New ownerwanted cash when work was done and became angry when offereda check late on a Friday afternoon, but did take it. Was not comfortablegiving him cash the way he was DEMANDING cash. A few weeks laterone of the storm door locks quit working and when we called to haveit fixed, the phone had been disconnected. A week or so later we tried the number again and spoke with him and told him the problem andhave NOT heard from him since.
Description of Work: Had all doors, including storm doors "keyed" the same.
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Joyce C.
03/2011
1.0
locksmith
+ -1 more
Called on Monday , February 21 ,2011, and spoke to the son-in-law , who has recently acquired the business due to the owner's death. Over the phone , a day and time was noted.....Wednesday , February 23rd , at approximately 5:30 pm and driving direstions were given. He was a no-show . Attempted to call him to check on the possibility of him being lost , but got no answer , only a voice mail. I never received a return call so I attempted to call him again on Thursday. I did connect with him after a few attempts and he told me that the time had been set for Friday and not Wednesday. ( I gave him a benefit of a doubt and thought that I had misunderstood.) On Friday , February 25,2011 , I again waited and it was another no-show. He did not call me to give an explanation. I did not attempt to call him again. .
Description of Work: Locksmith never arrived at home to change the locks on four entry doors .
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Service Categories
Locksmiths
FAQ
ELLIS REPAIR SVC INC is currently rated 1 overall out of 5.
No, ELLIS REPAIR SVC INC does not offer free project estimates.
No, ELLIS REPAIR SVC INC does not offer eco-friendly accreditations.
No, ELLIS REPAIR SVC INC does not offer a senior discount.
No, ELLIS REPAIR SVC INC does not offer emergency services.
No, ELLIS REPAIR SVC INC does not offer warranties.