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Helping Hands Cleaning Service LLC

Founded 1999 • With Angi since September 2012

Provides the highest quality commercial cleaning services in the Upstate

Amenities

Free Estimates
ask for details
Warranties
ask for details
Senior Discount
no
Eco-Friendly Accreditations
Yes
Bonded
Insured
This pro has not provided any licensing information to Angi at this time.All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page. Contact pro for more details.

Verified Reviews

4.5

(19) Verified Reviews

Showing 1-19 of 19 reviews
thaddeus M.
2.0
05/03/2018
they were responsive and showed up on time. The owner did a through job, however, her helper did not. This was a surface clean NOT a deep clean
Description of Work
deep house cleaning entire house
Category
house cleaning
Barton L.
3.0
06/04/2016
The same carpet cleaning deal was offered on the Helping Hands website as on Angies List but didn't require you to pay up front. After I scheduled an appointment online, I got a confirmation right away for the cleaning the next day. Despite an immediate upcharge from the deal online to include pet cleaner and charging double for the LR since it was large, Antonio's professionalism and confidence that he could get the whole house cleaned convinced me to sign up for the empty house cleaning as well for an additional $200. Everything was done the next day while I was out of town and at the end of the day, the price had gone up another $70 than the in-person quote for a total of $505. I negotiated back down to $465 but got the feeling payment needed to be in cash so we agreed on Paypal. After all this, my expectations were a little high for the service to be received. When I got the chance to inspect, the pet odor was completely gone, but there were still several stains in the carpet and I felt I could've done a better job by just renting a Bissell cleaner from Lowe's. As for the house cleaning, I had to go back and spend another 3 hours cleaning the stove, laundry room, lights, windows, walls, mirrors, and scrubbing floors to get it into move-in condition. I realize it was a tough job, but quote honestly for what it takes to get it clean and do it right.
Description of Work
Provided move out/move out cleaning of 3br 2ba 1800 sq ft home that was very dirty with rust stains on the linoleum. Cleaned pet stained, stinky carpets in 3 bedrooms, office, and living room
Category
carpet cleaners, house cleaning
Penney P.
5.0
04/22/2016
unknown
Category
carpet cleaners, house cleaning

Service Provider Response

Thank you
Michael B.
5.0
01/09/2016
They did a great job and worked well to accommodate our complicated schedule due to movers and a couple of dates changing due to the move out and holidays.
Description of Work
Cleaned our house after we completed moving out
Category
carpet cleaners
Clyde D.
5.0
09/20/2015
She arrived on time and was very polite. She did a full clean of the property and was done on time. The place looked wonderful. I highly recommend this service to anyone.
Description of Work
I moved from a rental and the provider came to do a full clean of the property.
Category
house cleaning
Donna B.
3.0
08/18/2015
unknown
Description of Work
He would only clean the stairs for an additional fee. Ones I used before counted the stairs as a room. Carpet was left wet and spots not removed.
Category
carpet cleaners
Elizabeth H.
5.0
04/14/2015
Antonio was very easy to get in touch with to schedule cleanings. His pricing was very affordable, he charged roughly $25 per room of carpet cleaning. He was very punctual each time and even called to say he would be just a few minutes late the first time he came out. The carpet was incredibly dirty (home we purchased out of foreclosure, vacant for quite a while) and we were very happy with the results Antonio was able to obtain. Would definitely use him again.
Description of Work
Antonio came out to our house twice-the first time to clean all of the carpet downstairs and the second time to clean the upstairs carpet.
Category
carpet cleaners, house cleaning
Jameel A.
5.0
01/18/2015
He was very nice and professional. The service was outstanding.
Description of Work
Cleaned carpet in our home.
Category
carpet cleaners

Service Provider Response

Thank you! It was great to have met you. I wish you and your family the best with the move... antonio
Joey M.
1.0
12/19/2014
I'm remodeling a house, and it had old carpet in it. Instead of replacing the carpet we were going to have it cleaned. I purchased a carpet cleaning through angie's list for $99, and scheduled the cleaning. Before the cleaning was to be preformed, we decided to replace the carpet. I called helping hands and they agreed to change the service to a furniture cleaning for an additional charge. I agreed, and scheduled an appointment. The day before the appointment, I called to reschedule the appointment because the remodel was not complete and our furniture was not in our home. Antonio said, Ok I'll call you back later in the day and we can reschedule. He never returned my call. I emailed him twice and he never responded. I finally called him again 2 weeks later and he tells me he isn't going to come clean the furniture and he is not going to refund us the $99 that we had already paid. He told me that he had a 24 hr cancellation policy, that we tried to reschedule too late and that he didn't want to perform the work anymore. I called and tried to reschedule 23 hrs from the scheduled service. When I reviewed the fine print of the angie's list deal. Which I consider to be the contract or agreement we entered into, it did not establish a cancellation/reschedule policy. Antonio scammed me out of money based on a policy that wasn't in existence and definitely not part of our contract.
Description of Work
Helping Hands Scammed me out of $99!! Do not use this dishonest provider.
Category
carpet cleaners

