Quality One Service, LLC logoApproved Pro
Approved Pro

Quality One Service, LLC

Vinyl Siding Repair or Partially Replace, Deck or Porch Repair,

About us

Dear Homeowner, At Quality One Service, we transform houses into homes you’ll love for years to come. Specializing in roofing, siding, exterior renovations, and interior makeovers, our skilled team brings craftsmanship, quality, and care to every project. Whether you’re looking to enhance your home’s curb appeal with durable, stylish siding or create a stunning new interior space, we’re here to make your vision a reality. With a commitment to excellence and customer satisfaction, we use top-grade materials and personalized solutions to deliver results that stand the test of time. Let us help you elevate your home—contact us today for a free consultation! Best regards, Quality One Service LLC Owner - David Phillips 843-458-2822

Business highlights

Se habla espanol
Emergency services offered
35 years of experience

Amenities

Emergency Services

Yes

Free Estimates

Yes

Warranties

Yes

Reviews
4.533 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
73%
4
15%
3
6%
2
0%
1
3%

Filter reviews by service

Showing 1-25 of 33 reviews
Debbie B.
Jan 2019
0.5
$1,999,500
Beware of this business. Has the mouth to get your attention to hire him to do your work, but the services he performs are horrible. Ripped off my insurance company but never fixed my roof. My roof still leaks and it's been over a year. Claims that he is locally owned and operated but bring's in scab's from New Jersey. Never pulled a permit for my home. Said I would have to pay him more money to fix his mess up when my insurance paid him just under $20,000 for a 825 sf roof. Promises you loads of things he's going to do then does the minimal thing with the cheapest materials. Took the man to the magistrate and we won that case, but the day we were at the magistrate his lawyer threatened us. Saying if the judgement was for us he would keep taking us to court until he got a verdict in the favor of the roofer. Could not provide the magistrate with a license number or insurance policy number for his business. The only reason there is 1/2 a star on this posting is because you cannot post a review without at least 1/2 a star. This business deserves no stars. Please don't be fooled by this business.

Michele F.
Dec 2018
5.0
Yes, I recommend this pro
He was easy to get ahold of and the workers he sent were friendly and they did well.

Jonathan M.
Nov 2018
5.0
Yes, I recommend this pro
David got in touch with me right away regarding the problem with our slate roof that caused water to leak into and damage our house. He set up a time to come look at it and even did the repairs on a Sunday! We have not had a water problem since!

Wanda B.
Nov 2018
4.5
Yes, I recommend this pro
David was very nice and personable. To be fair, I can't see up on the roof to judge quality of work. The cost quoted was higher than my other two quotes but David was more available. I did appreciate that and I had the work done by his roofer for that reason and for his good customer service skills.
Response from

"I'd like to begin by thanking you for the opportunity to perform the work on your roof repair. I'd like to also thank you for taking the opportunity to share your experience. Not only are you helping potential customers decide who to choose when having a roof repair or replacement but your helping me the owner. I look forward to hearing from you on your next project. Cheers"


Chris F.
Oct 2018
5.0
Yes, I recommend this pro
Response from

"Chris thank you very much for the 5 Star review. I want to let you know that Quality One Service believes you are a 5 Star Customer!! Thanks for your business!!"


Robert V.
Aug 2018
5.0
Yes, I recommend this pro
Great team did a wonderful job

Huda M.
Jul 2018
4.0
Yes, I recommend this pro
Showed up quickly to fix roof.
Response from

"Thank you Huda.. It was a pleasure working for you."


