HIDEOUS AND SHAMELESS, UNAPOLOGETIC SCAMMERS. Absolutely screwed over my 78 year old mom. Where do I even begin with this vicious travesty of lies and deliberate deceptions? Their “contract” is so full of loopholes and tiny fine print that they can do anything they want. I had to demand legible signature pages because they were illegible, archaic carbon copies. They don’t take your credit card up front, because THEY DO NOT NEED TO- THEY DO NOT NEED TO BECAUSE they will not give you your stuff back unless you pay all their bizarre fees. So,THEY HOLD YOUR STUFF HOSTAGE. First of al they rescheduled a couple days before, because they didn’t have a driver. Then, they showed up several hours late. That was the first series of red flags. The driver brought the “WRONG TRUCK”, so they left and didn’t come back for several hours- with a UHaul rental. They then charged us an EXTRA $500- in addition to their contract of $4,100 - for an UNDISCLOSED UHaul rental “Shuttle” to move everything to their storage facility. MORE IMPORTANT AND PLEASE PLEASE PLEASE NOTE—they do not clearly tell you that after they come get your stuff, YOU DO NOT GET IT DELIVERED THAT DAY— that it will sit in their non- climate controlled storage facility FOR AT LEAST A WEEK - UP TO TWO WEEKS-before they “deliver” it to your destination. So, all our food and medications were destroyed. They charged $1250+ FOR BOXES AND PACKING THAT WE ACQUIRED OURSELVES —AND PACKED OURSELVES IN ADVANCE. Even the actual movers came without boxes or supplies. In final desperation, after missing our destination move—in date, we asked movers to get our stuff delivered to a storage space. and Carey Movers cruelly informed us that THERE WAS AN EXTRA FEE TO TAKE IT TO A STORAGE SPACE. Customer service is utterly SHAMELESS and UTTERLY UNAPOLOGETIC. She was very clear that we were not getting our stuff back until we paid all their fees. This is a horrible, super low-class company which exists by lying, deceitful practices. They take advantage of people, especially the elderly, who cannot discern or even read all the fine print of their incredibly deceptive contracts. Also note- their “insurance” has a huge deductible of $4500. So, basically, they can destroy $4500 worth of your stuff before you can even make a claim. Stay tuned/ more details and photos to come.
Description of Work: Moving from residence to new residence
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FAQ
Carey Movers is currently rated 1 overall out of 5.
No, Carey Movers does not offer free project estimates.
No, Carey Movers does not offer eco-friendly accreditations.
No, Carey Movers does not offer a senior discount.
No, Carey Movers does not offer emergency services.