re-erected the fence. I have contacted Chuck several times but the debris is still behind the fence.

No one expects to have contractors exceed their expectations, but that is exactly what Big Head Chuck's company did. They arrived when they said they would, the crew were polite and even fun! The explained every detail. Worked non-stop in this hot July weather. Came back the next day since we added another tree to take down due to finding out it was damaged and rotting. At 7:00 am I heard the buzz of the chain saw and looked out my window to find them at the top of a 60 ft tree and working away. Unbelievable customer service. I can't say enough about this company. Other than the sawdust from the stump grinding you would never know they had been here... Everything was cleaned up and left like they found it. Minus the trees. This tree service ROCKS!!!

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Great service and I'd highly recommend. Very professional. They cleaned up all the debris in our yard and the neighbors yard. I obtained 4 different estimates and they had the price.

This is why I hired Big Head Chuck's Tree Service & Firewood. Earlier this year I wanted to have some large maple trees removed from our backyard and have the stumps ground down. The trees were located on opposite sides of the house. These trees were out of control and showed signs of dying. I was afraid they would eventually fall and strike our house under the right bad weather conditions. Not to mention the roots were destroying the ground around the base of the trees. In addition to the maple trees, I had a couple of smaller trees that had grown up against the fence line I wanted taken care as well. While trying to find someone to do the work I called many phone numbers only to find the numbers disconnected and apparently no longer in business. The few companies I was able to get a hold of and who agreed to come out for an estimate never showed up. The people that gave me an estimate were either too expensive, or they couldn't do the job. A couple people gave me the creeps, were inexperienced, or appeared to be a fly-by-night business. Then I contacted Chuck Lester at Big Head Chuck's Tree Service & Firewood. Chuck came to my home and we talked about what I wanted done. He walked around my backyard and surveyed the job. Chuck told me about the company and let me know that they carry workman's compensation insurance and liability insurance along with the proper licensing to assure property owners of his commitment to his work. He also made a sketch of the work to be done. After a short visit we agreed on a wonderful price. I asked if he took credit cards. I was advised they accept Visa, Mastercard, Discover, Debit, Cash & Check. Chuck said he would call me to setup a time to start the work. On November 11th, the crew arrived on time and removed the two big trees and some smaller ones. The ground was soggy from a recent rain. After finishing for the day the crew cleaned up and placed all debris on the side of the road to be removed. The crew leader Ray told me they would come back on Friday to grind down the stumps. On Friday, November 13th, the crew returned and completed the job. This company is very reasonably priced, professional, and fair. They are very accommodating. The work crew is dedicated to doing a good job and polite. I will hire Big Head Chuck's Tree Service & Firewood again without hesitation. If you are reading this review then I gather your looking to have some tree work done. You should give Chuck a call and see for yourself. They also have an informative website www.bigheadtrees.com

AWESOME!!!!  It is really hard to convey how thankful and happy I am with this service. They were able to connect me with an arborist to assess the trees and understood the requirements to have the permission of both the county and the homeowners association.  They reviewed the project and even after finding a 4 ft long beehive within one of the trees, assured me that they were trained to handle it.  They contacted a bee keeper and coordinated the relocation of the hive for me.  They spent over 6 hours on the job with a crew of at least 8 fully equipped with the equipment and trucks to get the job done. The crew was cheerful, informative, and stayed focused on the job at hand.  Both trees were cut down and completely removed without incident (other than a few big stings) Well worth the money! All of the team members were extremely polite and kind in keeping me informed. Amazing service and professional from start to finish.  It was an honor to watch the team in action.

Please see above.  I had 2 trees with limbs touching my roof.  They didn't just remove the offending limbs.  They evened the trees up so that they would not be lopsided and pose a hazard to any structure in a wind storm.  We had just had a storm 3 nights before and a large limb of a tree in my neighbor's yard had partly broken loose and was tipped down and touching my yard.  When I went out back after the crew had left, I saw that they had removed that as well!  Above and beyond what they were hired for.  It's gratifying to see a company that has such customer service minded people working for them.  And the boss wasn't even there!  He didn't come by until about an hour later to make sure I was satisfied before I paid him.  
I was also impressed with the safety consciousness of the entire crew!  The safety steps they used and the teamwork was a marvel.

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After year after year of buying firewood on the roadsides in Mt Pleasant and always getting overcharged for green wood that won't burn I looked up firewood suppliers on Angie's List and went to Big Head Chucks. From my experience Big Head Chucks is by far the best place to get firewood.