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Founded 2002 • With Angi since September 2008
General Remodeling
Outdoor Kitchens
Patios
A few reviews for this pro…
01/28/2016
DESCRIPTION OF WORK
First ProCare Services has now changed it's name to Five Star Sunrooms. That could be a red flag. Second they sold us a product that was not designed for the specific use that we communicated. Even the manufacturer confirmed this and indicated that because of the non-disclosure of this appliance's proper installation location, insurance companies would not cover any damage. Their installer converted it incorrectly from propane to natural gas. This caused a potentially very dangerous situation, had we not detected the gas leak in the middle of the night. The gas company indicated there could have been an explosion or fire, given the amount of gas leak coming from the appliance.
CATEGORY decks,remodeling,sunrooms
SERVICE PROVIDER RESPONSE
Mrs. [Member Name Removed]'s husband [Member Name Removed] purchased a grill and ventilation hood from the "Outdoor Living Sales Center" retail store. We printed and provided her husband prior to his purchase all the manufactures literature and installation instructions for the grill and ventilation hood as they had ANOTHER company building the outdoor kitchen for them as the husband told us he ch...05/28/2015
DESCRIPTION OF WORK
Attempted to give us estimates for screened in porch
CATEGORY decks,sunrooms
05/12/2015
DESCRIPTION OF WORK
They put down new flag stone, built an outdoor kitchen and covered our patio.
CATEGORY concrete repair,hardscaping,stamped concrete
01/24/2015
DESCRIPTION OF WORK
Build a 10 x19 screen porch. Poured new concrete patio10x36
CATEGORY concrete repair,decks,landscaping
SERVICE PROVIDER RESPONSE
We take customer satisfaction seriously and we are sorry to have disappointed you. I believe their was some confusion as to time frame to start the job vs. time frame to complete the job. Based on our back log of work most of our projects of your type have a start date of 6-8 weeks from signing of the contract, weather permitting of course. This 6-8 weeks shouldn't be confused with the actual time...01/22/2015
DESCRIPTION OF WORK
Procare Services Installed a beautiful Sunroom on the back of my house and a paver patio and firepit in my backyard.
CATEGORY decks
Additions, screen rooms, sun rooms, outdoor living, decks, pergolas, fences, renovations & grages, outdoor kitchens, outdoor fireplaces, pavers, patios, covered porches, etc
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