Service Provider Response

[member name removed] I'm sorry you feel this way about the 2 cancellation. Yes we have a 24 hour cancellation police. Because, it hard to book work in the spot that you had less than 24 hours out. The coupon was for Carpet Cleaning. You ask me the first time you cancelled if I would change and clean your couches. Because, you had chosen to remove the carpet from your home and put in hardwood floors. I agreed and we discussed a new date where I sent you a new evite on second appointment date that you chose. Now did you not know these couches were still in storage 2 days before your appointment? Yes You Did.... You neglected to inform us until the day before your appointment. Poor planing on your part cost us and appointment where we could have made money during the Christmas season. We did not steal any money from you... Poor planning on your part and 2 cancelled appointment cost you your $99. Happy Holidays Antonio
Amy R.
5.0
12/18/2014
unknown
Description of Work
Carpet and rug cleaning. The carpets looked great when finished as did the rug he took out to clean. Very happy with service and treatment by staff.
Category
carpet cleaners
Claudia M.
5.0
11/21/2014
The scheduling of my appointment was very easy.. I had an email and phone number and had no problem setting up an appointment that fit into my schedule.. I really had no idea how much 2000 sq. feet of carpet was but he cleaned the entire house, 3 large bedrooms and the den. I also had an area rug which he cleaned for a small fee, very reasonable.. Very professional but also friendly and was concerned about my cats getting out.. Quick, efficient and the carpet dried a LOT faster than I expected on this cold day.
Description of Work
Cleaned my carpet
Category
carpet cleaners, house cleaning
Karen O.
5.0
08/28/2014
Antonia came on time - was even a little early - had the whole set up right in his van. Didn't have to use anything from my home. Set up, cleaned my carpets - no smells to deal with! Carpets look great! Very pleasant conversation - and was done in no time! Would use again in a heartbeat!
Description of Work
Cleaned my carpets and I paid a little extra for the high traffic areas
Category
carpet cleaners, house cleaning

Service Provider Response

Thank You for your kind words... Antonio
Roseann S.
5.0
08/12/2014
unknown
Category
carpet cleaners, house cleaning

Service Provider Response

thank you
Billy H.
1.0
08/04/2014
Communication issues. Angie's List did not provide a contact number. The service did not contact me as requested.
Description of Work
.
Category
carpet cleaners
Paul L.
5.0
06/24/2014
They arrived on time and did a great job! The carpet, couch and chair all look brand new. We will definitely use Helping Hands the next time we need the carpet cleaned.
Description of Work
Cleaned carpet, furniture and removed stains.
Category
carpet cleaners, upholstery cleaning

Service Provider Response

Thank you for your business! antonio
Amber M.
5.0
06/16/2014
I got home a couple minutes before the appointment and he was already there waiting for me. I have used them once before, and it was the same person, although he did not have his helper this time. Both times he was very friendly and professional. The carpet looked great afterward and I have no complaints. It took much less time the more recent time, but I had them clean my furniture the first time as well. There were a couple of red stains they could not get out, but I already knew that would be the problem since from my understanding, red stains do something to the carpet that make them usually impossible to remove. I would recommend Helping Hands to a friend.
Description of Work
I had a living social deal where I paid $69 for 5 rooms. That deal does not include the steps (which cost $3 per step). Then I chose to pay the $35 for the stainlifter and an extra $25 for one more room.
Category
carpet cleaners

Service Provider Response

Thank you for your business again! antonio
Marian K.
5.0
06/05/2014
.
Description of Work
CLEANED TWO ROOMS OF CARPET & STEPS TO SECOND FLOOR - VERY PROFESSIONAL & PERSONABLE - DID A GREAT JOB & I WOULD DEFINITELY HAVE THEM AGAIN.
Category
carpet cleaners

Service Provider Response

Thank you for your business! antonio
Pamela A.
5.0
03/13/2014
I was very pleased with them. I had two girls come in for an hour and they cleaned my kitchen and the bathroom. They charged $55 an hour, which was really reasonable. They were punctual, worked very quickly, and the cleaning was very good.
Description of Work
I have used Helping Hands Cleaning Service LLC for housecleaning.
Category
house cleaning
Amber M.
5.0
03/25/2013
They were here exactly when they said they would be, were very friendly and professional, and did a great job! I would definitely recommend them.
Description of Work
I first bought a Living Social they offered for $69 where they cleaned my living room downstairs and the hallway and all 4 bedrooms upstairs. The deal did not include the stairs, which where $3 a stair. I had them do a few, then after seeing how much better they looked, I had them do the rest of the staircase. I also had them clean my couches.
Category
carpet cleaners

Phone

Address

2325 Country Club Rd

Spartanburg, SC 29302

Other Information

Services offered

We provide the highest quality commercial and residential cleaning carpet cleaning services in the Upstate.

Services not offered

windows cleaning

Payment options

Check
PayPal

FAQ

Helping Hands Cleaning Service LLC is currently rated 4.5 overall out of 5.

Helping Hands Cleaning Service LLC is open:

Sunday: Closed

Monday: 8:00 AM - 5:30 PM

Tuesday: 8:00 AM - 5:30 PM

Wednesday: 8:00 AM - 5:30 PM

Thursday: 8:00 AM - 5:30 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Helping Hands Cleaning Service LLC accepts the following forms of payment: Check, PayPal

Ask Helping Hands Cleaning Service LLC for details on free project estimates.

Yes, Helping Hands Cleaning Service LLC offers eco-friendly accreditations.

No, Helping Hands Cleaning Service LLC does not offer a senior discount.

No, Helping Hands Cleaning Service LLC does not offer warranties.

Helping Hands Cleaning Service LLC offers the following services: We provide the highest quality commercial and residential cleaning carpet cleaning services in the Upstate.

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