Frank M.
Jun 2018
5.0
Yes, I recommend this pro

Malek N.
Jun 2018
3.0
Vinyl Siding Repair or Partially Replace
Yes, I recommend this pro
I will go over two points: 1- I Will be clear stating that they did the job I hired them for. I was satisfied until what happened after that ( see below) 2- The initial agreement was that they didn't expect anybody to be home and they would leave an invoice, my wife is at home but when she offered paying with the credit card they asked for a check and so I told her that I will send it by mail ( we had our reason). Due to my busy schedule I forgot to send the check till after three days, then two days after I receive an email From the manager that I have to pay another $50 as a late fee ( that's more than 20% of my original invoice dues), And in that email he kept questioning why my wife did not pay them at the door. I feel the whole thing is so Strange. Not professional at all. I will never hire them again for this reason. I'm a person who pays all his bills in full right away but three days delay shouldn't be causing back-and-forth emails and a rip off late fee, Especially that he offered the invoice, they didn't except credit card at the beginning, and he didn't disclose a late fee amount on his first invoice.
Response from

"Mr. Malek M. [Consumer name withheld at their request], I wanted to thank you for the opportunity to earn your business. I will certainly review my policy and make any adjustments accordingly. I feel as if we may have gotten off on the wrong foot from the beginning. During our first call you had overly simplified what was needed to be done on your roof and I felt as if you were price shopping over the phone. You stated you lived there for 15 years. When we arrived we were shocked to see the work that was previously performed on your home. It appeared as if someone just haphazardly emptied some tubes of calk onto the roof. This could clearly be seen from the ground. So, when we were expecting to change out a 3 oz rubber gasket on the roof to tearing up and replacing shingles I felt as if we were misled. During our second call you advised me you had just moved into the home. That was the second flag. When we spoke on the phone you advised no one would be home for payment. I informed you no problem and we were gracious enough to supply you with terms. However, this was not the case someone was home and able to pay us at the end of the job but payment was not provided. We attempt to supply our customers with the very best service. There is a limit. As of today we still have not received payment for the job that we performed. The payment address is within 3 miles of your home. We will agree to end any future business relationship. Hopefully, the late fee has made this bill a priority and payment is made promptly."


Michael R.
Oct 2017
5.0
Yes, I recommend this pro
David Phillips is the consummate professional from beginning to end he will look out for everyone of your interest. His roofing crew is all business he will work with your insurance company to make sure you’re getting the best value out of your claim. His whole team is a very professional from the Homeoffice down to the cleanup you would be wise to hire him for your roofing projects thank you David for all your help keep up the good work!
Response from

"Michael I cant express the enormous gratitude I have regarding the review and rating you gave Quality One Service. Working with Insurance companies is always a challenge. However, you don't have to make a go of it alone and I'm so glad we were able to assist. I'd like to thank you for allowing us to perform the work on your home. I look forward to hearing from you regarding your next project or to just to say Hello!!."


Melissa G.
Oct 2017
3.0
Vinyl Siding Repair or Partially Replace
$66,000
Very nice company. Came as soon as he could. I was not pleased with the work and he offered to come back and make it right.
Response from

"Melissa, Thank you for the feedback. We value every review. This is how we grow. As John F. Kennedy once said during a speech "An error doesn't become a mistake until you refuse to correct it." We take pride in what we do and I apologize for if there was something that was missed."


Patricia B.
Sep 2017
5.0
Yes, I recommend this pro
David called me within an hour after I put the request into Home Advisor because it was a holiday weekend and he didn't want any more damage to happen to my roof. He came right away, called me with the damage report and estimate, and fixed it right away. I would definitely use them again.

Patrick S.
Jul 2017
4.7
Yes, I recommend this pro
Easy to deal with. Nice work and cleaned up.

Christy M.
Jul 2017
5.0
Yes, I recommend this pro
$320,000
David and his crew provided excellent communication, great customer service, and quality workmanship. I would definitely hire this company again and highly recommend them to others!
Response from

"I'd like to first thank you for allowing Quality One Service the opportunity to perform some work for you in regards to your most recent project!! I'm glad you decided to add a fresh look to the detached structure we were working on. The slate had reached the end of its life cycle so it was a perfect time for a change. I look forward to providing you the same level of service and quality to your next roofing, siding and seamless gutter project. Thanks for the awesome rating!!"


Jack R.
Jun 2017
N/A
Yes, I recommend this pro
.

