Came home from vacation to a major water leak in upstairs bath. Damage was wide spread both upstairs and down stairs. Severe damage to flooring and some walls and ceilings. Insurance company put me in touch with ServPro of North Spartanburg. They came out the next morning. Although the team indicated they were experienced, the work they performed was extremely sub-par. I communicated my concerns to the insurance adjustor. He had one of ServPro's supervisors out to my home the next day and he wasn't any better. The following day, my insurance company sent a local adjustor to my home to inspect the on going work. He agreed with my overview and ServPro was fired from the job that day. Paul Davis Restoration was hired to take up the work where ServoPro stopped. They have handled the job very professionally.
Description of Work: ServPro was sent to my home by the insurance company to perform the dry out procedures. The costs were a direct bill to the insurance company. From the beginning, it was apparent the team had very little experience and were not going to open up enough of the walls to expose wet interior areas nor were they testing areas with moisture meters where water had been standing. The team did nothing to try to protect our furniture during their demolition. Drapes were left on the windows and our living room and dining room tables were used as work benches and places to pile their tools.
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Service Categories
General Remodeling,
Water & Smoke Damage
FAQ
SERVPRO OF NORTH SPARTENBURG is currently rated 1 overall out of 5.
No, SERVPRO OF NORTH SPARTENBURG does not offer free project estimates.
No, SERVPRO OF NORTH SPARTENBURG does not offer eco-friendly accreditations.
No, SERVPRO OF NORTH SPARTENBURG does not offer a senior discount.
No, SERVPRO OF NORTH SPARTENBURG does not offer emergency services.
No, SERVPRO OF NORTH SPARTENBURG does not offer warranties.