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Ashley River Services Inc

About us

We have been in the Plumbing field for over 25 years. We offer 24 hour service if needed. Our Tech Roger has been in Plumbing Repair for 15 years. Our Rates are 80.00 an hour which cover the first hour,no additional service fees. After the first hour we charge by 15 min increments. We us only Local supplers in the area.

Business highlights

Emergency services offered
25 years of experience

Services we offer

Backflow Testing and installs, Garbage disposals, Hot water heaters, Ice maker lines, Plumbing repair, Repipes, Stopages, booster pumps, tankless water heaters, tolilet repairs or replace

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
3.45 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
60%
4
0%
3
0%
2
0%
1
40%
Showing 1-5 of 5 reviews
William T.
May 2016
1.0
$45
I have used Lee Hoff at Ashley River Services, Inc for several years. He has been very responsive and competent. However, now he has his daughter running his business and she came out to do my annual backflow valve testing and she and some other female fumbled around with my backflow valve, attempting to perform the service on it by reading instructions one line at a time from a book and together they could not get the job done. I went ahead and paid by check on-the-spot.?I called them later that day because I could see the valve was still turned off and weatherized and I needed to water my lawn. His daughter told me that the valve supposedly failed the inspection and that she would have to get her dad to come back to fix it and complete the testing. I have been calling the registered business phone number for weeks now and getting no response. The company voicemail has the daughter's voice and greeting recorded but I needed Lee Hoff to come out to complete the work (according to his daughter). I finally got her to call me back and she got very testy with me and hung up on me. I went ahead and contacted the bank and had a stop payment placed on the check and notified her by text that I was hiring someone else and I also emailed them at two registered email addresses listed on their website that I no longer needed their services and that I had spoken with Charleston Water System regarding the fact that they are recommending this company as an authorized backflow prevention valve tester but they seem to be employing unqualified technicians. They said they are "looking into the situation." I personally do not recommend this company from what I witnessed. This is a DHEC requirement and if they do not know what they are doing they could be putting people's health safety in jeopardy.

William T.
Apr 2016
1.0
$45
I have used Lee Hoff at Ashley River Services, Inc for several years. He has been very responsive and competent. However, now he has his daughter running his business and she came out to do my annual backflow valve testing and she and some other female fumbled around with my backflow valve, attempting to perform the service on it by reading instructions one line at a time from a book and together they could not get the job done. I went ahead and paid by check on-the-spot. I called them later that day because I could see the valve was still turned off and weatherized and I needed to water my lawn. His daughter told me that the valve supposedly failed the inspection and that she would have to get her dad to come back to fix it and complete the testing. I have been calling the registered business phone number for weeks now and getting no response. The company voicemail has the daughter's voice and greeting recorded but I needed Lee Hoff to come out to complete the work (according to his daughter). I finally got her to call me back and she got very testy with me and hung up on me. I went ahead and contacted the bank and had a stop payment placed on the check and notified her by text that I was hiring someone else and I also emailed them at two registered email addresses listed on their website that I no longer needed their services and that I had spoken with Charleston Water System regarding the fact that they are recommending this company as an authorized backflow prevention valve tester but they seem to be employing unqualified technicians. They said they are "looking into the situation." I personally do not recommend this company from what I witnessed. This is a DHEC requirement and if they do not know what they are doing they could be putting people's health safety in jeopardy.

Lois R.
Dec 2014
5.0
Yes, I recommend this pro
unknown

Alice C.
Jul 2014
5.0
Yes, I recommend this pro
$160
They are great. They cleaned up the water and the fixed everything. They always answer their phone, and if they don't they get back to you immediately, they are punctual, and they come in a timely fashion when there is an emergency.

Susan S.
Mar 2014
5.0
Yes, I recommend this pro
$240
How did it go? Lee replaced the pump and was in and out in less than 30 m,inutes. He also recommended that we insulate the pipe next Fall to help keep the pipe from cracking.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Ashley River Services Inc is currently rated 3.4 overall out of 5.

Ashley River Services Inc accepts the following forms of payment: CreditCard

Yes, Ashley River Services Inc offers free project estimates.

No, Ashley River Services Inc does not offer eco-friendly accreditations.

No, Ashley River Services Inc does not offer a senior discount.

Yes, Ashley River Services Inc offers emergency services.

No, Ashley River Services Inc does not offer warranties.