Fred S.
Jun 2017
4.0
Yes, I recommend this pro
$100
All involved with the work were polite and professional from the owner to the laborer on site. My house looks great

Rafael F.
Jun 2017
5.0
Yes, I recommend this pro

Brad H.
May 2017
4.0
Yes, I recommend this pro

Bryn L.
May 2017
5.0
Yes, I recommend this pro
They were very professional and friendly!!!!!!
Response from

"Bryn- Thank you so much for the 5 star rating!! We appreciate the kind words. You have a beautiful slate roof. It's hard to believe that slate was used in roofing since 1287. It began in Europe and could be seen on castles; it stood the test of time and still has that prestigious look. We look forward to working on it in the future. Please share your experience with friends and family we are only a phone call away."


Robert G.
Apr 2017
5.0
Yes, I recommend this pro
$30,000
Dave responded quickly, visited my home, quoted a fair price and arranged the repair quickly before the next rain.
Response from

"Robert thank you so much for the 5 star rating. We know that its important to protect your home. It doesn't matter if its a tiny repair, big repair or a full roof replacement. We will get the job done right!! Thank you again for the rating and review."


Gail S.
Apr 2017
5.0
Yes, I recommend this pro
$60,000
Very personable! Willing to work with me on cost! Job was completed in a few hours.
Response from

"I'm truly blessed to have customers such as you Gail. You made my day!! Not only did you allow me to perform work on your home but you introduced me to several neighbors and adequatenesses who may need home renovation work in the near future. Thank you!!"


Susan W.
Mar 2017
5.0
Yes, I recommend this pro
I went on Home Advisor and was very quickly contacted by Dave, and the next day Victor did the repair and in the rain! So pleased, I would not hesitate to use them again!
Response from

"I want to send a big thank you from Quality One Service for the spectacular review. We look forward to a mutually rewarding business relationship with you. Thank you again, you are to kind.."


Amrit S.
Mar 2017
4.0
Yes, I recommend this pro
He was very nice and he did very good job.
Response from

"Thank you for sharing your experiance."


John C.
Mar 2017
4.0
Yes, I recommend this pro
$15,000
fulfilled each promise and responded promptly.
Response from

"Thank you so much for the positive rating of 4 out of 5 stars and informing us that the promises we made were fulfilled and that we responded promptly to our customers needs. If you need any work done in the future please reach out to Quality One Service.. Quality is our first name!!"


Glenn G.
Dec 2016
5.0
Yes, I recommend this pro
$60,000
Quality One Service has a very high integrity. What they say they will do is what they do. Dave (CEO) made us feel very confident the work would be done, even though we were 1,500 miles away. He did what he said they were going to do! I recommend you give the your business.
Response from

"Thank you very much Mr. G [Consumer name withheld at their request]. It was a pleasure meeting your mom and sister. I can empathize with you trying to care for people living so far away. If I can be of further assistance in the future please give us a call!! Until that time comes have a wonderful holiday and blessed new year !!"

Showing 1-25 of 33

Licensing

Licensed*

Trade License Number

66627

Trade License Expiration

04/30/2026

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Quality One Service, LLC is currently rated 4.5 overall out of 5.
Monday: Open All Day Tuesday: Open All Day Wednesday: Open All Day Thursday: Open All Day Friday: Open All Day Saturday: Open All Day Sunday: Open All Day
Yes, Quality One Service, LLC offers free project estimates.
No, Quality One Service, LLC does not offer eco-friendly accreditations.
No, Quality One Service, LLC does not offer a senior discount.
Yes, Quality One Service, LLC offers emergency services.
Yes, Quality One Service, LLC offers warranties.

Contact Information

2016 Chesney Hwy, Spartanburg, SC 29303

Service Hours

Sunday:Open All Day
Monday:Open All Day
Tuesday:Open All Day
Wednesday:Open All Day
Thursday:Open All Day
Friday:Open All Day
Saturday:Open All Day
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